Qureos

Find The RightJob.

We are looking for a proactive and well-organized Customer Support & Sales Coordinator to join our team. This role requires strong communication skills, the ability to manage multiple daily tasks, and confidence in handling customers professionally.

You will play a key role in coordinating between customers and our technical team while ensuring smooth daily operations and timely follow-ups.

Key Responsibilities

  • Manage inbound and outbound customer interactions, primarily with clients based in Bahrain
  • Communicate with customers via calls and WhatsApp in a professional and timely manner
  • Handle daily operations using an ERP system, including:
  • Creating quotations and invoices
  • Preparing job cards and receipts
  • Plan and coordinate daily schedules with field technicians
  • Monitor job progress and ensure updates are properly recorded
  • Follow up with existing customers and maintain strong relationships
  • Respond to online inquiries and convert leads into sales opportunities
  • Handle customer concerns and ensure quick and effective resolution
  • Manage and track Annual Maintenance Contracts (AMC)

Requirements

  • Prior experience in customer service, sales coordination, or online sales
  • Strong English communication skills (spoken and written)
  • Ability to multitask and manage time efficiently
  • Familiarity with ERP/CRM systems is preferred
  • Strong problem-solving and coordination abilities

Key Skills

  • Customer-focused approach
  • Sales and negotiation skills
  • Strong follow-up and organizational ability
  • Ability to work under pressure and meet deadlines
  • Team collaboration and reporting skills

Additional Information

  • Job Type: Full-time
  • Location: On-site

Application Instructions

To apply, please include the following details:

  • Your availability or notice period
  • Preferred time for interview

Pay: Rs40,000.00 - Rs70,000.00 per month

Work Location: In person

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