We are a well-established retailer/dealer specialising in home and kitchen appliances in Taliparamba. We carry major brands and provide sales, installation and after-sales service. We are looking for an energetic Sales Executive who can join our team and help drive growth.
Key Responsibilities
- Meet or exceed monthly sales targets for appliances (refrigerators, washing machines, air-conditioners, microwaves, etc.).
- Greet and engage customers in the showroom, understand their needs and recommend appropriate appliances.
- Provide product demonstrations (features, benefits, energy-efficiency, installation requirements) and guide customers through the purchase process.
- Upsell accessories, extended warranties, service plans and installation services.
- Maintain showroom presentation: keep display units clean, properly labelled, and ensure products are well-stocked and arranged.
- Follow up with customers (phone/visit) post-sale to ensure installation and service satisfaction, handle basic queries or coordinate with service team.
- Maintain records of leads, customer interactions and sales in the CRM or sales register.
- Stay updated on product features, new launches, competitor offers and market trends in the appliance sector.
- Collaborate with the operations/installation team to ensure timely delivery and proper setup of appliances.
- Handle any customer issues or complaints in a professional manner and escalate to management when needed.
Qualifications & Skills
- Minimum education: 12th Pass. Any diploma/graduate is a plus.
- Prior experience in retail sales (preferably home appliances or consumer durables) is desirable.
- Good communication skills (Malayalam and English) and ability to build rapport with customers.
- Strong sales mindset, target-driven, self motivated and confident in product recommendation.
- Ability to explain technical specifications and installation requirements in simple terms.
- Basic computer literacy (for sales records, CRM updates).
- Willingness to work flexible hours (including weekends) as showroom foot-fall may require.
- Good presentation style, customer-friendly attitude and professional appearance.
What We Offer
- Incentive/bonus structure for achievement of sales targets.
- Opportunity to work with leading appliance brands and develop your retail sales career.
- Training in product knowledge and sales techniques.
Freshers can also apply
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person