Sales Executive Holidays

Purpose of the Role

To identify, develop and grow a portfolio of individual clients, corporates, government and travel agent customers through professional account management & development. Identifying customer needs and developing win/win scenarios through effective negotiation skills to avoid revenue dilution.

Essential Duties and Responsibilities 

Development of New individual client database, corporates, government and travel agent customers by visit, known through references, cold calls and other favourable

means. 

Accountable for meeting the sales objectives and service audits. 

Development of strategic & operational business plans in conjunction with operational team. 

Handling escalations and resolving them within agreed time lines (Service Level Agreements) 

Set up review meetings with customer. 

Schedule team meetings to set short and long term goals for service excellence. 

Managing Client Relationships 

Industry market research to make sure that our Holidays products are competitive 

Recommend Holidays marketing collaterals, viz. flyers, brochures, digital marketing content as per marketing guidelines. 

Keeping product and brand knowledge up to date whilst having in-depth knowledge of the company’s brochures & destinations. 

To participate in trade expos/exhibitions/brochure launches or any other promotional event conducted by tourism board. 

Promote GSA carriers and preferred airlines

Skills/Qualifications 

Bachelor Degree 

Other relevant supporting certificates related to leisure travel & auxiliary courses 

Computer literate in MS Office & Windows 

Planning, organizing, strategic thinking and analytical skills 

Ability to communicate; negotiate and persuade 

Minimum of 5 to 8 years’ of relevant field experience

Competencies 

Presentation skills, tactfulness, analytical skills, organizational skills & business writing skills. 

Business Analysis Experience 

Drive for results, time management & influence skills 

MS Office – Advance Excel & PowerPoint. 

Knowledge on various Holidays/Business destination in the world. 

Negotiation & persuasion skills with clients