Sales Executive - Low Voltage, Fiber, & Security

Location: Memphis, TN
Compensation: $45-70,000 base salary (DOE) + uncapped commission
Employment Type: Full-Time, Exempt
Overtime: Not applicable
Weekends: Occasional, as needed for client meetings, events, or business development activity

1. Position Summary

The Sales Executive is responsible for driving revenue growth by developing new customer relationships, expanding existing accounts, and positioning ProTec’s low-voltage and technology solutions in the market. This role serves as a front-line representative of the company and is responsible for identifying opportunities, understanding customer needs, coordinating internal estimating and operations support, and managing the sales process from prospecting through close.

This position is ideal for someone who is driven, credible, organized, and comfortable operating in a relationship-based sales environment. Success in this role requires strong communication, disciplined follow-up, solid commercial judgment, and the ability to build trust with general contractors, property owners, developers, end users, and strategic partners.

ProTec’s work includes structured cabling, fiber optic and telecom infrastructure, access control, video security, systems integration, and related low-voltage solutions. The Sales Executive must be able to confidently represent these service lines and help customers understand the value of partnering with ProTec for design, installation, and ongoing support.

Important – Read Before Applying

This position involves:

• Consistent outbound business development activity and follow-up
• High personal accountability for pipeline development and revenue generation
• Frequent communication with customers, contractors, and internal stakeholders
• Managing multiple opportunities at different stages without losing momentum
• Representing the company professionally in meetings, job walks, networking settings, and written communication
• Working cross-functionally with operations, estimating, and leadership to move opportunities forward

If you are not comfortable owning a pipeline, building relationships proactively, and following through with urgency and professionalism, this role will not be a fit.

What We’re Looking For:

• Someone who is self-motivated and competitive in a healthy, professional way
• Someone who can open doors, build trust, and maintain long-term relationships
• Someone who communicates clearly and follows up without being managed closely
• Someone who can balance persistence with professionalism
• Someone who wants to grow with a company that is building for the long term

2. Essential Duties & Responsibilities

a. Business Development & Prospecting

• Identify and pursue new business opportunities within ProTec’s target markets.
• Build and maintain relationships with general contractors, developers, property managers, owners, end users, and referral partners.
• Conduct outreach through calls, email, networking, jobsite visits, and in-person meetings.
• Develop and maintain a healthy pipeline of qualified opportunities.
• Research target accounts, projects, and market activity to create new sales opportunities.

b. Sales Process Management

• Lead opportunities from initial contact through qualification, proposal coordination, negotiation, and close.
• Gather project information, define customer needs, and communicate scope requirements internally.
• Coordinate with estimating, operations, and leadership to support accurate proposals and responsive follow-up.
• Track activity, deal stage, next steps, and revenue potential in company systems and sales trackers.
• Maintain urgency and momentum across active opportunities to improve close rate and cycle time.

c. Account Management & Client Relationship Development

• Develop long-term customer relationships that support repeat business and referrals.
• Stay engaged with existing customers to identify additional service, upgrade, retrofit, and expansion opportunities.
• Support customer communication throughout the pre-sale and handoff process.
• Help position ProTec as a responsive, trusted partner for ongoing low-voltage and infrastructure needs.
• Represent the company professionally in all customer-facing interactions.

d. Market & Solution Alignment

• Develop working knowledge of ProTec’s service offerings, including structured cabling, fiber infrastructure, security systems, and related technology solutions.
• Effectively communicate ProTec’s capabilities, differentiators, and project approach to prospective customers.
• Help identify which opportunities align best with ProTec’s operational strengths and strategic direction.
• Stay aware of market trends, customer needs, competitor positioning, and local project activity.

e. Internal Coordination, Reporting, and Standards

• Maintain accurate pipeline, forecast, and activity reporting.
• Participate in internal sales meetings, opportunity reviews, and planning discussions.
• Ensure timely handoff of sold work to operations with complete and accurate job information.
• Follow ProTec policies, sales processes, and documentation standards.
• Support a high-accountability culture centered on responsiveness, professionalism, and execution.

3. Core Competencies (Behavioral Expectations)

• Business Development Drive: Actively creates opportunities instead of waiting for them.
• Relationship Building: Develops trust quickly and maintains credibility with customers and partners.
• Communication: Strong verbal and written communication with professional presence.
• Follow-Through: Keeps momentum on opportunities and does not let deals stall unnecessarily.
• Organization: Manages pipeline, meetings, notes, and next steps with consistency.
• Commercial Judgment: Understands how to qualify opportunities and focus effort where it matters most.
• Professional Presence: Represents ProTec well in meetings, calls, job walks, and networking environments.
• Coachability: Accepts feedback, applies direction, and improves performance over time.
• Resilience: Handles rejection, delay, and changing priorities without losing discipline.
• Accountability: Owns results, numbers, activity levels, and commitments.

4. Qualifications & Experience

a. Required

• 3+ years of experience in sales, business development, account management, or a related client-facing role
• Strong communication, relationship-building, and follow-up skills
• Ability to manage multiple opportunities and priorities in a fast-paced environment
• Proficiency with Microsoft 365 (Outlook, Word, Excel) and CRM/sales tracking tools
• Valid driver’s license and ability to travel locally for customer meetings and business development activity
• Professional demeanor and strong personal accountability

b. Preferred

• Experience selling low-voltage, structured cabling, fiber, telecom, security, construction, or related technical services
• Experience working with general contractors, property managers, developers, commercial customers, or institutional accounts
• Familiarity with bid environments, project-based selling, or scope development
• Knowledge of access control, surveillance, structured cabling, fiber optic infrastructure, or integrated building systems
• Existing regional relationships relevant to ProTec’s markets

5. Physical Requirements

• Primarily office and field-based work with regular local travel.
• Ability to sit, stand, walk, and drive for extended periods as required by the role.
• Ability to visit jobsites, commercial facilities, and customer locations safely.
• Ability to use a computer and mobile phone for extended periods.
• Ability to lift and carry up to 25 lbs. occasionally.

6. Tools, Equipment & Technology Used

• Microsoft 365 (Outlook, Word, Excel, Teams)
• CRM and/or internal sales tracking tools
• Cell phone, laptop, and standard office technology
• Video conferencing platforms
• Estimating/proposal support tools as applicable
• Personal vehicle or company-approved transportation for local business development activity

7. Reporting Structure

Reports To: Operations Leadership / Executive Leadership

8. Key Performance Indicators (KPIs)

• Qualified pipeline growth
• New customer development activity
• Proposal volume and follow-up consistency
• Close rate on qualified opportunities
• Revenue generated / booked sales
• Gross margin alignment on sold work
• Existing account growth and repeat business development
• CRM/sales tracker accuracy and activity discipline
• Responsiveness to prospects, customers, and internal stakeholders
• Quality of handoff from sales to operations

9. Compensation & Benefits

• Competitive base compensation plus performance-based commission/bonus opportunity
• Medical insurance & 401(k) with match
• Paid holidays
• Paid time off (per company policy)
• Business development and advancement opportunities
• Company-supported tools/resources needed to perform the role

10. Employment Classification & Policies

• Full-Time, Exempt
• Employment is at-will
• Company is an Equal Opportunity Employer
• Reasonable accommodations available per ADA guidelines

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• Are you comfortable with outbound prospecting, including calls, emails, networking, and in-person meetings?
• What is your target base compensation for this role?

Experience:

• sales, business development, or account management: 3 years (Required)
• Microsoft 365 (Outlook, Word, Excel) and CRM (Salesforce): 3 years (Required)
• low-voltage, fiber, telecom, security, or related: 2 years (Preferred)
• bid environments or project-based selling: 2 years (Preferred)
• scope development: 2 years (Preferred)

Ability to Commute:

• Memphis, TN 38112 (Required)

Work Location: Hybrid remote in Memphis, TN 38112