Sales & Inventory Workflow Coordinator

Sales Operations Coordination

• Receive new order requests from the Sales Team.
• Prepare and send accurate quotations based on product specifications and pricing.
• Coordinate with the Sales Team (via WhatsApp or other communication channels) to confirm customer approval of quotations.
• Verify payment status for all confirmed orders before forwarding them to the Manufacturing Team.
• Communicate approved and paid orders to the Manufacturing Team for assembly and packing.
• Maintain detailed and up-to-date records of all quotations, orders, payments, and internal handoffs for audit and tracking purposes.
• Ensure full transparency with customers throughout the order process by:
• Providing regular updates on the current status of their order.
• Sending necessary documents such as invoices, bills, and payment receipts.
• Sharing tracking IDs and dispatch details once orders are shipped.
• Promptly responding to any customer queries regarding order status or delivery timelines.

Inventory Management

• Monitor inventory levels of raw materials, packaging supplies, and finished goods.
• Coordinate with the Procurement Team for restocking based on forecasted and actual sales.
• Update inventory databases and systems to ensure real-time stock accuracy.
• Conduct regular stock audits and reconcile any discrepancies.
• Work closely with the Manufacturing Team to align production schedules with available inventory.
• Identify and flag low-stock or out-of-stock items early to prevent production or delivery delays.

Qualifications:

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• 2+ years of experience in Sales Operations, Inventory Management, or a similar coordination role.
• Strong proficiency in MS Office (especially Excel), inventory software (e.g., Zoho, Odoo, or similar), and communication tools (e.g., WhatsApp, email).
• Excellent organizational, communication, and follow-up skills.
• Strong attention to detail and ability to manage multiple priorities.

Preferred Skills:

• Experience in a product-based or manufacturing company.
• Familiarity with order management and inventory platforms.
• Knowledge of basic accounting or payment tracking is a plus.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person