Sales Manager

Responsibilities

• Grow the company’s Contract Logistics business in line with corporate objectives (revenue, profit, and product diversification targets).
• Identify, qualify, and convert new leads into customers through proactive prospecting, cold calling, and relationship-building.
• Maintain a robust sales pipeline with opportunities across various industries, company sizes, and service categories.
• Close new business independently while collaborating with management and operations teams as needed.
• Conduct regular client visits and present tailored logistics solutions to decision-makers.
• Achieve or exceed assigned sales targets in revenue, profit, and volume.
• Serve as the main point of contact for assigned accounts and prospects within the territory.
• Build and maintain strong multi-level relationships with customers across industries.
• Conduct Quarterly Business Reviews (QBRs) with key clients to assess performance and identify growth opportunities.
• Ensure customer satisfaction through proactive communication and issue resolution.
• Develop value-driven proposals highlighting the company’s integrated logistics capabilities — warehousing and distribution, freight forwarding, customs clearance, vendor management, origin consolidation,
• Promote the company’s value-added services such as IT-enabled visibility tools, cargo tracking, and PO/vendor management systems.
• Work with internal stakeholders (Operations, Pricing, Customer Service) to ensure solutions are operationally feasible and commercially viable.
• Manage sales activities, pipeline status, and opportunity updates in CRM systems.
• Prepare sales reports and forecasts for management review.
• Complete expense reports and adhere to company travel and budget policies.
• Represent the company professionally at industry events, client meetings, and presentations.

Requirements

• Minimum 7+ years of outside sales experience in freight forwarding, logistics, or 3PL sales.
• Proven track record of achieving sales targets with a book of business or established shipper relationships.
• Experience selling value-added logistics services: Contract Logistics Solutions, Warehousing, vendor/PO management, and IT-enabled logistics solutions.
• Bachelor’s degree in Business, Supply Chain, Logistics, or related field preferred.