Team Leadership & Management
- Lead, supervise, and support the assigned team to ensure timely and accurate handling of client matters.
- Monitor daily team performance, productivity, and case progress to ensure targets and deadlines are met.
- Provide guidance, coaching, and regular feedback to improve team efficiency and service quality.
- Conduct internal briefings and training to ensure the team is aligned with company processes, legal procedures, and compliance requirements.
Client & Operations Management
- Oversee active client files to ensure proper handling, clear communication, and timely updates.
- Ensure all client documentation, memorandums, applications, and submissions are prepared and processed correctly.
- Identify operational delays or issues and take corrective action to minimize client complaints.
- Coordinate with internal departments, government authorities, and external stakeholders when required.
Process Improvement & Compliance
- Develop and implement internal workflows to improve turnaround time and service delivery.
- Ensure all operations comply with UAE laws, regulations, and company policies.
- Maintain accurate records and reporting for all client and operational activities.
Performance Monitoring & Reporting
- Track team KPIs, case progress, and client satisfaction levels.
- Prepare and submit regular status and performance reports to senior management.
- Analyze recurring issues, client feedback, and workload distribution to support decision-making.
Qualifications & Requirements
- Bachelor’s degree in Law, Business Administration, Management, or a related field.
- Minimum 3 years of experience in legal services, corporate services, or a similar professional environment, with at least 2 years in a managerial or supervisory role.
- Strong understanding of UAE legal, corporate, or labor-related processes (MOHRE, immigration, courts, etc.).
- Proven ability to manage teams, handle multiple clients, and meet deadlines under pressure.
- Excellent leadership, communication, and problem-solving skills.
- Strong organizational skills and attention to detail.
- Ability to work efficiently in a fast-paced and client-focused environment.
Job Type: Full-time
Pay: AED7,000.00 - AED9,500.00 per month
Experience:
- Sales: 2 years (Preferred)
- Managerial: 1 year (Preferred)
Language:
Location: