SM (Sales Manager)
Responsibilities:
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Lead and manage a team of telesales representatives to achieve enrollment targets.
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Develop effective sales scripts, call strategies, and objection-handling techniques tailored to academic programs.
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Monitor daily performance metrics (call volume, conversion rates, enrollments) and provide ongoing coaching.
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Ensure high-quality customer interactions aligned with brand and service standards.
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Collaborate with marketing and admissions teams to align leads, campaigns, and messaging.
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Handle escalated inquiries and support the team in closing high-potential prospects.
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Conduct regular training sessions to enhance product knowledge and telesales skills.
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Generate and present performance reports and strategic recommendations to senior management.
Requirements:
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Minimum 5 years of experience in telesales, sales, or a related field, including at least 3 years in a leadership or supervisory role.
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Strong leadership, communication, and team-building abilities.
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Target-driven with a proven record of achieving or exceeding sales goals.
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Familiarity with CRM platforms and sales reporting tools.
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Professional proficiency in written and spoken English.
Work Schedule & Location
Maadi, Cairo (on-site position)
Sunday to Thursday:
12:00 PM – 9:00 PM (includes a 1 hour and 15-minute break)
Saturday:
12:00 PM – 4:00 PM
Friday:
Day off
Send your resume to
sohilama@51talk.com
Or reach out via WhatsApp:
01205576576