Sales Manager - Business Development And Partnership

Key Responsibilities:

Sales Leadership & Strategy

• Implement and monitor the new sales structure across all clinics and hospitals.
• Collaborate with the Head of Marketing & Sales to develop and roll out sales initiatives, promotions, and upselling tactics.
• Align daily, weekly, and monthly sales KPIs with regional coordinators, ensuring performance is tracked and optimized.

Team Management

• Supervise and support four Sales Coordinators (DXB Hospital, DXB Clinics, AUH, Northern UAE).
• Provide coaching, feedback, and monthly performance evaluations for coordinators and frontline sales staff.
• Coordinate weekly alignment meetings to review progress and share best practices.

Lead Conversion & CRM Oversight

• Ensure consistent lead follow-up through WhatsApp, calls, and CRM systems.
• Guide the team in converting Tier 1 consultations into Tier 2 bookings and treatments.
• Work with the external Call Center Supervisor to ensure agent performance aligns with clinic sales goals.

Business Development & Partnerships

• Develop and manage partnerships with hotels, gyms, corporates, wellness platforms, and government entities.
• Identify cross-selling opportunities with internal departments (e.g., wellness, surgery).
• Support strategies to enhance patient retention.

Reporting & KPI Management

• Consolidate and analyze sales data from all clinics, highlighting trends and areas for improvement.
• Recommend targeted action plans to branch managers to boost performance.
• Collaborate with HR and Operations to design incentive structures for staff exceeding sales targets.