You probably remember the best customer journey you’ve ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction?

“The entire customer journey. One platform”

People move between channels, platforms, apps and physical locations without thinking about it. Wherever your journey starts and wherever it continues, our goal is simple and ambitious: “Enable growing businesses to serve, sell, interact and engage through one Global AI Powered Customer Engagement Platform. We connect conversations, customer data and payments with AI Agents, so that businesses all over the world can grow faster, together.

All our services are fully integrated within our unique business structure, consisting of four business units: Connect, Pay, Live, and Engage.

Now, we’re looking for a Arabic Speaking Sales Manager to join our Dubai sales team and help drive growth for our regional business, with a focus on our SaaS and Telco offerings under the Engage & Connect business units, which leverages advanced AI and omnichannel technologies to revolutionize customer engagement for our clients.

What you will do

We are building the ultimate Global AI-Powered Customer Engagement Platform that lets businesses connect with customers, automate work, and handle every interaction through one reliable, user-friendly platform.

As a Sales Manager, you drive sales and build strong client relationships. You’ll collaborate with cross-functional teams to deliver innovative solutions that transform customer communication.

In your first 12 months, you will:

Sales Strategy & Execution

• Develop and execute a go-to-market strategy for the MEA region enterprise market.
• Build and maintain a sustainable sales pipeline to meet and exceed revenue targets.
• Identify new business opportunities and upsell/cross-sell within your existing customer base.

Client Engagement

• Deliver engaging product demos (online and in-person) to showcase the value of our Engagement Platform.
• Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.

Collaboration & Representation

• Work closely with Marketing, Technical, and Account Management teams to ensure seamless client onboarding and satisfaction.
• Represent CM.com at industry events, conferences, and networking opportunities to expand your reach and identify new prospects.

Sales Operations

• Use Salesforce CRM to manage your sales activities, track progress, and provide insights to management.

That’s why you ideally have

• Tertiary qualification with a commercial focus.
• Minimum of 3 years in Sales / Account Management roles in a B2B environment.
• Proven track record of achieving and exceeding sales targets.
• International commercial experience in the SaaS industry is a significant advantage.
• Excellent communication and interpersonal skills you build rapport with clients and colleagues effortlessly.
• Superb presentation and closing abilities.

Tech-Savvy: A strong understanding of digital technologies and their application in business communications is an advantage.

At CM.com, we are proud of our unique company culture. To keep our culture alive, we love working from the office. We advise to check if you live within reasonable commuting distance of our Dubai office before applying.

Every CM.com colleague, connects to our 4 shared values:

Drive and Lead

We value your expertise and professional judgement. You understand the mission of CM.com and feel ownership over your role and its contribution to the bigger picture. You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Grow and Learn

Growing Faster Together is not just our purpose, it’s how we work. The growth of our colleagues and our customers is our priority. Our organization is designed to support this through the CM Academy, the Young Professional Program and our own CM Business Adventure, the CMBA. But growth also comes from daily curiosity.

You enjoy stepping outside your comfort zone and you like to experiment, learn continuously and actively share knowledge and insights with others.

Together and Care

At CM.com, we work together. We believe that diverse perspectives lead to stronger outcomes. Diversity is therefore essential to us.

We value the social side of work. We trust one another, show genuine interest and care about one another’s well-being. You are looking for that connection, you prefer being together on-site, sharing ideas, meals, workouts and conversations, and you believe that energy is created by meeting in person.

Speed and Change

For more than 25 years, we have operated at the forefront of innovation. Change is not something we respond to, it’s something we actively drive.

Company Benefits

At CM.com, we believe in empowering our people to do what they love, excel at what they do, and make a meaningful impact. As a CM.com Club Member, you'll unlock the following benefits:

• 
  Join the club: Join our unique 3-days Global Onboarding program in our Headquarters in Breda, a deep dive into the culture of CM.com.
• Health Insurance: We provide health insurance for you and your dependents
• Value for work: Participate in our Sales Incentive Plan, rewarding your achievements with bonuses
• Workplace: Equipped workplace at the office, a Dell Windows or Apple Macbook Laptop and we will cover your phone costs;
• Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.

Here, diversity is our superpower. Our diverse perspectives fuel innovation and drive us forward. We celebrate every member, regardless of age, background, or beliefs.

About CM.com

Founded in 1999, CM.com has grown into a global leader in conversational commerce, with solutions spanning Connect, Pay, Live, and Engage. Our mission is simple: to make life easier for businesses and their customers through cutting-edge technology.

Our ambition is to be an AI First company, meaning we don’t just use technology; we live it. CM.com is the place for innovators who share our enthusiasm for AI—whether they're powering up our products or transforming our own operations. If you're passionate about AI and eager to make an impact, we'd love to have you join our mission to change the way businesses and people connect.