Sales & Marketing Coordinator (Back Office)

JOB DESCRIPTION – Sales & Marketing Coordinator (Back Office)

Department: Sales & Marketing
Position Title: Sales & Marketing Coordinator (Back Office)
Location: Selaqui, Dehradun, Uttarakhand (On-site)
Employment Type: Full-time

Reporting:

• Directly to: Sales & Marketing Head
• Indirectly to: Managing Director (MD)

ROLE OVERVIEW

We are seeking a proactive and detail-oriented Sales & Marketing Coordinator (Back Office) to support the Sales & Marketing function through effective coordination, documentation, invoice generation, payment follow-ups, and professional communication.

This role is critical in ensuring smooth sales operations, accurate record-keeping, timely invoicing, receivable tracking, and strong coordination with Operations, Accounts, Production, and Dispatch teams.

KEY RESPONSIBILITIES

1. Sales & Marketing Coordination

• Provide end-to-end back-office support to the Sales & Marketing team
• Prepare, share, and track sales quotations, proposals, and follow-ups
• Coordinate with customers, distributors, and internal teams for order execution
• Act as a communication bridge between Sales, Production, Dispatch, and Accounts

2. Order Processing, Invoicing & Documentation

• Sales order entry, monitoring, and coordination
• Generate sales invoices in coordination with Accounts and Dispatch
• Coordinate dispatch details and confirm delivery status with customers
• Maintain accurate customer records, price lists, and product documentation

3. MIS, Payments & Reporting

• Maintain sales data, order status, and customer information
• Prepare daily, weekly, and monthly MIS reports
• Follow up on outstanding payments with customers in coordination with Accounts
• Track receivables, overdue status, and payment closures

4. Customer & Internal Coordination

• Handle customer queries professionally via email and phone
• Support exhibitions, promotions, and marketing activities as required
• Provide backend coordination support to field sales personnel

REQUIRED SKILLS & COMPETENCIES

• Strong communication skills (spoken and written English & Hindi)
• Good computer knowledge, especially:
• MS Office (Excel, Word, Outlook, PowerPoint)
• Strong coordination, follow-up, invoicing, and documentation skills
• Ability to manage multiple tasks and work with cross-functional teams
• Professional attitude, attention to detail, and problem-solving ability

QUALIFICATIONS & EXPERIENCE

• Graduate / Postgraduate in any discipline
• MBA / Diploma in Sales & Marketing preferred
• 2–4 years of experience in Sales Coordination, Sales Support, Invoicing, or Back-office Operations
• Experience in manufacturing / medical devices / pharma industry will be an added advantage

LOCATION & WORK MODE

• Selaqui, Dehradun – On-site role
• Candidate must be willing to work from office on a full-time basis

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person