Job Purpose
To support and streamline daily operations across INDEX Media and CMYK, while actively contributing to sales, client servicing, and creative marketing initiatives. The ideal candidate is hands-on, energetic, detail-oriented, and passionate about both business operations and creative service selling.
Key Responsibilities
Sales & Client Engagement
- Handle walk-in and online clients at CMYK, upselling creative and media services with confidence and clarity.
- Assist in converting inquiries into confirmed sales by providing service information, quotations, and timelines.
- Coordinate with the creative and production teams to execute client orders smoothly and on time.
- Act as a brand ambassador, representing CMYK and INDEX Media’s services during activations, exhibitions, and client meetings.
Operations Support – INDEX Media & CMYK
- Assist in managing day-to-day business operations, ensuring efficiency across departments (media, events, talent, and CMYK).
- Support logistics for client projects, media productions, and event setups – from scheduling to material coordination.
- Track and follow up on internal workflows, ensuring smooth handovers between creative, design, video, and client servicing teams.
- Monitor and maintain inventory for print materials, equipment, merchandise, and service supplies.
- Prepare reports and logs on deliveries, project timelines, and operational issues.
Marketing & Creative Support
- Contribute to in-store and online marketing campaigns, including seasonal promotions, social content ideas, and activations.
- Collaborate with the marketing team to implement content plans, promotions, and digital campaigns for both CMYK and INDEX Media.
- Propose creative ideas for improving client experience, product displays, and promotional materials.
- Support with photo/video documentation of key projects, activations, and success stories for internal use.
Supplier and Publisher Search
- Search for suitable publishers for books and other media projects to enhance content creation.
- Identify and communicate with suppliers to obtain quotations for required media materials and resources.
Influencer Search and Communication
- Search for potential influencers who can collaborate with our media campaigns and initiatives.
- Establish communication with influencers and tiktok pages to increase exposure of INDEX Media and INDEX Media’s CMYK
Qualifications
- Bachelor’s degree in Business, Marketing, Media, or related fields.
Experience
- 1–2 years of experience in operations, sales, marketing, or a similar client-facing role.
Knowledge & Skills
- UAE Driving License & Car is a must
- Exposure to creative or service-based industries preferred.
- Proficient in MS Office (Excel, Word, PowerPoint) and basic marketing tools (e.g., Canva, Instagram, CRM platforms).
- Fluent in English & Arabic
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proactive problem solver with attention to detail.
- Creative thinker with a strong sense of initiative.
- Customer-focused and energetic team player.
Job Type: Full-time
Application Question(s):
- How many years of experience do you have in operations, sales, or marketing in a client-facing role?
- How proficient are you with tools like MS Office, Canva, or social media platforms (e.g., Instagram, TikTok)?
- Do you have a valid UAE driving license and access to a car?
- Do you have experience working in a creative, media, or service-based environment (e.g., marketing agency, events, production)?
Education: