Sales & Marketing- Head
We are looking for an Sales & Marketing- Head to join our team.
Key Responsibilities:1. Strategic Planning & Business Development
- Develop and implement comprehensive marketing and business growth strategies to achieve monthly and annual patient targets.
- Identify new market segments, referral doctors, and fertility centers for partnership or collaboration.
- Conduct competitive analysis and market intelligence to identify trends and patient behavior.
- Plan regional outreach programs, fertility camps, and awareness drives.
2. Digital & Social Media Marketing
- Oversee digital marketing campaigns (Google Ads, Facebook, Instagram, YouTube, SEO).
- Monitor lead generation, conversion funnels, and ROI of digital ad spends.
- Supervise the creation of fertility awareness content, success stories, blogs, and patient education videos.
- Coordinate with the creative and digital teams for brand consistency.
3. Referral & Corporate Relationship Management
- Develop and maintain relationships with gynecologists, general practitioners, and corporate HRs for patient referrals.
- Conduct regular doctor meets, CME programs, and medical networking events.
- Establish tie-ups with corporates, insurance companies, and community organizations.
4. Lead Management & Conversion
- Track daily, weekly, and monthly patient inquiries, walk-ins, and conversions.
- Implement CRM tools to monitor leads and ensure timely follow-up by the telecalling and front office teams.
- Set up sales funnels with measurable KPIs for the marketing and telecalling teams.
5. Branding & Communication
- Ensure uniform brand identity across internal and external communication.
- Drive offline branding initiatives—hoardings, brochures, events, and patient testimonials.
- Supervise PR and media interactions, fertility awareness articles, and press coverage.
6. Team Management & Performance Monitoring
- Lead, train, and motivate the sales, telecalling, and marketing teams.
- Develop KPIs, daily/weekly reports, and performance dashboards for all team members.
- Coordinate with clinical and operations heads to align marketing activities with service availability.
Key Performance Indicators (KPIs):
- Monthly & quarterly patient inflow and conversion targets.
- Digital lead generation to walk-in conversion ratio.
- Referral and corporate tie-up count & contribution.
- Return on marketing investment (ROMI).
- Brand engagement metrics across digital platforms.
- Patient satisfaction and feedback scores related to marketing touchpoints.
Qualifications & Experience:
- MBA / Master’s in Marketing, Healthcare Management, or equivalent.
- 7–10 years of experience in healthcare sales & marketing (preferably IVF, fertility, or women’s health sector).
- Proven track record in patient acquisition and brand management.
- Strong digital marketing and CRM understanding.
- Excellent communication, leadership, and negotiation skills.
Job Type: Full-time
Pay: ₹60,000.00 - ₹90,000.00 per month
Work Location: In person