Sales Operation Specialist (Export)

Kastamonu Entegre Ağaç Sanayi which is one of the two locomotive companies of Hayat Holding was established in year 1969 for production in the wooden panel industry and today became a global power which is the 1st in Türkiye, the 3rd in Europe and the 4th in the world in its field.

Kastamonu Entegre Headquarters is looking for a “ Sales Operation Specialist (Export)" in Global Sales Directorate. The position is based in “Altunizade, İstanbul.”

Job Roles Details

· Manage the order-to-delivery process for export customers, ensuring timely and complete order fulfillment.

· Act as the main contact for export customers, handling calls and emails, clarifying requirements, and providing updates on production and shipment status.

· Coordinate export shipments with Export Sales, Production Planning, External Trade, Logistics, and Credit Control, ensuring smooth information flow.

· Ensure proforma invoices are approved, export documents are prepared on time, orders comply with credit limits, and relevant teams are informed for shipment.

· Monitor order execution, address potential issues, and maintain high customer satisfaction.

Skills

· Bachelor’s degree in International Trade, Business Administration, or similar fields.

· Excellent command of written and spoken English, second language (Preferably Arabic) is a strong plus.

· Excellent command of MS Office applications and SAP.

· Ability to work as a team member.

· Strong planning, communication, and coordination skills.

Experience

· Up to 5 years of experience in the field of export customer orders operations.

· Have knowledge and experience in customs and foreign trade legislation.

Thank you for taking the time to review our job advertisement. If you think it is a match to your knowledge and interests, please apply. We are eager to learn more about you!

Clarification Text for Employee Candidate: https://www.kastamonuentegre.com/tr_tr/kvkk-aydinlatma-metni