Sales Operations Officer Faisalabad

Experience, Skills, Knowledge and Abilities:

• Strong presentation and written skills with ability to resolve problems, in compliance with the company’s values and policies.
• Strong analytical skills with the ability to work in teams to timely resolve customer issues and conflicts, anticipating their needs in advance
• Mature business professional that doesn’t require oversight and day to day management
• Strong, outgoing, personality with highly developed interpersonal skills to deal with the numerous personality types
• Ability to be innovative, have the foresight to see future issues and to manage through the numerous challenges of changing business dynamics by taking controlled risks
• Candidate must be able to operate at the highest level of ethical, legal business practices and to follow the company’s code of conduct
• Excellent communication skills, problem solving and crisis management skills

Education and Training:

• Bachelor’s degree, preferably in IT or IS
• Strong understanding of the SAP, Salesflo, OCTANE & Secondary Sales System and processes
• Strong skills in SQL Server installation and writing queries

Demonstrated skills in Windows Applications and Web Applications

At FrieslandCampina, you'll immerse yourself in a unique, globally connected culture, where collaboration with colleagues across all our businesses is part of daily life. Alongside a competitive salary and comprehensive benefits package, we’re dedicated to your ongoing development, offering abundant opportunities for hands-on learning. Our informal, friendly environment fosters teamwork with passionate professionals who share your drive for excellence. At FrieslandCampina, we empower you with the autonomy and confidence to make a meaningful impact — helping to nourish the world while advancing your career.

• Receiving training for SAP, OCTANE & Salesflo modules and cascade the same to extended team.
• Providing required reports & analysis to the sales team & distributors on daily basis.
• Keeping Head Office team updated on the existing issues, problems and progress of the implementation of agreed SOP’s / Policies in routine.
• Coordination with Regional Team (RBM/ASM/TSM) for key sign-offs and fulfilling their reporting requirements
• Providing satisfactory support to run smooth business operations to the regional team.
• Support in Regular & Ad hoc reporting to the Region, including but not limited to Sales, Scanning, Assets, Schemes, Discounts, FMR, Damages, etc.
• Close coordination with distributors to ensure smooth primary & secondary sales operations.
• Collect & send weekly/daily reports/ files from each distributor to the Region and Head Office
• Ensure implementation of Price Structure, Hierarchies, master data and other updates with 100% integrity
• Visits to Distributors as directed by Region & Areas:
  • Thorough Sales Analysis,
  • Monitoring of Physical Assets and Controls,
  • Resolving Operational Problems,
  • Checking of Proper Record Keeping