Sales Operations Specialist

Company Description

Innovative Solutions (IS) is a leading pure-player Cyber security company in the GCC, established in 2003 and headquartered in Riyadh, with a presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi. Our Cybersecurity Solutions and Services encompass Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.

Innovative Solutions is committed to its Mission to “Bring Trust to Cyberspace” to ensure “Your Business, Secured!”.

Role Description

As a Sales Operations Specialist at Innovative Solutions, you will be responsible for supporting the sales team in achieving their goals through effective operations and processes. You will analyze sales data, streamline processes, and work closely with various teams to optimize sales performance and improve customer satisfaction.

Responsibilities

• Assist in the development and implementation of sales processes and best practices.
• Analyze sales metrics and data to identify trends, opportunities, and areas for improvement.
• Support the sales team in managing leads, proposals, and contract management.
• Collaborate with marketing and product teams to ensure alignment on sales initiatives.
• Provide training and support to the sales team on tools and processes to increase efficiency.
• Prepare sales reports and dashboards to track performance and progress.
• Facilitate communication between sales, marketing, and other departments to ensure smooth operations.
• Stay up-to-date on industry trends and contribute insights to improve sales strategies.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 1 to 3 years of experience in sales operations, sales support, or a related role.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Proficient in Microsoft Office Suite, especially Excel, and CRM software.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• A proactive approach to problem-solving and process improvement.
• Ability to work effectively in a fast-paced environment and manage multiple projects.
• Knowledge of the cybersecurity industry and sales processes is a plus.

Benefits

• Comprehensive training and development programs.
• Opportunity for career growth and advancement.
• Friendly and supportive work environment.