Sales Performance Manager

Location: Westford, MA (Hybrid)
Business Unit: Sales & Marketing, North America
Travel: Up to 33%

PEAK Scientific is a leading nitrogen generator manufacturer and global expert in high-performance nitrogen gas generator and hydrogen gas generator systems for LC-MS, GC, GC-MS and other applications used in laboratories around the world. Putting our customers first is at the heart of everything we do which is why we help lower operational costs, reduce environmental impact and remove the uncertainty and inconvenience of traditional recurring gas supply with an in-house gas generation solution from PEAK Scientific.

About the Role

We’re looking for a Sales Performance Manager to strengthen the execution, discipline, and day‑to‑day performance of our North America Sales team. Reporting to the Head of Sales, NAMER, this role is the operational heartbeat of the field—bringing rigor to pipeline management, sharpening sales activity, and ensuring consistent, high‑quality execution across every territory. You’ll manage senior Territory Sales Managers and work closely with the wider Sales team through constant cadence, hands‑on coaching, and live deal support to ensure a clear, accurate outlook for the North American generator sales business.

What You’ll Do -

Pipeline, CRM & Activity Rigor

• Own and enforce strong pipeline discipline, stage accuracy, and conversion management.
• Drive CRM best practice: hygiene, next steps, date fidelity, and complete opportunity data.
• Maintain a clear, trusted weekly outlook of Intake, Revenue, and pipeline health across territories.
• Publish weekly activity and standards scorecards with actionable insights.

Sales Closing & Field Coaching

• Conduct ride‑alongs with Territory Managers to support live deals, improve closing effectiveness, and embed field best practice.
• Coach sellers on discovery, objection handling, competitive positioning, and partner/OEM engagement.
• Reinforce consistent execution across the region through hands‑on support and structured follow‑up.

Performance Management

• Monitor individual and team performance, surfacing gaps early and clearly.
• Recommend and support Performance Improvement Plans (PIPs) with Territory and Regional Managers.
• Ensure accountability to activity, pipeline, and standards expectations.

Sales Drumbeat & Cadence Leadership

• Maintain daily/weekly contact with field sellers to calibrate pipeline, review actions, and drive momentum.
• Run territory reviews, pipeline scrubs, and standards discussions that keep the team aligned and on track.
• Ensure leadership always has a clear, accurate view of the business outlook.

Enablement & Onboarding

• Deliver scalable, role‑based training and onboarding to accelerate ramp time.
• Maintain a consistent playbook of talk tracks, templates, and tools that support high‑quality field execution.

What You Bring

• 6+ years in Sales Operations, Sales Performance, Sales Enablement, or Sales Management within B2B field sales.
• Proven experience driving CRM discipline, pipeline rigor, and sales activity management.
• Strong coaching and field‑based sales support experience (ride‑alongs, deal coaching, call reviews).
• Comfortable with performance management, escalation, and structured improvement plans.
• Advanced proficiency with CRM systems (Pipedrive today; future CRM experience welcome), Excel/Sheets, and BI tools like Power BI.
• Excellent communicator able to influence Sales, Marketing, Service, and Finance teams.

Why This Role Matters

This role ensures the NA Sales team operates with pace, discipline, and clarity. By raising execution across pipeline, activity, and closing effectiveness—and by maintaining a consistent drumbeat with the field—you help the team win more often, forecast more accurately, and deliver predictable results.

Living by the Peak Values

• Put Customer First, keep customer needs at the heart of every decision and action.
• Be Innovative, always curious and open to new ideas and better ways of doing things
• Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes
• Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job
• Show Pride & Passion, be proud about what we do and enjoy our work

Peak Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion or creed, national or ethnic origin, gender, sexual orientation, genetic background, age, disability, military service, or any category protected under applicable law in its hiring, employment or other programs and activities.