Sales Representative (Travel Industry – Umrah Packages)

Key Responsibilities:

• Sales & Customer Service: Engage with clients via phone, chat, and email to provide personalized travel recommendations and close sales.
• Umrah Packages: Strong knowledge of Umrah packages, visa processes, and travel guidelines.
• Booking Management: Use Amadeus to manage flights, issue tickets, and handle modifications and cancellations, and hotel management.
• Customer Support: Provide post-booking support and resolve any travel-related issues.
• Product Knowledge: Stay updated on our products, including new destinations, special deals, and travel restrictions.
• Achieve Sales Targets: Meet or exceed monthly sales targets and KPIs.

Qualifications and Skills

• Amadeus Knowledge: Proficiency in using Amadeus for booking and managing reservations is essential.
• Travel Industry Expertise: Strong understanding of the travel and tourism sector, including destinations, booking processes, and industry trends.
• Sales Skills: Proven track record in meeting sales targets and excellent negotiation skills.
• Customer-oriented: Strong interpersonal skills with a focus on delivering a high level of customer service.
• CRM : Willingness and ability to quickly learn and use CRM systems and other sales tools.

Education

• Bachelor’s degree or higher

Experience

• 1 - 2 years of experience in sales or travel consulting, preferably within an online travel agency.

Competencies

• Fluent in Arabic
• Excellent written and spoken in English
• Good Presentation skills
• Team Player
• Strong communication and documentation skills

Please note that the salary will be commensurate with the candidate’s experience.

نوع الوظيفة: دوام كامل

الراتب المدفوع: AED٤٬٠٠٠٫٠٠ لكل شهر

اللغة:

• Arabic (مطلوب)