Sales Specialist - Account Growth (UAE/Oman/Qatar/Bahrain)

JOB_REQUIREMENTS

Hires in

Not specified

Employment Type

Not specified

Company Location

Not specified

Salary

Not specified

Role Overview:

Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.

Reporting directly to the Head of Account Management GCC, and working collaboratively with the commercial team, you will be accountable for driving growth and helping venue partners maximize the marketing and distribution potential of their participation in the marketplace at Fresha.

This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.

Due to the requirements of this specific role, fluency in both English and Arabic is essential.

Serve as a lead point of contact for merchants on all account management activities
Take ownership of assigned accounts, support merchant onboarding and training, and help drive SaaS platform adoption
Optimize listing content and availability competitiveness on the marketplace to maximize conversions
Effectively analyze reports, and execute plans on increasing monetized revenue generated from existing accounts
Meet key performance indicators around online bookings ratios, usage, retention, conversions and churn
Ensure positive merchant experience through effective communication, swift resolution of merchant inquiries and requests, sound decision making and problem-solving.
Contribute to the development of new product features by collating merchant feedback received
Identify up-sell and cross-sell opportunities and collaborate with sales to create additional value for merchants

Similar jobs