Sales Supervisor

Main Purpose:

The senior property consultant is responsible for developing strong relationships with customers. He should also provide complete and appropriate solutions for every customer in order to boost top-line revenue growth.

Sales Process:

• Handle daily traffic (walk-ins and phone calls) to the sales office.
• Perform cold/warm calls to generate sales appointments, consult prospective clients and create new business leads and opportunities.
• Follow-up leads provided by the sales team.
• Accompany clients during visits to and inspections of the property, advise them on the suitability and value/features of the property.
• Meet or exceed sales goals on a monthly, quarterly and annual basis.
• Update the required reports, such as daily call reports, weekly work plans, monthly and annual results reports.
• Finalize and coordinate documentation such as representation agreements and closing statements.
• Provide reports on customer needs, problems, interests, and competitive activities to the direct manager.
• Track and record metrics throughout sales process.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Receive and handle escalated customer issues in a professional manner consistent with corporate standards and compliance; including data gathering, analysis and final decision.
• Conduct monitoring to ensure sales and quality performance.
• Participate and coordinate all sales events, exhibitions, property fairs or any other media advertising channels and events.
  
  
  

Reporting:

• Assist with the monthly and quarterly sales reports.
• Review industry surveys and benchmarks, economic and demographic trends.
• Assist with preparing and presenting the results of data analysis in a clear and concise manner to the Sales Manager.
  
  
  

Qualifications:

• bachelor's degree in business administration or any relevant field.
• 5+ years of experience ideally in property or real estate development.
• Strong network of clients and brokers.
• Proven ability to drive the sales process from plan to close.
• Excellent People management skills and ability to inspire others.
• Excellent presentation and interpersonal skills.
• Highly motivated and target driven.
• Excellent written and verbal communication skills.
• Fluent English language.