Sales Supervisor – FMCG (Jeddah & Makkah, Saudi Arabia)

Sales Supervisor – FMCG Sector (Jeddah & Makkah, Saudi Arabia)

Job Summary

We are seeking a dynamic and results-driven Sales Supervisor to lead and manage our retail sales team across Jeddah and Makkah, Saudi Arabia . The ideal candidate will be responsible for driving sales performance, strengthening customer relationships, and ensuring optimal product visibility in retail outlets. This role requires a strong leader with deep FMCG market knowledge, proven sales management experience, and the ability to foster a high-performance team culture.

Key Responsibilities

Sales & Market Growth

• Achieve sales targets and key performance indicators (KPIs) for the assigned region.
• Develop and implement effective sales strategies to increase market share and drive revenue growth.
• Identify and capitalize on new business opportunities to expand market presence.

Customer Engagement

• Ensure high levels of customer satisfaction by delivering exceptional service and resolving concerns promptly.
• Build and maintain long-term relationships with key clients and retail partners.

Brand & Retail Excellence

• Ensure consistent representation of the company’s brand, image, and values across all retail outlets.
• Oversee product placement, merchandising, and promotional activities to maximize visibility and sales.

Operational Efficiency

• Streamline retail operations to enhance efficiency and reduce costs.
• Ensure compliance with company policies, procedures, and industry regulations.

Team Leadership

• Lead, coach, and develop the sales team to achieve individual and collective goals.
• Promote a culture of accountability, collaboration, and continuous improvement.

Reporting & Insights

• Provide regular reports to senior management on sales performance, market trends, and challenges.
• Leverage data and analytics to make informed business decisions and recommend strategic actions.

Innovation & Continuous Improvement

• Introduce new ideas to enhance sales processes, customer engagement, and overall business performance.
• Stay updated on industry best practices and market trends to maintain a competitive edge.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• Fluency in both Arabic and English is a must.
• Minimum of 6 years of retail sales experience, preferably within the FMCG industry .
• Proven success in managing sales teams and consistently achieving targets.
• Strong understanding of retail operations, merchandising, and inventory management.
• Familiarity with sales performance metrics and tools for monitoring and analysis.
• Solid knowledge of the local market dynamics in Jeddah and Makkah, including cultural and economic factors shaping consumer behavior.
• Additional certifications in sales management, retail operations, or leadership are a plus.