Sales Support Engineer

Job Title: Sales support Engineer

Company : Master Systems

Location: Dubai / Abu Dhabi
Job Type: Full-Time
Industry: Marine Electronics / Maritime Services

Job Summary:

We are seeking a proactive and detail-oriented Sales Support Engineer to join our commercial team. The successful candidate will play a key role in supporting the sales process by preparing technical proposals, coordinating with internal departments, and ensuring accurate and timely responses to client inquiries in the marine electronics, navigation, communication, automation, and safety systems domain.

Key Responsibilities:

• Assist the sales team with technical support, proposal preparation, and tender submissions for marine systems (e.g., navigation, communication, automation, calibration, gas detection).
• Liaise with engineering, procurement, and service teams to gather technical specifications, pricing, and lead times.
• Interpret customer requirements and offer appropriate solutions based on Master Systems’ product/service portfolio.
• Maintain and update CRM tools with customer inquiries, quotations, and follow-ups.
• Assist in bid management, ensuring compliance with client specifications and company guidelines.
• Support post-sales activities such as order processing, documentation, and coordination with logistics and service departments.
• Communicate with international OEMs and vendors for pricing, delivery timelines, and product information.
• Stay updated on industry trends and product knowledge to provide accurate and up-to-date information to clients.
• Attend internal and external meetings when required to support technical discussions.

Requirements:

• Bachelor’s degree in Engineering (Electronics, Marine, Electrical, Instrumentation, or similar).
• 0–4years of relevant experience in sales engineering or technical support, preferably in the marine or offshore sector.
• Strong knowledge of marine communication, navigation, or automation systems.
• Excellent communication, coordination, and organizational skills.
• Proficiency in MS Office, CRM tools, and technical documentation.
• Ability to handle multiple tasks under tight deadlines and work both independently and within a team.
• UAE experience and familiarity with IMO standards, SOLAS regulations, and classification societies (DNV, ABS, etc.) is a plus.
• Male candidates preferred

Preferred Skills:

• Knowledge of equipment like Gyro Compass, Radar, VDR/SVDR, GMDSS, ECDIS, Autopilot, etc.

What We Offer:

• Competitive salary package and performance-based incentives.
• Exposure to global marine clients and vendors.
• Opportunities for professional growth in a leading marine technology company.
• Collaborative and technically rich work environment.

To Apply:
Please send your updated CV to namitha@mastersystems.com with the subject line: Application – sales support engineer
whatsapp your cv to - 91-6282044743

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Location:

• Dubai (Preferred)

Willingness to travel:

• 25% (Preferred)