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Sales Support Section Head

Business Sector:

Electrical Products

Location:

10th of Ramadan

Reporting Line:

Sales Support Manager


Key Accountabilities:


Tendering & Offer Preparation

  • Supervise the preparation of technical and commercial offers from early pursuit to contract handover.
  • Ensure all submissions are accurate, timely, and compliant with customer and company requirements.

Commercial & Technical Support

  • Assist sales managers during negotiations with customers on technical and commercial aspects.
  • Contribute to defining tendering strategies by recommending competitive solutions within defined guidelines.
  • Support risk review processes to ensure compliance with customer, regulatory, and company standards.

Cross-Functional Coordination

  • Coordinate with costing, finance, engineering, supply chain, and legal to secure aligned and competitive proposals.
  • Provide input and reporting on tendering performance, risks, and opportunities to management.

Market & Business Insights

  • Support the identification of new market opportunities with sales and business development teams.
  • Analyze offers/orders data to provide insights on competitiveness, pricing trends, and margin improvements.

Costing & Documentation

  • Oversee preparation of pricing, cost breakdowns (BOM), commercial terms, and required documentation.
  • Ensure accurate record-keeping and reporting for all offers and awarded projects.

People Supervision & Development

  • Supervise and guide section staff to ensure high-quality output and continuous skills development.
  • Encourage teamwork, accountability, and process improvements within the section.


Qualifications & Education:

  • Education: Bachelor’s degree in Electrical/Mechanical Engineering, Business Administration, or related field.
  • Years of Experience: 7–10 years of experience in sales support, tendering, or technical-commercial roles, preferably in the transformers, energy manufacturing industry.

Technical competencies:

  • Strong knowledge of tendering, sales support, and commercial risk assessment.
  • Good understanding of transformer/electrical products and industrial projects.
  • Proficiency in costing, pricing, documentation, and reporting.
  • Solid analytical and problem-solving skills.

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