Sales support specialist

W ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym, co porusza świat.

Stanowisko to podlega:

Sales Support Manager

On this position you will support the sales assigned organization (Division & Market) and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.

You will be mainly responsible for:

• Offering technical advice and providing comment on enquiry specifications for customers/channels/Sales Specialists with regard to ABB products/systems/applications.
• Providing technical support during the technical meeting, product presentations and negotiations.
• Performing analytic and diagnostic studies to determine most suitable technical solution to meet customer needs.
• Proposing technical solutions for complex enquiries.
• Preparing and delivering technical presentations and demonstrations for both internal staff and customers on complex product issues.
• Offering product/solution/service related training.
• Preparing and checking technical articles for publication.
• Supporting the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.
• Providing technical support during the technical meeting, product presentations and negotiations and offering product/solution/service related training.
• Preparing/supporting preparation of technical/commercial offers based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives.
• Participating in the kick off meeting organized by the project team.
• Defining cost for the proposed solution and communicating to Sales organization.
• Providing information to the risk review process in accordance with ABB policy and sometimes participating in the risk review assessment.
• Analyzing customer needs and competitor offers through general market information and information provided by the Sales organization.
• Performing lost proposal analysis, identifying potential cause, and recommending future actions in cooperation with Sales/Local Business Unit to obtain better future results.

Qualifications for the role:

• You have a Bachelor’s degree in Engineering
• You possess a minimum of 5 years of professional experience
• You possess solid experience in the tendering process
• You have the ability to compare different bids from suppliers
• You possess knowledge of energy industry processes
• Familiarity with the ABB portfolio would be an asset
• You possess strong problem-solving abilities
• You have excellent presentation skills
• You possess a collaborative mindset and value teamwork
• You have proficiency in Arabic and English.
• You possess knowledge of French, which will be considered an added value

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