Sales Support Specialist

Job Summary:

We are seeking a detail-oriented and analytical Sales Support Specialist to join our Export Sales team. The ideal candidate will be responsible for providing data and analysis to support the sales team performance. This role requires strong analytical and communication skills.

Department :

Export Sales Department

Responsibilities

• Develop and monitor performance indicators.
• Manage sales tracking tools and report on important information.
• Keep record of sales trends.
• Liaise with account managers to develop specific sales strategies.
• Stay up-to-date with new product and feature launches and ensure sales team is on board.
• Place orders on system.
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience.
• Suggest sales process improvements.

Qualifications

• Education: Bachelor’s degree in Business Administration or Logistics or Economics, or any related field.
• Experience: from 1-2 years in Export Operation Field.

Required Skills

• Technical Skills: Strong Knowledge of Microsoft Excel.
• Ability to prepare and analyze sales reports and dashboards.
• Experience with ERP systems (SAP or Similar) is a plus.

Preferred Skills

• Core Competencies: High attention to detail and accuracy.
• Strong Organizational and Time-Management skills.
• Excellent follow-up and communication skills.