Sales Support Team Lead

Braun Northwest, Inc. (BNW) is now hiring for a Sales Support Team Lead in Chehalis, WA.

The schedule is Monday-Friday, 40hrs per week with a start time between 6:00am and 7:00am. This position is overtime eligible. The compensation for this position is $24-$32/hr DOE/DOQ.

BNW offers a benefit package to include medical/dental/vision, life insurance, paid holidays and vacation. BNW’s 401(k)-retirement plan is available for all full-time employees after one year of service. We will match 50% of the employee contributions to a maximum of 5% of an employee’s annual compensation. For specific information on all of our benefits, please see our careers website.

RECRUITMENT PROCESS LISTED BELOW - Please read thoroughly, incomplete application packets will not be reviewed.

Job Details:
If you are dependable, hardworking and willing to lead, then Braun Northwest, Inc. has a job for you!

Braun Northwest is looking for the right candidate to fill our open Sales Support Team Lead position. This position is responsible for overseeing the BNW Driver’s program to include coordinating drivers to deliver completed emergency response vehicles and applicable travel arrangements for driver and external customers. This position also leads a team of two that support the Sales Department.

This position:

• Oversees the BNW Driver’s program - includes coordination of emergency vehicle deliveries either through utilizing our BNW drivers, transportation company, or via barge; pushes drivers’ expenses to finance for processing; and ensures drivers are DOT compliant.
• Direct supervision of staff with overall management responsibility drivers. Including: leads Sales Support team, hiring new staff as needed; manage performance and assist with the development of current staff
• Books travel arrangements for external customers, service staff and BNW drivers.

In order to be successful in this position, the candidate must have:

• the ability to work with a diverse customers.
• the ability to work in front of a monitor for long periods of time.
• the ability to demonstrate strong organizational skills and ability to focus on details.
• the ability to demonstrate strong written and oral communication skills.
• the ability to work independently and in a team-oriented, collaborative environment.

This position may require overtime and some Saturday work, along with maintaining a solid work attendance.

Required Education:

• AA Degree in business or equivalent from an accredited college plus two years’ experience working in customer service or the travel industry. Two years’ working as a travel agent or administrative assistant may be considered as a substitute for AA Degree.
• Bachelor’s degree in Business or other closely related field (desired).

Position Requirements:

Strong organizational skills, planning and problem-solving skills and ability to communicate effectively with all levels. Also coaching, negotiating and the ability to tactfully confront employees as needed to change work processes, manage performance or de-escalate conflicts. Continual formal and informal education required as dictated by growth in business needs. Understanding of company’s manufacturing functions as well as sales and sales support functions. An approachable rapport with all employees to learn from them and to effectively communicate with them.

Knowledge Requirements:

Exceptional verbal, written, and visual communication skills; proficient with Microsoft Office programs (Outlook, Word, Excel). Experience in a manufacturing, warehouse, industrial or shop environment preferred..

Desireable Experience:

Three or more years of experience in a leadership role showing excellent leadership skills, with steadfast resolve and personal integrity.

Recruitment Process:
To be considered for this opportunity, please submit a resume and cover letter that addresses the education and experience required for this position. This position will close September 15th, with interviews the week of September 15th. To be considered for this position, make sure that you submit both documents prior to the due date.

Braun Northwest, Inc. is an equal opportunity employer.

Job Type: Full-time

Pay: $24.00 - $32.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person