Salesforce Business Analyst

• Contributing to and driving continuous process improvement initiatives to meet business needs.
  
• Working closely with multiple stakeholders to gather, analyze and define current business processes as well as requirements.
  
• Translating business requirements into detailed functional specifications.
  
• Supporting the Project Manager in delivering the project plan on time and on budget.
  
• Ensuring requirements issues are tracked, reported, and resolved in a timely manner.
  
• Implementing effectively communicating plan, status, risks, and issues to the stakeholder in a precise and timely manner.
  
• Supporting users' participation in deployments and implementation activities.

Requirements

• Candidates must possess a Degree in Computer Science, Engineering, or a related field.
  
• Candidate must have prior experience of 5+ years as a Salesforce Business Analyst/ QA.
  
• Candidates should be able to demonstrate problem-solving, prioritization, and organizational skills.
  
• Must have experience working on Salesforce projects.
  
• Any certifications in Salesforce and Project Management would be an advantage.
  
• Must have good interpersonal and communication skills and be adept at working with multiple stakeholders to drive desired outcomes.
  
• Must have good knowledge of Salesforce Concepts and domains, especially Sales and Service cloud.