Salesforce Business System Analyst

Full Time

Lahore - Pakistan

Posted 1 week ago

Location: DHA Phase 8 Lahore (Onsite)

Timing: 5 PM to 2 AM

Experience: Minimum 1 Year

Department: Business Technology / CRM Systems

Employment Type: Full-time

Mandatory Step (Read Before Applying): Record a 2 minute Loom video introducing yourself and explaining why you are a good fit for this role. Without a Loom video, your application will not move forward.

About The Role

We are seeking a Salesforce Business System Analyst to join our growing Business Technology team. The ideal candidate is Salesforce-certified, has hands-on experience in both Salesforce Administration and Development, and is eager to solve complex business challenges through automation and CRM innovation. You will work closely with cross-functional teams to enhance system functionality, streamline processes, and ensure platform scalability.

Key Responsibilities

• Support Salesforce administration, configuration, and customization across multiple business units.
• Translate business requirements into functional and technical solutions using Salesforce tools.
• Build custom objects, validation rules, flows, and reports/dashboards.
• Collaborate with developers on Apex triggers, Lightning components, and API integrations.
• Ensure data accuracy, system governance, and proper documentation of all changes.
• Assist with user training, support requests, and system troubleshooting.
• Work closely with marketing, sales, and RevOps teams to align Salesforce with organizational goals.
  
  

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum 1 year of Salesforce experience (Admin + Development).
• Salesforce Certification (Administrator or Developer) is mandatory.
• Experience with Salesforce automation tools (Flows, Process Builder, Validation Rules).
• Understanding of API integrations, REST/SOAP, and data management.
• Strong analytical, communication, and documentation skills.
• Ability to work collaboratively in a fast-paced environment.
  
  

What We Offer

• Exposure to complex Salesforce ecosystems and enterprise architecture.
• Learning opportunities in RevOps, CRM governance, and system integrations.
• A pathway to advance into Salesforce Consultant or Technical Architect roles.
• A collaborative, growth-oriented environment with continuous mentorship.
  
  

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