Employer Overview
A leading shareholding retail company in the technology sector, pioneering the Apple Authorised Reseller concept in Egypt. The company delivers a premium Apple product experience, offering hands-on demonstrations, expert advice, training, and pre- and after-sales support to both new and advanced users.
Job Summary
We are looking for a
Sales
to engage with customers, provide expert guidance on Apple products, and ensure a seamless in-store buying experience. The role focuses on driving sales, enhancing customer satisfaction, and supporting store operations.
Key Responsibilities
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Engage with customers in-store to understand their needs and recommend suitable Apple products, solutions, and accessories
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Deliver hands-on product demonstrations, highlighting features and benefits
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Maintain up-to-date knowledge of Apple products, software, and promotions to provide accurate information
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Assist customers with product selection, financing options, and after-sales support
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Achieve individual and store sales targets through proactive engagement and upselling techniques
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Handle customer inquiries, resolve issues, and ensure high levels of satisfaction
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Participate in ongoing training sessions to stay current with Apple technologies and retail best practices
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Support store merchandising, inventory management, and visual displays
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Collaborate with team members to organize in-store events, product launches, and promotional activities
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Accurately process sales transactions and maintain records in accordance with company policies
Qualifications
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0–1 year
in sales, retail, or customer service roles
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Excellent communication and interpersonal skills
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Customer-centric approach and strong relationship-building ability
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Goal-oriented mindset with a drive to achieve sales targets
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Team player, adaptable to fast-paced retail environments
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Strong interest in technology, particularly Apple products and solutions
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Ability to quickly learn and convey technical information
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Basic computer literacy
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Good in English
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Flexibility to work on-site and adapt to varying schedules, including weekends and holidays
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Ability to handle multiple tasks efficiently while maintaining attention to detail
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Experience with
iOS systems
is a
plus