Salon reception

Job Overview
We are seeking a friendly and organized Salon Receptionist to join our team. This role is essential in providing excellent customer service, managing appointments, and ensuring the smooth operation of the salon front desk. The ideal candidate will possess strong communication skills, multitasking abilities, and a professional demeanor to create a welcoming environment for clients. Bilingual skills are a plus to serve a diverse clientele.

Duties

• Greet clients warmly upon arrival and assist with check-in procedures
• Manage appointment scheduling using POS systems and ensure efficient flow of clients
• Handle cashiering duties including cash handling, retail sales, and basic math calculations
• Promote salon services and retail products through upselling and product demos
• Maintain cleanliness and organization of the reception area, including merchandising and stocking supplies
• Answer phone calls with professional phone etiquette, address client inquiries, and confirm appointments
• Assist with inventory management and stock replenishment
• Support sales initiatives by promoting services and retail items to clients
• Ensure client records are accurately updated and maintained in the system

Experience

• Prior experience in retail sales or customer service roles is preferred
• Supervising experience is a plus for leadership responsibilities
• Familiarity with POS systems, cashiering, and retail math is beneficial
• Bilingual abilities are advantageous for communicating with a diverse client base
• Experience with product demos, upselling techniques, and merchandising enhances effectiveness in this role
• Strong communication skills, professional phone etiquette, and excellent customer service are essential
• Experience working in environments such as grocery stores or retail stores will be considered valuable

This position offers an opportunity to be part of a dynamic team dedicated to delivering exceptional salon experiences. We value professionalism, enthusiasm, and a passion for helping clients look and feel their best.

Job Type: Part-time

Pay: $115.00 per hour

Work Location: In person