Salon Receptionist

Position Overview

We are looking for a friendly, well-presented, and customer-focused Beauty Salon Receptionist (Female) to be the first point of contact for our clients. She will manage front-desk operations, handle bookings, and ensure excellent client service while supporting the smooth running of the salon.

Key Responsibilities

• Front Desk Management
• Welcome clients warmly and ensure a positive first impression.
• Answer phone calls, WhatsApp, and emails professionally.
• Manage client appointments, schedules, and walk-ins efficiently.
• Customer Service
• Provide information about salon services, prices, and promotions.
• Handle client inquiries, concerns, and complaints politely.
• Maintain strong client relationships and ensure customer satisfaction.
• Administrative Tasks
• Process payments (cash, card, online).
• Maintain accurate client records and update salon management software.
• Assist with daily reports, sales tracking, and receptionist paperwork.
• Salon Support
• Coordinate with beauticians and staff regarding appointments.
• Assist in promoting products and services to clients.
• Maintain cleanliness and organization at the reception area.

Requirements

• Female, with prior experience as a receptionist or customer service representative (preferably in a salon/spa/hospitality setting).
• Excellent communication and interpersonal skills.
• Professional appearance and friendly personality.
• Strong organizational and multitasking abilities.
• Basic computer skills and experience with salon booking systems (preferred).
• Fluent in English (Arabic or other languages is an advantage).

Education & Experience

• High school diploma or equivalent (Diploma in hospitality/beauty field preferred).
• Minimum 1–2 years of receptionist or front desk experience.

Salary & Benefits

• Competitive salary package.
• Incentives/commission on product or service sales.
• Training and career development opportunities.
• Staff discounts on services and products.

Job Type: Full-time

Experience:

• Salon Receptionist: 3 years (Preferred)