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SAP Basis and SolMan Consultant - VOIS

India

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking a skilled SAP Basis and SolMan Consultant to join our EVO Technical Operations team. This role is based in Pune, Bangalore, or Ahmedabad and offers a permanent or contract opportunity. The individual will be responsible for providing operational support, performance tuning, and maintenance activities across SAP Basis systems. The role demands collaboration with EVO support partners, managing major incidents, and ensuring system health and operational excellence.

What you’ll do

Deliver SAP Basis operational support including troubleshooting and performance tuning.
Execute SAP upgrades, patching, and database maintenance activities.
Collaborate with EVO support partners to assess and close operational gaps.
Support Major Incident Management and ensure timely resolution.
Conduct system health audits and weekly operational reviews.
Prepare and maintain EVO Basis Activity Reports, including capacity and housekeeping reports.
Ensure adherence to SAP functional best practices during incident and problem resolution.
Evaluate SAP OSS notes for operational relevance.
Drive defect prevention and update operational procedures.
Interface with internal teams, service desks, suppliers, and third parties.
Contribute to innovation and continuous improvement initiatives.

Who you are

Proven experience in SAP Basis with exposure to HANA and Unix environments.
Strong analytical and problem-solving skills.
Effective communicator with good written and verbal English proficiency.
Able to work in shifts and available for out-of-hours incident management.
Holds a B Tech degree; SAP Basis certification is desirable.
Demonstrates resilience and adaptability in a dynamic environment.
Experience in large global organisations and cross-functional SAP technologies.
Familiar with software lifecycle processes including testing and support.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

Opportunity to work on global-scale SAP operations and infrastructure.
Exposure to cross-functional technologies and complex incident management.
Collaborative work environment with diverse teams and stakeholders.
Involvement in strategic and operational decision-making processes.
Continuous learning and development through hands-on experience.

What Skills you will learn

Advanced SAP Basis and Solution Manager operations.
Incident and problem management in enterprise environments.
System health auditing and performance optimisation.
Stakeholder management across internal and external teams.
Process improvement and operational excellence techniques.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.