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SAP COE Centre of Excellence – Release and Deployment Manager

The Release & Deployment Manager is responsible for the end-to-end orchestration of changes within the SAP S/4HANA landscape. Operating in a collaboration with our strategic IT partners , you will ensure that all functional and technical enhancements are deployed into production with zero business disruption, maintaining the integrity of our Sustain Operations. Overall responsible to manage all change & release management activities of SAP applications.

Roles and Responsibilities

  • Manage end-to-end SAP release & change management activities across sophisticated SAP S/4HANA implementations
  • Defining, maintaining, and governing release deployment frameworks aligned with program release plans
  • Coordinating release deployments and cutovers across projects, increments, and process teams
  • Handling business and IT change activities, ensuring alignment and smooth transition of changes & transports within SAP systems using SOLMAN CHARM & ServiceNow tools
  • Driving risk identification and contingency strategies for environments and releases
  • Collaborating closely with Release Management, Test Management, Data Migration, and Product Business partners
  • Planning and delivering change readiness checkpoints to ensure on-time PROD movements.
  • Facilitating release stand-ups, tracking execution, and ensuring timely delivery of increments
  • Providing cockpit-based reporting and clear progress updates to participants
  • Building and leading a strong network of change representatives across Agile projects
  • Continuously improving change and release processes by implementing standard methodologies and efficiency improvements

Secondary Skills

  • Coordinate with FME ITS & Business teams to identify release-wise requirement
  • Segregate existing & new requirement to decide validation scope of the release in collaboration with validation team.
  • Manage testing & cutover activities as required by the program.

Qualifications

1) Required training and education:

  • ISTQB Foundation, Agile or any other Advanced Level certification
  • SAP SOLMAN Certifications preferred

2) Required professional experience (in years):

  • 8+ years of experience in software change and release management, with 5+ years of experience in SAP implementation / upgrade / support related change & release management
  • Strong hands-on experience in SAP SOLMAN CHARM & transport management, Atlassian Jira, ServiceNow, Tricentis test & Vera is a must.
  • Have experience in Pharma industry – GXP/ CSV processes & regulated / validated release methodologies
  • Shown expertise in planning, scheduling, and coordinating software releases in sophisticated environments
  • Shown knowledge of SDLC, Agile methodologies, and ITIL processes
  • Validated ability to balance multiple initiatives simultaneously in a fast-paced, multifaceted environment
  • Good experience working with offshore and global teams
  • Excellent partner management, communication, and partnership skills
  • Strong analytical, problem-solving, and interpersonal abilities
  • Certifications in Agile Release Trains, ITIL, PMP, or similar are helpful
  • Proficiency with SAP Signavio for business process modelling is preferred
  • A continuous learner approach with willingness to adapt to new tools, technologies, and delivery models

IT skills

  • SAP SOLMAN
  • Tricentis Qtest & Vera
  • Jira
  • ServieNow

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