SAP COE Centre of Excellence – Release and Deployment Manager

The Release & Deployment Manager is responsible for the end-to-end orchestration of changes within the SAP S/4HANA landscape. Operating in a collaboration with our strategic IT partners , you will ensure that all functional and technical enhancements are deployed into production with zero business disruption, maintaining the integrity of our Sustain Operations. Overall responsible to manage all change & release management activities of SAP applications.

Roles and Responsibilities

• Manage end-to-end SAP release & change management activities across sophisticated SAP S/4HANA implementations
• Defining, maintaining, and governing release deployment frameworks aligned with program release plans
• Coordinating release deployments and cutovers across projects, increments, and process teams
• Handling business and IT change activities, ensuring alignment and smooth transition of changes & transports within SAP systems using SOLMAN CHARM & ServiceNow tools
• Driving risk identification and contingency strategies for environments and releases
• Collaborating closely with Release Management, Test Management, Data Migration, and Product Business partners
• Planning and delivering change readiness checkpoints to ensure on-time PROD movements.
• Facilitating release stand-ups, tracking execution, and ensuring timely delivery of increments
• Providing cockpit-based reporting and clear progress updates to participants
• Building and leading a strong network of change representatives across Agile projects
• Continuously improving change and release processes by implementing standard methodologies and efficiency improvements

Secondary Skills

• Coordinate with FME ITS & Business teams to identify release-wise requirement
• Segregate existing & new requirement to decide validation scope of the release in collaboration with validation team.
• Manage testing & cutover activities as required by the program.

Qualifications

1) Required training and education:

• ISTQB Foundation, Agile or any other Advanced Level certification
• SAP SOLMAN Certifications preferred

2) Required professional experience (in years):

• 8+ years of experience in software change and release management, with 5+ years of experience in SAP implementation / upgrade / support related change & release management
• Strong hands-on experience in SAP SOLMAN CHARM & transport management, Atlassian Jira, ServiceNow, Tricentis test & Vera is a must.
• Have experience in Pharma industry – GXP/ CSV processes & regulated / validated release methodologies
• Shown expertise in planning, scheduling, and coordinating software releases in sophisticated environments
• Shown knowledge of SDLC, Agile methodologies, and ITIL processes
• Validated ability to balance multiple initiatives simultaneously in a fast-paced, multifaceted environment
• Good experience working with offshore and global teams
• Excellent partner management, communication, and partnership skills
• Strong analytical, problem-solving, and interpersonal abilities
• Certifications in Agile Release Trains, ITIL, PMP, or similar are helpful
• Proficiency with SAP Signavio for business process modelling is preferred
• A continuous learner approach with willingness to adapt to new tools, technologies, and delivery models

IT skills

• SAP SOLMAN
• Tricentis Qtest & Vera
• Jira
• ServieNow