SAP Trainer IV

Primary Duties:

• Develop and deliver SAP training programs tailored to various user groups and business needs.
• Conduct training sessions (classroom, virtual, or blended) for end-users, key users, and administrators.
• Create training materials such as user manuals, e-learning modules, quick reference guides, and job aids.
• Collaborate with business process owners and SAP functional consultants to understand system changes and translate them into training needs.
• Evaluate training effectiveness and implement improvements based on feedback and performance assessments.
• Support SAP go-live and post-go-live activities through floor support and one-on-one coaching.
• Maintain and update training documentation in line with SAP system updates and business process changes.
• Provide ongoing support and refresher training as needed.

Education and Experience Requirements:

• Bachelor’s degree in Information Technology, Business Administration, Human Resources, or related field.
• 8 years of experience as an SAP Trainer or in a similar training role.
• In-depth knowledge of at least one SAP module (e.g., SAP FI/CO, MM, SD, PP, HCM, SuccessFactors).
• Excellent communication, presentation, and interpersonal skills.
• Experience with instructional design tools and e-learning platforms is a plus.
• Ability to manage multiple training projects simultaneously and work collaboratively with cross-functional teams.
• Strong problem-solving and analytical skills.

Skills Required:

• SAP certification in relevant modules.
• Experience in change management and user adoption strategies.
• Prior experience with SAP S/4HANA.

Essential Mental and Physical Functions:

• Ability to sit or stand for long periods of time.
• Ability to process, analyze, problem solve, plan and manage projects and deliverables.
• Excellent communication skills.
• Visual, auditory, and computer usage skills.

Work Environment:

• Work is primarily performed in a climate-controlled office environment.
• Travel may be required.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.