Scheduler / Administrative Assistant – Janitorial Services Company

Position Overview

We are seeking a detail-oriented, highly organized Scheduler / Administrative Assistant to support the daily operations of our janitorial services team. This role is responsible for coordinating employee schedules, maintaining communication with clients, handling administrative tasks, and ensuring smooth workflow throughout the company. The ideal candidate thrives in a fast-paced environment, communicates clearly, and can manage multiple priorities with professionalism.

Key Responsibilities

Scheduling & Coordination

• Create, update, and maintain work schedules for janitorial staff across multiple client locations.
• Assign cleaning crews based on availability, skillset, and client needs.
• Monitor last-minute call-outs and coordinate coverage to ensure uninterrupted service.
• Communicate daily schedules, changes, and updates to employees in a timely manner.

Administrative Support

• Help with ordering supplies, managing inventory, and coordinating deliveries.
• File, organize, and update company documents and service logs.
• Additional tasks may be added.

Client Communication & Support

• Provide excellent customer service by responding to client requests and ensuring service needs are met.
• Schedule quality-control inspections and follow up on service feedback.
• Document client concerns and coordinate with supervisors or crews to resolve issues quickly.

Operational Support

• Assist management with preparing reports, tracking KPIs, and monitoring staffing needs.
• Help coordinate special projects, deep cleans, and last-minute service additions.
• Ensure all information related to shifts, locations, and expectations is communicated clearly and accurately.

Qualifications

• Previous scheduling or administrative experience preferred (janitorial or service industry experience is a plus).
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment with shifting priorities.
• Proficiency with scheduling software, spreadsheets, and basic office programs.
• Reliable, self-motivated, and able to work with minimal supervision.

Preferred Skills

• Experience working with remote or mobile teams.
• Bilingual (English/Spanish) is a strong advantage.
• Problem-solving mindset with the ability to stay calm under pressure.

Physical & Work Environment Requirements

• Ability to sit for extended periods while working on a computer.

Why Join Our Team?

• Stable, long-term employment with opportunities for growth.
• Supportive team environment.
• Meaningful work helping ensure safe, clean spaces for clients.

Type of Job and Pay

• Full-time. Monday- Friday 8 AM - 4:30 PM (in-person)

• Pay $19-$20/hour DOE