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Scheduler & Medical Records Coordinator

About Twin Lakes

Twin Lakes Community is a leader in senior services, offering Independent Living, Assisted Living, Memory Care, and Skilled Nursing on one campus. We also provide a primary care clinic, on-site therapy, EMT responders, home care, and adult day services. Serving 850 residents and supported by 450 employees, TLC is recognized among the nation’s most successful nonprofit Continuing Care Retirement Communities (CCRC).

Our team delivers person-centered care in a supportive, engaging environment where connection, dignity, and wellness matter. Every role contributes to vibrant living, engaging experiences for residents across campus. TLC offers continuing education, career growth, and flexible scheduling to support work-life balance. Full time employees are eligible for a comprehensive benefits package. Be a part of something meaningful - join our team.

POSITION SUMMARY

Primary responsibilities are performing detailed review of medical records, identifies and adds pertinent diagnoses and procedures codes at admission and throughout long term stay, assists with collecting information to file insurance and abstracts/verifies resident information into computer database. Primary scheduler responsibilities are coordinating day to day scheduling verifying schedules are set for each shift within facility.

Medical Scheduler Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsible for coordinating day to day schedule for both Nurses and CNA’s, and verifies that schedules are set for each shift within facility.

Must be creative with completing the schedule and filling in all open shifts

Maintains pertinent information regarding availability and current contact information.

Documents call outs and updates the staffing sheets with revisions as necessary

Coordinates, reports and posts schedules of hourly staff.

Maintains appropriate staffing ratios and monthly nursing schedules

Response to requests for Paid Annual Leave

Communicates with Shift Supervisor, DON and Administrator regarding schedule changes needed for training and in-services

Notifies appropriate personnel of call-ins and assists with securing coverage.

Maintains accurate attendance records and notifies management of attendance-related issues.

Accurately enters and maintains data relative to scheduling using company software programs.

May be required to perform other duties in keeping with the nature of this position which will not significantly alter the job requirements

Medical Records Coder Essential Duties and Responsibilities

Review medical record documentation and accurately assign codes for the primary/secondary diagnoses and procedures using ICD-10-CM, ICD-10-PCS with knowledge of reimbursement reporting requirements.

Knowledge of PDPM (Patient Driven Payment Model) for Medicare Part A Skilled Nursing Facility Payment System that began in October 2019. Ability to establish strategies for transitioning from RUG-IV to PDPM.

Maintain a thorough understanding of anatomy and physiology, medical terminology, pharmacology, disease processes and surgical techniques through participation in continuing education programs to effectively apply ICD-10-CM coding.

Collect information to fulfill insurance requests for resident payment throughout stay.

Uses Point Click Care, MS Office and other appropriate software to compile and validate medical information.

Education and/or Experience

Two (2) or more years of coding experience highly preferred.

Certificates/Licenses Required

Prefer one of the following active/current certifications:

Registered Health Information Administrator (RHIA)
Registered Health Information Technician (RHIT) with Certified Coding Specialist (CCS)
American Health Information Management Association Certification (AHIMA) with Certified Coding Specialist (CCS)

Twin Lakes Community is an Equal Opportunity Employer committed to administering all employment activities without discrimination and to considering qualified applicants without regard to race, color, religion (including pregnancy and related conditions), sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran or military status, political affiliation, or any other status protected by applicable federal, state, or local law; we provide reasonable accommodations for religious practices and for individuals with disabilities and foster a collaborative, inclusive environment where diverse perspectives are respected and all individuals feel secure, welcome, and heard.

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