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Scrum Master

Dubai, United Arab Emirates

Job Description:
About Merkle
Merkle, part of the dentsu network, powers the experience economy by combining data, technology, and creativity to deliver customer experiences that set brands apart. For over 35 years, Merkle has partnered with global brands to build loyalty, drive growth, and create meaningful connections. Recognized by leading analyst firms as a global leader in digital transformation, commerce, experience design, and data management, Merkle brings together over 16,000 employees across 30+ countries.

At Merkle, you’ll join a collaborative culture where innovation and problem-solving thrive, giving you the opportunity to shape the future of customer experience while growing your skills and career.
Responsibilities
  • Facilitate daily stand-ups, sprint planning, sprint reviews, retrospectives, and backlog refinement sessions
  • Coach and mentor the agile team in Scrum practices, values, and principles
  • Ensure transparency in the team's processes and progress through effective communication and collaboration
  • Remove impediments and obstacles for the team, proactively addressing any issues that could hinder progress
  • Support the Product Owner in managing and prioritizing the product backlog
  • Promote continuous improvement within the team, encouraging regular retrospection and learning
  • Actively track and communicate agile metrics, team velocity, and progress towards goals
  • Foster effective collaboration and communication between the agile team and external stakeholders

Requirements
  • Strong understanding and practical experience of Agile and Scrum methodologies
  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent agile certification preferred
  • Excellent facilitation, coaching, and mentoring skills
  • Ability to manage conflicts, mediate effectively, and promote team cohesion
  • Outstanding communication, interpersonal, and problem-solving skills
  • Proactive approach to obstacle removal, ensuring team efficiency and productivity
  • Experience working with agile project management tools (e.g., Jira, Azure DevOps)
  • Fluent in English; additional languages advantageous
#LI
Location:
Dubai
Brand:
Dentsu
Time Type:
Full time
Contract Type:
Permanent

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