Scrum Master / Technical Project Manager

Scrum Master / Technical Project Manager
Location: Remote, India. Timings: 3:30pm – 12:00am IST.
12-Month Contract | $2,298.62/month USD

Our client, a leading SaaS company headquartered in the San Francisco Bay Area, is seeking a Scrum Master / Technical Project Manager, to help guide key initiatives within our client's engineering and networking teams. The ideal candidate will have a solid background in both Scrum and project management, with experience in technical projects—particularly those involving Microsoft, Okta, and other SaaS products and endpoints.
In this role, you will be a key player in driving projects forward, supporting team members, and ensuring the successful delivery of technical solutions in a fast‑paced environment.

Your Impact

• Manage the planning, execution, and delivery of technical projects, ensuring they are on time and within scope.
• Serve as the Scrum Master for engineering teams, facilitating Scrum ceremonies including sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
• Promote and coach teams on Agile best practices to drive continuous improvement.
• Collaborate with product owners, engineers, and stakeholders to define project scope, goals, and deliverables.
• Help identify and remove impediments, manage risks, and resolve issues to ensure project success.
• Clearly communicate project updates, risks, and outcomes to stakeholders and team members.
• Assist in creating department presentations, dashboards, status updates, and roadmaps.
• Develop and maintain project documentation, including project plans, communication plans, and status reports.
• Assist in submitting requisitions in procurement systems.
• Support and help guide team members, fostering a culture of collaboration and accountability.

Your Experience

• 2+ years of experience in a project management or Scrum Master role within a corporate IT or engineering environment.
• Solid experience with Agile methodologies (Scrum, Kanban); familiarity with the SAFe (Scaled Agile Framework) is a plus.
• Experience in an engineering or IT support role, specifically providing support for Microsoft products and endpoints.
• Hands‑on experience with core Microsoft technologies, including M365, Azure, SharePoint, Exchange Online, and Intune.
• Ability to manage multiple projects simultaneously with a results‑driven orientation.
• Strong communication, problem‑solving, and interpersonal skills.
• Experience managing ticket queues and collaborating with operations teams to ensure timely remediation of issues.
• BA or BS degree in Computer Science, Engineering, or an equivalent level of professional experience.

Nice to Haves

• Certifications such as Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or Project Management Professional (PMP).
• Experience with large‑scale IT migration or infrastructure deployment projects.
• Familiarity with IT Operations Management (ITOM) software.
• A preference for solving problems with automation and code over manual clicks.

• A willingness to learn AI tools to help you in your role.