1188733-manager

2836749-assistant manager

3846211-assistant manager

3846271-assistant manager

3848343-manager

1188733 manager

<div>
 Role Overview: ;Experienced and strategically minded Solutions CoE Manager to lead legal solutioning and project transitions within Legal Support Services practice. The ideal candidate will possess deep expertise in U.S. claims litigation processes, legal operations, client engagement and will play a critical role in pre-sales support, due diligence and capability buildout. ; ;Key Responsibilities: ;Lead the solutioning and transition of legal support engagements from discovery to steady stateParticipate in client due diligence sessions and document &ldquo;as-is&rdquo; and &ldquo;to-be&rdquo; workflowsDesign and deliver pre-process and process-specific training for new engagementsWork directly with client stakeholders (law firms or insurance carriers) to capture requirements and customize solutionsBuild and maintain reusable solution assets (SOPs, training decks, playbooks)Collaborate with delivery teams to ensure seamless knowledge transfer and ramp-upStay up to date on U.S. claims litigation lifecycle, including subpoena processes, record retrieval, and paralegal workflowsPartner with the platform team on features for internal LSS platform and integration with other (internal and external) platformsSupport the sales team with pre-sales materials, RFPs, and client presentations ; ;Required Qualifications: ;Bachelor&rsquo;s degree in Law (LL.B or equivalent) from a reputed university10+ years of experience in legal services, preferably in LPOs, U.S. law firms, or insurance legal departmentsDeep understanding of litigation support services, including: ;Legal Admin &amp; Clerical TasksParalegal &amp; Subpoena ProcessingDocument Review &amp; Record RetrievalDiscovery Responses and Legal Drafting ;Strong client-facing communication skillsAbility to lead and manage cross-functional teams during transitionsComfortable working U.S. EST hours
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3977037-Manager

<div>
 Essential Functions: Would be responsible to meet client SLA's i.e., Productivity, Quality and TAT Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them Documented monthly performance review of Agents and Assistant Managers / Lead Assistant Managers Executive quarterly and annual appraisals of Agents and Assistant Managers / Lead Assistant Managers and consequent development processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics-based parameters. Mentor Agents and TL Drive reward and recognition activity on the floor. Get participation and create enthusiasm. Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the processes Review Performance of the KPIs on a near term basis and develop plans for improvement in performance. Act as primary point of contact for client&rsquo;s operations leadership. Lead governance calls, performance reviews, and escalations. Ensure proactive communication around volumes, exceptions, and systemic issues. Participate in client audits, due diligence, and process walk-throughs. Ensure compliance with internal policies and procedures, external regulations and information security standards Drive adherence to standard operating procedures (SOPs) and perform regular quality audits. Mitigate operational risks through robust process documentation and exception management. Play a significant role in long-term planning, including an initiative geared toward operational excellence. Continue to build additional knowledge and understanding of the client&rsquo;s business Responsible for meeting close task deadlines with high accuracy and minimal rework Identify and drive process optimization, automation, and cost-efficiency initiatives. Support transition of new processes and clients including training, SOP creation, and stabilization. Collaborate with QA, training, and transformation teams for long-term improvements. Performance Parameters: Employee Satisfaction, people development and morale Attrition within target levels Improvement in quality and productivity Process performance &ndash; as per KPIs over the month Client Satisfaction Primary Internal Interactions: Client and other stake holders Internal Management Team Internal Support functions Education Requirements / Work Experience / Skill Set: Graduate with 10 +Yrs. Experience, minimum 4-5 years of experience in US Retirement Insurance domain and team management. Excellent people manager, open to direction with positive collaborative work style &amp; commitment to get the job done Must be able to effectively communicate with client through conference calls and e-mails Capability to conduct an appraisal discussion and assess different levels of performance and potential. Capability to communicate with large teams. Process Excellence Methodology Reasonable level of business perspective regarding the internal functioning of BPO/EXL Good networking capability and Client facing skills Excellent communication, stakeholder management, and leadership skills. Experience managing night shift teams and SLA-driven environments. Interpersonal, Analytical and Logical Reasoning Six Sigma Green Belt / Lean Process Improvement (preferred) Value &amp; Behavior: Customer Service Orientation Quality Orientation Attention to detail Leadership traits and behavior
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3883834-Manager

Denave

<div>
 
 We&rsquo;re looking for a
 
 Project Manager
 
 who will be managing teams, and making sure projects run smoothly. The role involves coordinating cross-functional teams, managing timelines, and ensuring deliverables meet business objectives, quality standards, and stakeholder management.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Own projects end-to-end &mdash; from kickoff to delivery &mdash; ensuring they&rsquo;re delivered on time, within scope, and aligned with business goals.
 </li>
 <li>
 Work with cross-functional teams (tech, design, research, content, ops) to bring complex projects to life.
 </li>
 <li>
 Facilitate regular project status meetings and provide clear updates to stakeholders.
 </li>
 <li>
 Collaborate with clients and vendors, managing expectations and making sure everyone&rsquo;s aligned.
 </li>
 <li>
 Use tools like Jira, Excel, PowerPoint, or dashboards to track progress and share updates.
 </li>
 <li>
 Solve roadblocks quickly and efficiently &mdash; using your skills in planning, analysis, and coordination.
 </li>
 <li>
 Manage budgets, timelines, and resources &mdash; making sure your projects run as smoothly as possible.
 </li>
 <li>
 Present performance reports, identify learnings, and improve how future projects are run.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (Master&rsquo;s preferred)
 </li>
 <li>
 3+ years of project management ,Software Development experience in analytics, market research, or tech services.
 </li>
 <li>
 
 Project Manager
 
 with hands-on experience in
 
 Agile, PMP, and Six Sigma methodologies
 
 ,
 
 skilled in driving end-to-end project delivery
 
 and continuous process improvement.
 </li>
 <li>
 Excellent communication, stakeholder management, vendor management and leadership skills.
 </li>
 <li>
 Experience working with vendors, managing deliverables, and navigating complex timelines.
 </li>
 <li>
 Comfortable managing multiple projects at once in a fast-paced setting.
 </li>
 <li>
 Proficiency in project management tools
 </li>
 </ul>
 
 
</div>

Project Manager

<div>
 Job Title: Senior Manager &ndash; Bid Management &amp; Presales (Digital Solutions &amp; AI/GenAI)Location: Gurgaon/NoidaExperience: 10+ YearsEmployment Type: Full-timeRole Overview:We are seeking a dynamic and strategic Senior Manager to lead Bid Management and Presales initiatives for our Digital Solutions business. The ideal candidate will bring deep expertise in managing complex proposals, crafting compelling client solutions, and driving presales engagements, with a strong understanding of emerging technologies including Artificial Intelligence (AI) and Generative AI (GenAI). ;This is a critical role that interfaces across multiple internal and external stakeholders to position differentiated, technology-led solutions in a highly competitive market landscape.Key Responsibilities:Bid Management:Own end-to-end response management for RFPs, RFIs, and proactive proposals across digital solution areas.Collaborate with sales, delivery, legal, pricing, and domain experts to drive high-quality, winning submissions.Create and manage bid plans, ensure timely delivery of proposal components, and drive bid governance processes.Presales &amp; Proposal Development:Design tailored solutions and value propositions aligned with client requirements, industry trends, and digital transformation goals.Lead presales presentations, client workshops, and discussions in collaboration with domain and technical teams.Translate complex technical concepts (especially AI/GenAI) into impactful, business-friendly narratives.AI &amp; GenAI Enablement:Bring working knowledge of AI/ML and Generative AI and their real-world applications across industries.Collaborate with AI/GenAI CoE teams to bring the knowledge of advanced capabilities into solutioning and proposals.Stay current on trends, tools, use cases, and competitor offerings in the AI/GenAI space.Leadership &amp; Collaboration:Mentor and guide junior team members within the presales and bid management function.Work closely with sales leadership and business units to drive pipeline conversion and influence deal strategy.Support marketing and analyst interactions with capability decks, case studies, and insights.Education: Bachelor&rsquo;s degree in Engineering / Technology / Business; MBA preferred.Experience: Minimum 10 years of experience in presales, bid management, and proposal development within IT/digital services.Strong knowledge and understanding on pricing and commercialStrong understanding of digital technologies, especially AI/GenAI, automation, cloud, data, analytics.Proven experience in managing high-value, complex bids and building strategic proposals for global clients.Excellent communication, storytelling, and stakeholder management skills.Demonstrated ability to work in a fast-paced, matrixed environment and lead multiple proposals simultaneously.Exposure to industry domains such as BFSI, Healthcare, Insurance, or Retail.Experience working with platforms like Salesforce, Microsoft Azure AI, Appian, Nvidia, AWS, Microsoft, Google Cloud, or OpenAI.
</div>

Senior Manager

XpertDox

<div>
 
 
 About the Role
 
 
 
 We are seeking a proactive and detail-oriented
 
 HR Manager
 
 to oversee and streamline our recruitment and HR operations. This role is ideal for someone who thrives in a dynamic environment, takes ownership of end-to-end hiring processes, and ensures a seamless experience for both candidates and new employees. You will work closely with leadership.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Post job ads and manage candidate applications across platforms.
 </li>
 <li>
 Communicate with candidates and coordinate interviews.
 </li>
 <li>
 Assist in onboarding and orientation for new hires.
 </li>
 <li>
 Maintain accurate HR records and documentation.
 </li>
 <li>
 Provide general administrative support to the HR team.
 </li>
 </ul>
 
 
 
 
 
 What we are looking for:
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 5+ years of experience in HR, recruitment, or a similar role.
 </li>
 <li>
 Strong organisational, interpersonal, and communication skills.
 </li>
 <li>
 Ability to meet deadlines and work independently.
 </li>
 </ul>
 
 
 
 
 
 Salary
 
 
 
 
 12 LPA - 18 LPA
 
 
</div>

HR manager

YES BANK

<div>
 
 Market Assessment and Business Development
 
 
 
 <ul>
 <li>
 Conducts market research to understand consumers, competition and current market conditions to help identify new business opportunities.
 </li>
 <li>
 Participates as and when required in meetings with key customers, promoters, prospective customers to understand customer needs and use that information to propose possible solutions.
 </li>
 <li>
 Works towards maintaining and enhancing relationships with key customer accounts and prospective customers to ensure business continuity and growth.
 </li>
 <li>
 Leverages opportunities to manage complex relationships independently, under the overall supervision of Senior Relationship Managers/Team Leaders.
 
 
 </li>
 </ul>
 
 Revenue Generation
 
 
 
 <ul>
 <li>
 Identifies new sales opportunities and leveraging a knowledge sector driven relationship approach to enhance sales and revenue generation through new and existing customers for achievement of established targets and objectives.
 </li>
 <li>
 Targets product/ industry specific business opportunities leading to achievement of the budget and ensures seamless coordination between customer &amp; relationship manager.
 
 
 </li>
 </ul>
 
 Portfolio Management and Deal Structuring
 
 
 
 <ul>
 <li>
 Works independently and under the supervision of Senior Relationship Managers/Team leaders in structuring and restructuring of deals to ensure they effectively address the clients&rsquo; financial requirement.
 </li>
 <li>
 Conducts research and collates necessary data for preparing credit proposals in line with customer requirements.
 </li>
 <li>
 Coordinates with CAD and other relevant stakeholders to ensure proposals/ approvals are approved and followed up in an efficient and timely manner.
 
 
 </li>
 </ul>
 
 Credit Appraisal
 
 
 
 <ul>
 <li>
 Credit Assessment and CAM preparation through detailed analysis
 </li>
 <li>
 Works in close coordination with key stakeholders from Risk Management to ensure adherence to established credit guidelines.
 </li>
 </ul>
</div>

Relationship Manager

<div>
 Conduct periodic internal reviews/ audits to proactivity flag the issues at functional level. Finalisation of review findings with user function and report closure. Coordinate internally with stakeholders for all internal review findings and drive action plan. Participate and collaborate during internal/external audits for smooth closure. Proactively identify issues and reports the same as Self-Identified Audit Issues (SIAI) to management Provide reports on a regular basis, and as directed or requested, to keep senior management informed of the operation and progress of compliance efforts Internal policy/ process compliance Monitoring.
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1188733-Manager

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