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customer support assistant Jobs in Faisalabad

customer support assistant

executive assistant

account assistant

Bryxo Limited

Position: Accounts Assistant Location: Faisalabad Experience: 1&ndash;3 Years Type: Full-Time Salary: Market Competitive Division: Verity FinancialAbout UsAt Verity Partners, we build smarter systems for safer growth. Operating across the UK, UAE, USA, and Pakistan, we integrate Accounting, Legal, Technology, Operations, and Growth into one seamless professional services platform.We believe people thrive when empowered with the right systems, knowledge, and resources. That&rsquo;s why we combine human expertise with AI-driven tools &mdash; enabling our teams to work faster, smarter, and with greater precision.Our culture is structured yet agile. Every team member is encouraged to take ownership, collaborate across functions, and continuously learn. We value those who are proactive, detail-oriented, and committed to delivering results that matter.Joining Verity means becoming part of a company where operational excellence, innovation, and integrity drive everything we do.Position OverviewVerity Partners is looking for a Accounts Assistant to support our UK accounting operations. You will be involved in bookkeeping, VAT returns, management accounts, and year-end finalization for UK-based small businesses.This role is best suited for individuals who are part-qualified accountants, highly organised, and familiar with UK accounting and tax frameworks. It&rsquo;s a great opportunity for candidates looking to gain international exposure while working in a supportive and fast-paced remote environment.Key Responsibilities<ul><li>Perform bookkeeping for UK-based clients</li><li>Prepare and submit VAT returns and management accounts</li><li>Assist in preparing and finalising year-end accounts for UK small businesses</li><li>Support preparation and filing of Self-Assessment Tax Returns</li><li>Maintain accurate client records and ensure timely reporting</li><li>Work collaboratively with UK-based accountants and senior managers</li><li>Handle ad hoc financial tasks and queries as needed</li></ul>Candidate Requirements<ul><li>Part-qualified accountant (e.g. ACCA/ACA &ndash; passed at least 8&ndash;9 exams)</li><li>1&ndash;3 years of relevant accounting experience</li><li>Knowledge of:</li><li>UK corporation tax, income tax, and VAT</li><li>UK statutory requirements and limited company financial statements</li><li>Microsoft Excel and accounting software (e.g. Xero, QuickBooks, Sage)</li><li>Ability to work to strict deadlines and manage multiple assignments</li><li>Comfortable working independently in a remote environment</li></ul>Personal Attributes<ul><li>Excellent command of English (both written and verbal)</li><li>A proactive, &quot;can-do&quot; attitude</li><li>Positive, motivated, and detail-oriented</li><li>Strong communication and organisational skills</li><li>Performs well under pressure and is adaptable</li><li>Resilient, confident, and self-assured</li><li>Willing to take on new challenges and responsibilities</li></ul>Why Join Us<ul><li>Work with a UK-focused accounting team and gain international experience</li><li>Access to Verity Academy, ongoing training, and internal learning modules</li><li>Be part of a company that values AI integration, process improvement, and innovation</li><li>Flexible remote working environment with performance-based growth opportunities</li><li>Clear progression pathways within the accounting and tax functions</li></ul>How to ApplySend your CV to careers@verity.partners with the subject line: &quot;Accounts Assistant&quot;Job Type: Full-timeWork Location: In person

Account Assistant

IT Empire Private Limited

Job Title: Customer Support AssistantLocation: Peoples colony 2, Faisalabad Job Type: Full-TimeJob Summary:We are looking for a Customer Support Assistant to provide excellent service and support to our customers. The ideal candidate will handle inquiries, resolve issues, and ensure customer satisfaction by delivering prompt, professional, and friendly assistance across various communication channels.Key Responsibilities:<ul><li>Respond to customer queries via phone calls, emails, live chat, or social media.</li><li>Provide accurate information about products, services, and company policies.</li><li>Assist customers in placing orders, processing payments, or resolving account-related issues.</li><li>Handle complaints with professionalism and escalate complex cases to the relevant department.</li><li>Maintain detailed records of customer interactions, feedback, and actions taken.</li><li>Follow up with customers to ensure their issues are resolved and they are satisfied with the service.</li><li>Collaborate with internal teams to address recurring concerns and improve customer experience.</li><li>Meet or exceed daily/weekly performance targets for response time, resolution rate, and customer satisfaction.</li></ul>Requirements:<ul><li>High school diploma or equivalent; Bachelor&rsquo;s degree in Business, Communication, or related field preferred.</li><li>Previous experience in customer service, call center, or client support roles is a plus.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and active listening abilities.</li><li>Ability to remain calm and professional under pressure.</li><li>Proficiency in using CRM software, Microsoft Office, and email/chat tools.</li><li>Flexible to work in rotational shifts, weekends, or holidays if required.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Faisalabad Peoples Colony No.2: Reliably commute or planning to relocate before starting work (Required)</li></ul>Location:<ul><li>Faisalabad Peoples Colony No.2 (Required)</li></ul>Work Location: In person

Customer Support Assistant

TalentPop App

<div>
 Join TalentPop App as an Amazon E-Commerce Operations Assistant (Remote)
 
 
 Are you an e-commerce expert who knows the ins and outs of
 
 Amazon Seller Central
 
 ? TalentPop App is seeking a highly organized and results-driven individual to take ownership of our Amazon marketplace operations. From maintaining stellar product listings to analyzing performance data and managing inventory, you will be a critical part of our success on one of the world's largest e-commerce platforms.
 
 
 
 What You'll Do
 
 
 
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 <li>
 Manage and optimize all Amazon product listings (titles, bullet points, A+ content) for maximum discoverability and conversion.
 </li>
 <li>
 Monitor key performance indicators (KPIs) like Best Seller Rank (BSR), impressions, and conversion rates, providing weekly performance reports.
 </li>
 <li>
 Proactively manage and reconcile FBA (Fulfillment by Amazon) and FBM (Fulfillment by Merchant) inventory levels to prevent stockouts or overstocking.
 </li>
 <li>
 Handle case submissions to Amazon Seller Support for issue resolution, policy clarification, and account health maintenance.
 </li>
 <li>
 Conduct competitor analysis and keyword research to identify new product opportunities and enhance existing listing visibility.
 </li>
 <li>
 Monitor and manage customer feedback, product reviews, and Amazon Brand Health metrics.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of hands-on experience working directly with Amazon Seller Central.
 </li>
 <li>
 In-depth knowledge of Amazon policies, algorithms, and listing optimization best practices.
 </li>
 <li>
 Familiarity with Amazon tools (e.g., Helium 10, Jungle Scout, or similar research tools) is a plus.
 </li>
 <li>
 Highly analytical and detail-oriented, with a proven ability to manage complex data and inventory systems.
 </li>
 <li>
 Exceptional written communication skills for creating compelling listing copy and professional seller support correspondence.
 </li>
 <li>
 A proactive mindset and ability to work independently in a fast-paced, goal-oriented environment.
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 Reliable internet connection with a minimum of 15 Mbps for both upload and download speed.
 </li>
 <li>
 Personal PC or laptop with a minimum i5 processor.
 
 
 </li>
 </ul>
 
 Perks Of Working With TalentPop App
 
 
 
 <ul>
 <li>
 Fully remote work setup with flexible collaboration.
 </li>
 <li>
 Paid time off to rest, recharge, and stay balanced.
 </li>
 <li>
 Health and dental coverage to keep you feeling your best.
 </li>
 <li>
 Recognition programs and growth opportunities within the team.
 </li>
 <li>
 Exciting holiday incentives and other team rewards.
 
 
 </li>
 </ul>
 Important: Application Instructions
 
 
 To be considered for this position, please make sure to include the following application code in your submission:
 
 AVA25
 
 . This code helps us quickly identify applicants for the Amazon E-Commerce Operations Assistant role. Applications submitted without this code may experience delays in processing. Be sure to highlight it clearly when you apply so our recruitment team knows you&rsquo;ve carefully read the job posting.
 
 
 
 This is your chance to grow your Amazon expertise while contributing to a collaborative and forward-thinking remote team at TalentPop App.
 
 
 
 
 Sound like a fit? We&rsquo;d love to get to know you&mdash;apply now and bring your expertise to our team!
 
</div>

Amazon VA

<div>
 
 Executive Assistant &ndash; Remote, Full-Time Opportunity
 
 
 
 
 Be the strategic right hand that keeps leaders moving forward.
 
 
 
 We&rsquo;re a fast-growing E-Commerce enablement company on a mission to help brands scale through world-class talent &mdash; and we&rsquo;re launching one of our most exciting roles of 2025:
 
 Executive Assistant (EA)
 
 .
 
 
 As an EA, you&rsquo;ll be the strategic right hand to founders, department leads, and executives &mdash; keeping them organized, focused, and moving fast. You&rsquo;ll manage calendars, inboxes, travel, meetings, and special projects while anticipating needs before they arise. Your work will have a direct impact on our clients&rsquo; ability to lead effectively and scale their businesses.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Manage calendars, emails, travel, and logistics with precision
 </li>
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 Support high-stakes decision-making through research and preparation
 </li>
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 Coordinate projects end-to-end with a proactive, solutions-first mindset
 </li>
 <li>
 Act as a trusted liaison between clients and stakeholders
 </li>
 <li>
 Maintain professionalism, confidentiality, and exceptional communication
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For:
 
 
 
 <ul>
 <li>
 More than 6 months of administrative or executive assistant experience (preferably supporting high-level executives or clients)
 </li>
 <li>
 Clear, confident, and discreet communicator (verbal and written)
 </li>
 <li>
 Thrives in fast-paced, high-pressure environments
 </li>
 <li>
 Tech-savvy and quick to learn
 </li>
 <li>
 Available full-time during U.S. business hours (40 hrs/week)
 
 
 </li>
 </ul>
 
 Technical Requirements:
 
 
 
 <ul>
 <li>
 Stable DSL, Cable, or Fiber internet connection (minimum 25 Mbps for both donwload and upload speed)
 </li>
 <li>
 Personal PC or laptop with at least an i5 processor (or equivalent)
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Love Working Here:
 
 
 
 <ul>
 <li>
 100% remote work &mdash; work from anywhere
 </li>
 <li>
 Growth opportunities through performance reviews and skill development
 </li>
 <li>
 Paid time off to support your work-life balance
 </li>
 <li>
 Health and dental insurance (or a health stipend based on location)
 </li>
 <li>
 Access to learning tools and constructive feedback to support your career path
 </li>
 <li>
 A collaborative and supportive work environment where your contributions truly matter
 
 
 </li>
 </ul>
 
 Important:
 
 To be considered for this position, please make sure to include the following application code in your submission:
 
 EA
 
 . This code helps us quickly identify applicants for the Executive Assistant role. Applications submitted without this code may experience delays in processing. Be sure to highlight it clearly when you apply so our recruitment team knows you&rsquo;ve carefully read the job posting.
 
 
 
 Apply now and grow with TalentPop!
 
</div>

Executive Assistant

National Foods Limited

<div>
 
 Job Purpose
 
 
 
 To oversee production operations during the day shift and produce products by meeting quality and productivity parameters by supervising direct reports and organising and monitoring workflows
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Ensure the designated production machines function optimally and deliver expected output by efficiently managing resources required to operate machinery and minimise downtime
 </li>
 <li>
 Collaborate with the Quality Control team to maintain product standards, addressing any production-related issues promptly to ensure product integrity is not compromised
 </li>
 <li>
 Communicate with the maintenance team regarding any machine faults through the Job Service Request system
 </li>
 <li>
 Assist in integration and trial runs of New Product Developments (NPD) into the production line
 </li>
 <li>
 Work with the Assistant Manager Operations to implement lean manufacturing principles and continuous improvement strategies, identifying any inefficiencies in the production process and making recommendations
 </li>
 <li>
 Provide a daily production report against each Purchase Order (PO) to the Assistant Manager Operations
 </li>
 <li>
 Generate and submit reports on General Efficiency (GE) and Overall Equipment Effectiveness (OEE) metrics
 </li>
 <li>
 Document and report material usage and wastage against each PO, ensuring accurate tracking
 </li>
 <li>
 Maintain accurate records of production metrics, incidents, and team performance, providing regular updates to the Assistant Manager Operations, highlighting challenges or achievements
 </li>
 <li>
 Directly oversee the activities of the Packing Supervisor and Process Operator, providing guidance and training to enhance the team&rsquo;s performance
 </li>
 <li>
 Promote and enforce a safety-first culture within the team and address any safety concerns immediately
 </li>
 <li>
 Ensure compliance with Good Manufacturing Practices (GMP), Hazard Analysis and Critical Control Points (HACCP), and Safety standards within the designated area, and maintain relevant documentation
 </li>
 <li>
 Keep abreast with the latest developments in production and supervision methods to ensure NFL&rsquo;s manufacturing processes aligns with industry best practices
 
 
 </li>
 </ul>
 
 Qualification
 
 
 
 Bachelor&rsquo;s degree in relevant discipline with 3-5 years of experience
 
 
 
 Skills Requirement
 
 
 
 Compliance with Safety Standards
 
 
 Risk Identification
 
 
 Emergency Response Planning
 
 
 Process Optimization
 
 
 Lean Manufacturing and Six Sigma
 
 
 Production Management
 
 
 We at National Foods are committed to fostering an inclusive work environment that values and supports diversity. We believe that a diverse workforce drives innovation and creativity. Hence, we encourage and actively seek applicants from diverse backgrounds, religions, and abilities, to contribute to our mission of driving positive change in the world. If you require any additional support, we encourage you to advise us at the time of your application for us to better support your recruitment journey.
</div>

Shift Officer

Gourmet Foods

Position: Assistant Manager StoreKey Responsibilities:Oversee the receipt, storage, and issuance of raw materials used in production.Maintain accurate inventory records and conduct regular stock audits.Coordinate with procurement and production departments to ensure timely availability of materials.Supervise and train store staff to maintain high operational efficiency.Manage stock rotation to minimize wastage and ensure FIFO compliance.Prepare daily, weekly, and monthly reports on stock levels and movements.Requirements:Bachelor&rsquo;s degree in Supply Chain, or related field preferred.Minimum 5-6 years experience in retail or industrial store management, preferably in mechanical store.Proficiency with inventory management software and MS Office.Job Type: Full-timePay: Rs120,000.00 - Rs140,000.00 per monthWork Location: In person

Assistant Manager Store

Assistant Manager Store (Preferred only Beverages Industry)

Explore 11+ Account assistant in Faisalabad this October. Find roles across top companies and apply now to boost your career.