account manager

account program manager Jobs in Cairo Egypt

account program manager

application support specialist Jobs in Cairo Egypt

application support specialist

associate - seller support Jobs in Cairo Egypt

associate - seller support

associate manager - people & organisation Jobs in Cairo Egypt

associate manager - people & organisation

account enablement associate

BlueCloud Technologies Group

<div>
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Study and understand existing services and products current features and powerfully present
 
 
 </li>
 </ul>
 how it achieves client's business needs and success.
 
 
 <ul>
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 Expand, develop, and maintain BCT client's database in different industries by all the possible
 
 
 </li>
 </ul>
 techniques.
 
 
 <ul>
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 Ensure existing and potential client's satisfaction and building rapport for future opportunities
 
 
 </li>
 </ul>
 by providing support, information, and recommending solutions.
 
 
 <ul>
 <li>
 Achieve sales target ensuring deal closure
 </li>
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 Prepares relevant reports by collecting, analyzing, summarizing, and evaluating data for better
 
 
 </li>
 </ul>
 identification of business opportunities.
 
 
 <ul>
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 Identify new business opportunities, build, and maintain strong relationships with clients, and
 
 
 </li>
 </ul>
 ensure the successful promotion of the company's services and products
 
 
 <ul>
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 Work closely with senior management and cross-functional teams to ensure alignment
 
 
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 </ul>
 between products and services offerings and client needs.
 
 
 <ul>
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 Ensure a high level of customer satisfaction by working closely with support teams to address
 
 
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 </ul>
 any post-sales issues or concerns.
 
 
 <ul>
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 Ensure adherence to all security policies and procedures, maintaining confidentiality, integrity,
 
 
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 </ul>
 and compliance in every aspect of the role.
 
 
 
 Requirements
 
 
 
 
 SKILLS, ABILITIES AND TRAINING REQUIRED:
 
 
 
 <ul>
 <li>
 Bachelor of Business Administration, computer science or any relevant field
 </li>
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 Effective Negotiations
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 Organizational Awareness
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 Customer focus
 
 
 </li>
 </ul>
 
 EXPERIENCE LEVEL:
 
 
 
 <ul>
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 At least 1 year of experience in relevant function
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 Experiences in IT companies is a must
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 </ul>
</div>

Account Enablement Associate

Project Support Associate

PepsiCo

<div>
 
 Overview
 
 
 
 The role holder will support the UK local maintenance teams to improve the skills and competencies of the technical personnel of our manufacturing plants by supporting local teams to assess and identify gaps on skills of our maintenance technicians and support them in developing and maintaining the capability enablement materials (SOPs, training courses etc) through standard Document Management Systems.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Development/editing of Plant Maintenance SOPs and OPLs to support capability enablement of operators and technicians
 </li>
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 Support VSU process by collecting training material/manuals and ensure all documentation is in place
 </li>
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 Govern database of relative documentation and share knowledge and material across all plants
 </li>
 <li>
 Support development and upgrades of online web training content
 </li>
 <li>
 Support local teams to develop masterplans for training development and monitor/report compliance
 </li>
 <li>
 own governance of training needs assessment / skills matrix / gap analysis and link into the system (Benchmax)
 </li>
 <li>
 Governing the SAP document management system (DMS) and sharing back to business (document version control)
 </li>
 <li>
 Refresh existing training materials and SOPs as requested by the local maintenance LT
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 2-3 years experience in Engineering/Technical function with Technical Writing skills of training materials.
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 Proficiency in English (written and spoken)
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 Technical skills demonstrated by a suitable bachelors degree (ie Science/Technological/Engineering)
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 Demonstrated ability to interact with data, SAP, Power Apps and BI, or other dashboards and systems working
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 Excel &amp; Office package advanced knowledge mandatory
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 </ul>
</div>

Maintenance Engineer Associate Analyst

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 JOB TITLE
 
 
 
 Associate - Seller Support | MAF Retail | Retail Corporate Egypt
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 Associate - Seller Support is responsible for providing comprehensive assistance and support to sellers operating on the marketplace platform. The primary objective is to ensure a seamless and efficient selling experience for sellers by addressing their inquiries, resolving issues, and providing guidance on platform policies and procedures.
 
 
 
 
 
 
 ROLE PROFILE
 
 
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 Provide timely and comprehensive assistance to sellers via various communication channels (e.g., email, phone, chat) regarding account setup, product listing, order management, payment issues, and general inquiries.
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 Issue Resolution; investigate and resolve seller concerns, complaints, and disputes effectively and efficiently, ensuring a positive resolution and satisfactory outcome for both the seller and the customer.
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 Platform Guidance: Educate sellers on platform policies, procedures, and best practices to ensure compliance and optimize their selling experience, including guidelines for product listings, pricing strategies, and promotional campaigns.
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 Collaborate closely with other teams, such as Account managers, Operations, and Customer Service, to align seller experience updates with overall business objectives.
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 Participate in cross-functional projects and initiatives to support the growth and success of the marketplace platform.
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 Ensure compliance with all marketplace policies, guidelines, and regulatory requirements.
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 Stay informed about changes in marketplace policies and communicate updates to relevant stakeholders.
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 Execute the set project SOP and put forward enhancements to simplify and reduce overhead on the process.
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 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engendering, marketing, Information technology, Computer science, Business administration)
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 3 years + working experience, in Seller support, Customer support, Operations or seller experience.
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 Preferably 2+ years in the retail/e-Commerce business or closely related industry.
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 Capability to multitask and handle multiple seller inquiries simultaneously while maintaining attention to detail and accuracy in responses.
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 Exemplary performance record, particularly with regard to SLA, quality &amp; productivity.
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 Basic understanding of data analysis tools or reporting software to generate performance reports, analyze seller metrics, and identify trends or patterns in seller behavior and performance.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
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 </ul>
 
 
</div>

Associate - Seller Support

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 Join dubizzle as a Sales Account Associate and jumpstart your career! As a recent graduate from a top tier university, you'll closely with experienced sales leaders and identify new business opportunities, nurture customer relationships, and drive sales growth. Gain hands-on experience, hit targets, and be part of dubizzle's exciting journey!"
 
 
 
 In this role, you will:
 
 
 
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 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
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 Achieve monthly (Targets renewal and acquisition with consistency)
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 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
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 Increase our market share by selling our products to new customers
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 Manage and arrange meetings with clients for acquisition, renewals, upgrade
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 Increase our client satisfaction by performing account management services with them
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 Regularly update reporting dashboard to reflect all sales activities
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 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
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 Collect market insights and keep up to date with laws and local development news
 
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, sales, business, or a related field.
 </li>
 <li>
 Strong written and spoken English communication skills.
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 Eager to learn, highly motivated, and committed to achieving targets.
 </li>
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 Comfortable making calls and reaching out to potential clients (training will be provided).
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 Basic understanding of the real estate market in Egypt is a plus, but not mandatory.
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 Interest in tech, e-commerce, and digital platforms (e.g., Facebook, marketplace tools, PropTech).
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 Strong interpersonal, negotiation, time management, and presentation skills.
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 Curious and proactive in generating leads and building relationships.
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 Positive, flexible, presentable, and a team player.
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 Growth-oriented mindset with a "plug-and-play" attitude &mdash; ready to learn and take on new challenges
 
 
 
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 Benefits
 
 
 
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 A fast paced, high performing team
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 Comprehensive Health Insurance
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 Life Insurance
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 Rewards &amp; Recognitions
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 Learning &amp; Development opportunities
 
 
 
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 #Egyptdubizzle
</div>

Sales Account Associate - Property

PwC Middle East

<div>
 
 Line of Service
 
 
 
 Advisory
 
 
 
 Industry/Sector
 
 
 
 Technology
 
 
 
 Specialism
 
 
 
 Advisory - Other
 
 
 
 Management Level
 
 
 
 Senior Associate
 
 
 
 Job Description &amp; Summary
 
 
 
 At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.
 
 
 In change management and communications at PwC, you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies, assess change readiness, and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement, training, and cultural transformation to drive organisational adoption and minimise resistance.
 
 
 
 About PwC:
 
 At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team.
 
 
 
 About The Role
 
 
 
 We are seeking a highly motivated and experienced Change Manager to join our team and lead the organizational change management (OCM) workstream for large-scale ERP projects, digital transformation or Target operating models. The Change Manager will play a crucial role in developing and implementing robust change management, communication and training strategies, fostering user adoption, and proactively mitigating resistance across all organizational levels. The Change Manager will also coach and mentor junior team members in the organizational change management (OCM) workstream
 
 
 
 Responsibilities
 
 
 
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 Change Management Strategy: Develop, implement, and continuously refine a structured change management strategy tailored to the ERP implementation, digital transformation or TOM structure, ensuring alignment with business goals and project timelines.
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 <li>
 Stakeholder Engagement &amp; Leadership: Identify key stakeholders and develop engagement strategies to build trust, secure buy-in, and maintain transparent communication.
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 Change Impact Assessment: Conduct in-depth change impact and change readiness assessments, evaluate results, identify risks, and develop risk mitigation strategies
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 <li>
 Communication Strategy: Design, implement, and manage communication strategy and plan aligned with the program's overall objectives .
 </li>
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 Communication Design and Execution : Craft and rollout compelling content using various channels, including email, presentations, user guides, and online resources.
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 Training &amp; Enablement: Collaborate with system implementation teams to design and deliver training programs, ensuring employees are equipped with the necessary skills and knowledge to utilize the new ERP system effectively
 </li>
 <li>
 Change adoption : Define, track, and report on success metrics to evaluate the effectiveness of change management efforts, gathering feedback for continuous improvement.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 
 Required Skills and Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Change Management, Business Administration, Organizational Development, Human Resources, or a related field. A Master&rsquo;s degree is a plus
 </li>
 <li>
 8+ years of experience with 4+ years in Change management, with a strong track record in leading change management plan implementations.
 </li>
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 Prior experience as a change or communication manager or in a similar communication-focused role
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 Techno-functional experience in the successful delivery of cloud-based ERP implementation (SAP S4 HANA, SAP SuccessFactors, Oracle Fusion etc.) or digital transformation programs is a plus
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Proven ability to develop and deliver compelling presentations.
 </li>
 <li>
 Excellent written and verbal communication skills with the ability to tailor messages to diverse audiences.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
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 Experience managing and prioritizing multiple tasks simultaneously.
 </li>
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 Ability to navigate resistance, foster positive relationships, and maintain resilience in a dynamic and evolving environment.
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 Experience in managing change initiatives within Agile, Waterfall, or hybrid project environments
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 Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) and G-Suite (Sheets, Docs and Slides)
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 Familiarity with collaboration tools (e.g., Google Chat, Microsoft Teams) and digital tools and platforms for change management, communication, and training
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 Professional attributes:
 </li>
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 Highly organized and detail-oriented .
 </li>
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 Strong leadership and interpersonal skills.
 </li>
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 Adaptable and able to work effectively in a fast-paced, evolving environment.
 </li>
 <li>
 A passion for clear and effective communication.
 
 
 </li>
 </ul>
 
 Desired Qualifications
 
 
 
 <ul>
 <li>
 PMP Certification: Project Management Professional (or equivalent) are an advantage.
 </li>
 <li>
 Expertise or certifications in change management principles and methods (e.g., PROSCI, ADKAR, APMG Change Management Practitioner, CCMP ) are preferred.
 </li>
 <li>
 SAP Activate and Oracle True Cloud Method is a plus.
 
 
 </li>
 </ul>
 
 Education
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required:Degrees/Field of Study preferred:
 
 
 
 Certifications
 
 
 (if blank, certifications not specified)
 
 
 
 
 Required Skills
 
 
 
 
 Optional Skills
 
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Change Impact Analysis, Change Management, Communication, Communications Management, Communications Planning, Communications Strategy, Corporate Communications, Creativity, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Human Capital Initiatives, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Issue Management, Learning Agility, Optimism, Organizational Behavior {+ 13 more}
 
 
 
 Desired Languages
 
 
 (If blank, desired languages not specified)
 
 
 
 
 Travel Requirements
 
 
 
 Not Specified
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 No
 
 
 
 Government Clearance Required?
 
 
 
 No
 
 
 
 Job Posting End Date
 
</div>

ETIC, Change Manager - Senior Associate

LSEG

<div>
 The LSEG is rapidly growing its footprint in Cairo to maintain deep customer relationships to drive revenue retention and growth.
 
 
 We are looking for a Sales Desk Associate to handle in administrative support to the account management team in EMEA &ndash; spanning across various customer segments.
 
 
 
 What You&rsquo;ll Do:
 
 
 
 Ensure all client administrative tasks are fulfilled.
 
 
 Work with customer operations team to help with deal execution and support.
 
 
 Understand key client objectives and supports account planning.
 
 
 Identify additional opportunities for revenue and proactively.
 
 
 Know required information about the industry, domain, and target personas.
 
 
 Collaborate closely with internal stakeholders, e.g., relationship managers, sales teams, legal, and order management to support client scenarios.
 
 
 Own and maintain data hygiene in pipeline for select data fields.
 
 
 Support key relationship owner for a set of low-medium complexity/priority accounts.
 
 
 Have understanding for the overall sales cycle.
 
 
 Support on annual price increase process.
 
 
 Drive customer lifecycle framework and ensures strong renewal execution, minimizing cancellations.
 
 
 Adhere to financial controls and policies, running third-party data responsibly.
 
 
 Demonstrate understanding of CRM workflow and systems: raise, follow through and track requests across the client lifecycle, ensuring clear documentation and prioritization.
 
 
 Resolve inquiries effectively, performing thorough analyses to address root causes
 
 
 Drive data and documentation accuracy across an allocated account portfolio: e.g., locate, verify, and review client contract documentation to ensure completeness and accuracy
 
 
 Handle diverse order types, ensuring accurate system entries and fulfilment in a timely and accurate manner
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 Understanding of the financial services industry.
 
 
 2-4 years of experience in a sales operation, deal desk, customer success, or commercial support role
 
 
 Industry certifications encouraged.
 
 
 Excellent attention to detail and organizational skills.
 
 
 Ability to prioritize and manage multiple tasks in a deadline-driven environment.
 
 
 Problem solving skills: ability to understand, articulate, structure and solve client needs
 
 
 Relationship building skills.
 
 
 Understanding of contract handling, account data management, and business processes.
 
 
 Basic knowledge in using Salesforce and workflow systems.
 
 
 Understanding of computer systems; knowledge on SAP, SalesForce and Siebel is an advantage.
 
 
 
 What We Offer:
 
 
 
 We're proud to offer a working culture that supports growth, balance, and purpose:
 
 
 Hybrid and flexible working arrangements.
 
 
 A welcoming, inclusive culture backed by Employee Networks.
 
 
 A competitive referral bonus program.
 
 
 Access to private healthcare, wellness support, and pension contributions.
 
 
 Professional development opportunities and learning resources.
 
 
 Paid volunteer time to support causes that matter to you.
 
 
 A team that values your input and supports your goals.
 
 
 We believe diversity makes us stronger. If you need reasonable accommodations during the application or interview process, please let us know - we're here to support you!
 
 
 Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
 
 
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

Sales Desk Associate

Explore 186+ Account enablement associate in Cairo Egypt this November. Find roles across top companies and apply now to boost your career.