account executive - chicago Jobs in Chicago

account executive - chicago

sales executive

account executive

Booking.com

<div>
 At Booking.com, we want to empower everyone to experience the world. Through our products, partners, and people is how we do it. There's a whole planet of possibilities out there, and we bring it all together, in one place. Booking.com (USA), Inc, one of the support companies in the United States, is seeking a full time
 <strong>
  Account Executive, Partner Services
 </strong>
 .
 <br/>
 <br/>
 <strong>
  What You'll Be Doing:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will proactively connect with our partners across the region through vibrant phone conversations and our internal communication channels. Your insights and mentorship will be instrumental in crafting their success within the Booking.com ecosystem.
  </li>
  <li>
   Become the trusted point of contact for a dedicated portfolio of accommodation providers. You will be their authority, answering their questions, providing unwavering support, and ensuring they feel valued and empowered every step of the way.
  </li>
  <li>
   You'll champion strong, lasting relationships by engaging in regular performance-focused conversations. Your proactive outreach will ensure our partners consistently offer our customers the best availability and most competitive pricing, crafting an outcome where everybody wins.
  </li>
  <li>
   Immerse yourself in the world of Booking.com's innovative products and services. You'll become a knowledgeable advocate, effortlessly explaining their benefits and demonstrating how our partners can use them to improve their potential.
  </li>
  <li>
   With a drive for opportunity, you'll analyze internal data to identify and prioritize strategies that will elevate our partners' performance and fuel Booking.com's growth within the region.
  </li>
  <li>
   Your ambitious spirit will shine as you identify and connect with exciting new potential partners, expanding our network and bringing even more incredible accommodations to our global audience.
  </li>
  <li>
   You'll tackle critical customer service issues related to your portfolio with agility and efficiency, ensuring swift and satisfactory resolutions for our partners and travelers alike.
  </li>
  <li>
   Play a key role in organizing engaging events like workshops and webinars, empowering our partners with the knowledge and tools they need to thrive in the ever-evolving travel landscape.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Bring:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Always seeking effective strategies and focused on achieving tangible outcomes.
  </li>
  <li>
   Your strong work ethic makes you self-directed and resourceful, taking initiative and finding innovative ways to succeed.
  </li>
  <li>
   Proactive and flexible, readily adapting to changing priorities and comfortable working both independently and collaboratively within a team.
  </li>
  <li>
   Your exceptional interpersonal skills allow you to prioritize your workload optimally and lead your time with precision.
  </li>
  <li>
   You possess strong interpersonal skills, building rapport and fostering positive relationships effortlessly.
  </li>
  <li>
   You have the ability to influence partners over the phone, expertly guiding them to implement valuable suggestions.
  </li>
  <li>
   Your eye for accuracy and analytical abilities enable you to interpret data and recommend partners to make informed decisions.
  </li>
  <li>
   You are required to live within a commutable distance from your assigned office location
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We'll Provide:
  <br/>
  <br/>
 </strong>
 Booking.com&rsquo;s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:
 <br/>
 <br/>
 <ul>
  <li>
   Medical, life, and disability insurance*
  </li>
  <li>
   Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave
  </li>
  <li>
   Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status
  </li>
  <li>
   Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership
  </li>
  <li>
   Collaborative, friendly and diverse culture
  </li>
  <li>
   Referral Program
  </li>
  <li>
   This role doesn&rsquo;t come with relocation assistance
  </li>
  <li>
   This role doesn&rsquo;t come with visa assistance
  </li>
  <li>
   For Chicago this role will have a salary range of: $66,600 - $74,000
  </li>
  <li>
   Additional Annual or Quarterly bonus potential (role dependent)
  </li>
  <li>
   *Please note that while our philosophy is the same in every location, benefits may differ by office/country.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Should you require accommodation to meet the essential functions of this job, please let us know.
 <br/>
 <br/>
 <strong>
  Pre-Employment Screening
  <br/>
  <br/>
 </strong>
 <em>
  If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.
 </em>
</div>


Account Executive - Chicago

Crafty

<div><div><i>Note to Candidates:</i></div><div><i>
We meticulously craft our job descriptions to clearly define the skills necessary for success and the expected performance level of the role, resulting in detailed content. Our goal is to ensure the description accurately reflects the job you will perform. We value your input and look forward to hearing what you think about the format in the interview process.</i></div><div>
This is a hybrid role (three days per week at our HQ in Chicago, IL) and will report directly to the SVP Sales.</div><div></div><div><b><br>
Who We Are:</b></div><div>
Crafty&rsquo;s mission is to help companies craft better workplaces by providing the services and technology to deliver a modern, comprehensive food &amp; beverage program for their employees, no matter where they work. After operating with a vertically integrated supply chain (i.e., directly fulfilling orders from Crafty-operated distribution centers) in Chicago and the Bay Area, our team launched a third party fulfillment model that has rapidly scaled our coverage into over 25 markets globally, in just a year&rsquo;s time.</div><div>
At Crafty, we have a diverse, high-powered team, composed of folks in technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast-paced, and just plain fun; we pride ourselves in having an amazing mix of humans who make up our team!</div><div></div><div><b><br>
The Role</b></div><div>
Crafty is seeking an experienced Sales Executive to drive national sales! Your primary responsibility will be to bring Crafty&rsquo;s offerings into corporate offices with a relationship-based sales approach. You will join our current team to help us meet our forward-looking revenue objectives.</div><div>
We are looking for a Sales Executive who is strategic in nature, smart, results oriented, hugely driven by success, a team player and a self-starter who loves the sales process - particularly in an enterprise environment. At your core, this person displays a strong Crafty cultural fit: customer obsession, a willingness to learn and grow, a desire to embrace challenges, a born team player, and someone who loves to win!</div><div>
This person will focus most on the middle and bottom of funnel activities: uncovering business goals, conducting platform demos, building proposals, coordinating client contract processes, and winning deals! Once our clients are launched, Sales Executives do not manage the ongoing operations of that client account, however, expansion sales is another key responsibility.</div><div>
The individuals in this role must be entrepreneurial, with a strong focus on building a personal brand.</div><div>
Crafty is seeking a Sales Executive who will report directly to our SVP Sales.</div><div></div><div><b><br>
Required Attributes</b></div><ul><li><b>
Proven Sales Expertise:</b> Demonstrated success in B2B sales with a proven track record of meeting and exceeding sales targets through strategic engagement and value-driven solutions.</li><li><b>
Sales System Proficiency:</b> Skilled in leveraging CRM platforms, Excel, G-Suite, and forecasting tools to manage pipelines, track progress, and drive data-informed sales decisions.&quot;</li><li><b>
Customer-Centric Solution Seller: Delivers tailored solutions by overcoming challenges and creating value-driven outcomes that address client needs and foster long-term partnerships.</b></li><li><b>
Detail-Oriented:</b> Effectively manages multiple complex deals simultaneously by maintaining structured processes, ensuring accuracy, and prioritizing critical tasks to close opportunities.</li><li><b>
Purposeful Communicator:</b> Communicates with clarity and intention, delivering value in every interaction, overcoming obstacles, and driving forward sales cycles with a focus on results.</li><li><b>
Inner Drive:</b> Exhibits a relentless drive to succeed, consistently demonstrating resilience and a refusal to accept failure in both professional and personal pursuits.</li><li><b>
Accountable: Takes full ownership of assigned objectives, acting as the CEO of their business by ensuring goals are met with integrity, responsibility, and proactive problem-solving.</b></li><li><b>
Sound Judgment:</b> Refers to the ability to make wise, well-reasoned decisions based on careful consideration of relevant factors and potential consequences.</li></ul><div><b>
Ideal Experience</b></div><ul><li>
4+ years of experience in B2B Sales</li><li>
2+ years of experience in early stage, high growth environment</li></ul><div><i>
Don&rsquo;t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.</i></div><div><b>
Role Goals</b></div><ul><li>
Goal #1: By the end of your first month in seat you will complete the rigorous and detailed training and onboarding, this will ensure you will be ready to lead conversations with pre-qualified prospects by month two.</li><li>
Goal #2: By or before your 3rd month you will begin closing new logos and generating revenue</li><li>
Goal #3: Within your first 12 months you will deliver $2.7M in contracted revenue across more than a dozen wins</li></ul><div><b>
What we offer:</b></div><div>
Our people mean everything to us. When you join Crafty, you&rsquo;re joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.</div><div>
We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!</div><div>
Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.</div><div></div><div><i><br>
Our compensation amount for this role is targeted at $200,000+ per year once ramped and spread across your base salary and commissions. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.</i></div><div><i>
Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.</i></div></div>

Sales Executive

Google

<div><h3 class="jobSectionHeader"><b>Minimum qualifications:</b></h3><ul>
<li>Bachelor's degree or equivalent practical experience.<br>
</li>
<li>10 years of experience promoting cloud computing technologies to organizations across geographies and functions.</li>
<li>Experience with cloud sales or selling to State, Local, and Education customers.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Preferred qualifications:</b></h3><ul>
<li>Experience in SLED sales to the state of Illinois.</li>
<li>Experience cultivating C-level relationships and influencing executives.<br>
</li>
<li>Experience growing an existing customer base and acquiring new customers at scale, to increase spend and accelerate business growth.</li>
<li>Experience working with, and leading, cross-functional teams and partners in implementations and negotiations.<br>
</li>
<li>Experience working with Customer Engineers and customers' technical leads to inventory software estate, define migration plans, and build migration business cases.<br>
</li>
</ul><div><h2 class="jobSectionHeader"><b>About the job</b></h2><p>
As a Field Sales Representative covering the Public Sector, you will be working on State, Local, and Education (SLED) accounts. You will leverage existing relationships with C-level executives, develop relationships, and act as a trusted business partner to understand unique company challenges and goals. In this role, you will promote products to make organizations more productive, collaborative, and mobile.</p><p>
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.</p><p><br>
The US base salary range for this full-time position is $114,000-$169,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.</p><p>
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</p></div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><ul>
<li>Build executive relationships with public sector customers. Influence and serve as a business partner.<br>
</li>
<li>Facilitate and manage the entire business cycle, often presenting to C-level executives in public sector customers.<br>
</li>
<li>Lead account strategy in generating and developing business growth opportunities, collaborate with Customer Engineers and Google Partners in order to optimize business results in territory and open up opportunities with public sector customers.<br>
</li>
<li>Understand each customer&rsquo;s technology footprint, growth plans and business drivers, technology strategy, and competitive landscape.<br>
</li>
<li>Drive business development, forecast accurately and achieve goals by leading customers through the entire business cycle.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Field Sales Representative, SLED, Google Public Sector

Cross Country

Cross Country is looking for top talent to join our team! Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges. Diversity, equality, and inclusion are at the heart of the organization’s overall corporate social responsibility program as t is closely aligned with our core values to create a better future for its people, communities, and stockholders. Most recently named one of the ‘Top Places to Work’ by US News and World Report, and a Most Loved Workplace by Newsweek Magazine, Cross Country is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.
<br><br>
<b>BASIC PURPOSE:</b><br>
Responsible to achieve sales and business development targets within a specified industry or geographic area within MSN. Primary responsibilities include focusing on closing new business in the regional Acute facilities and targeted larger non-Acute facilities, new business and development planning/forecasting, pipeline management, successful execution of the sales cycle and attainment of client wins. You will be working directly with your local Regional Managers to collaborate to grow new accounts and business while the Regional Managers focus on expanding and growing existing accounts. Accountable to drive the achievement of client acquisition and revenue growth objectives through a solution-oriented, consultative sales approach in an organization that has a continuous improvement culture.
<br><br>
<b>ESSENTIAL FUNCTIONS:</b><br>
<ul>
<li>Primary responsibilities include focus on Acute hospitals and larger non-acute opportunities and closing new business.</li>
<li>Collaborate with your local Regional Managers in your geography to grow new accounts and business while the Regional Managers focus on expanding and growing existing accounts.</li>
<li>Sales – Develop, identify and qualify new business opportunities through strategic prospecting and account planning in order to meet and exceed client acquisition targets. Lead the entire sales cycle from prospect identification to contact approach (all levels), needs assessment, opportunity development, solution design, preparation of materials in response to RFP requests, sales presentations, contract negotiation and opportunity closure.</li>
<li>Pipeline Development – Proactively target prospects and establish/develop business relationships with key decision makers within prospect and client companies. Achieve targets for pipeline development and prioritization based on established criteria.</li>
<li>Post-Sales Activity – Coordinate with CCH resources for deployment of the client solution.</li>
<li>Business Development – Develop and maintain strong, long-lasting client relationships and apply a consultative selling approach to create new demand to achieve revenue growth targets.</li>
<li>Analytics – Maintain accurate and aligned sales forecasts and other sales and business development-related reporting requirements.</li>
<li>Leadership – Lead and coordinate with functional department resources supporting the proposal development function and the review of deals to establish financial impact and cost, pricing, risk and benefits.</li>
<li>Collaboration – Work collaboratively with Workforce Solutions leadership team to ensure Sales & Business Development, Implementation & Quality, Operations & Relationship Management, and Consulting Services are aligned. Also assist the marketing and business development function domestically and globally to help establish and develop successful marketing initiatives designed to support sales and business development objectives.</li>
<li>Adherence to Company Systems Requirements – Compile and enter information and data related to client and prospect interactions into CRM application timely, consistently and with required amount of detail. Ensure information is entered and maintained in additional company system(s) as required.</li>
<li>Cross Practice Awareness –Foster cross-practice awareness and collaborate to optimize sales and business opportunities.</li>
<li>Change Management – Help lead through change initiatives in a way that inspires and positively impacts the Company’s continuous improvement approach.</li>
<li>Performance Management – Participate in CCH’s performance management process, demonstrating action toward professional development in support of company business objectives.</li>
<li>Networking – Network with industry contacts, association memberships, trade groups, social networking sites as well as current and former employees.</li>
<li>Promote CCH and the business, representing the company in a professional manner internally and externally to support recruitment and other business needs.</li>
<li>Competitive Analysis - Monitor client, market and competitor activity and provide feedback to Company leadership team and other Company functions.</li>
<li>Travel/Field time expectations 30+% of time for in-person meetings with prospects and clients to develop key business relationships.</li>
</ul>
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
<br>QUALIFICATIONS/EDUCATION/SKILLS
<br>KNOWLEDGE/BEHAVIORS
<br>Required Skills
<br><ul>
<li>Minimum 5 years’ sales experience required. Workforce Solutions background with Staffing and Healthcare preferred.</li>
<li>Proven track record of achieving established sales and business development targets, with a strong client orientation.</li>
<li>Demonstrated ability to articulate service offerings and to position them against the competition.</li>
<li>Excellent communication, presentation, and negotiation skills</li>
<li>Demonstrated ability to influence credibly at all levels of the organization, including executive and C-level.</li>
<li>Technical skills in sales/account planning</li>
<li>Must be a highly motivated and organized self-starter.</li>
<li>Ability to work collaboratively with colleagues.</li>
<li>Ability to organize and manage multiple priorities.</li>
<li>Problem analysis and problem resolution capability</li>
<li>High level of technical skills including Word, PowerPoint, and Excel</li>
<li>Commitment to CCH’s core values – integrity, respect, collaboration, empowerment, and responsibility.</li>
</ul>
Preferred Skills
<br><ul>
<li>Knowledge of Talent Management industry/business model</li>
<li>Industry knowledge pertaining to the specific job opening.</li>
<li>Experience with CRM applications.</li>
</ul>
<b>Education:</b> Bachelor’s degree in business, sales, marketing or related field or any equivalent combination of education and sufficient experience to successfully perform the essential functions of the job.
<br><br>
Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment.
<br><br>
Benefits
<br><br>
Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.
<br><br>
Cross Country is an EEO employer - M/F/Veteran/Disability.
<br><br>
#IND123

Regional Business Development Manager

One Design Company

<div><p><b>We&rsquo;re adding a Project Manager to our team</b></p>
<p>
We are excited to be growing our team of Project Managers to help us meet the diverse design, strategy, and development challenges of our clients around the globe.</p><p></p><p><b><br>
Why you'd want to collaborate with us</b></p>
<p>
With a culture of collaboration, a talented roster, and several office pups, the One Design Company team is active in the creative community&mdash;endlessly interested in what&rsquo;s next and generally pleasant to be around.</p>
<p>
We&rsquo;ve called Chicago our home for over two decades, nurturing strong roots in local art, design, and development communities. From small, regional, and boutique organizations to some of the largest companies and global brands, the range of projects our team works on is dynamic and exciting.</p><p></p><p><br>
At One Design, we strive to achieve a representative, equitable, and inclusive workplace. We believe that the best work results from a team with diverse backgrounds and experiences&mdash;and we encourage all individuals, regardless of race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, ability, religion, etc., to apply. Last but certainly not least, we celebrate individuals with a multidisciplinary approach and a deep passion for their work.</p><p></p><p><b><br>
Here&rsquo;s who we're looking for</b></p>
<p>
You&rsquo;re a confident communicator with an unnerving attention to detail, balanced by the ability to see the big picture, and extraordinary organizational skills. You have strong intuition when it comes to the needs of clients and project teams, and you&rsquo;re willing to jump in and help out whenever and wherever possible.</p><p></p><p><br>
You're an innovative thinker who understands the imagination inherent to our work while making sure that it gets done on time and on budget. You delight in collaborating with the team to ensure that the process for each project is based on objectives, people, budget, and time constraints&ndash;and you ensure everyone involved understands the process and goals.</p><p></p><p><br>
As Project Manager, you are responsible for monitoring and managing scope, timeline, budget, and risk for client projects. You are the conductor, keeping all communication channels open and flowing while keeping the team on time and on budget.</p><p></p><p><br>
You believe that the best outcomes are achieved when clear communication is coupled with a thoughtful and measured approach. Project and team health and performance are of utmost importance to you, ensuring all team members have access to what they need to complete their work.</p><p></p><p><br>
Primary Responsibilities</p>
<ul>
<li>Manages schedule, scope, budget &amp; risk against project agreements</li>
<li>Creates project onboarding documents &amp; onboards project team in collaboration with the Business Development team and Account &amp; Creative Directors</li>
<li>Defines detailed project schedule in collaboration with project team</li>
<li>Sets up project tools and documentation</li>
<li>Creates agendas for all major client meetings and workshops in collaboration with project team and communicates these to the client</li>
<li>Schedules all client-facing and internal meetings and workshops</li>
<li>Schedules stakeholder &amp; external research interviews</li>
<li>Documents and shares meeting notes</li>
<li>Ensures that project deliverables are posted and shared with clients</li>
<li>Collaborates on the creation of new project estimates and agreements</li>
<li>Manages project invoicing with Accounts Payable team</li>
<li>Arranges project travel and accommodations</li>
<li>Coordinates project logistics with internal team members, outside contractors, and vendors</li>
<li>Collaborates with the Project Management team to develop, evolve and document Project Management processes and standards</li>
<li>Occasional travel required</li></ul><br>
<p></p>
<p>
Key Qualities</p>
<ul>
<li>1-3 years experience as a project manager or similar role at a design studio / agency.</li>
<li>Proactive, direct, and empathetic communicator</li>
<li>Employs an optimistic approach to project planning</li>
<li>Nimble and creative in conflict resolution</li>
<li>Decisive</li>
<li>Collaborative</li>
<li>Advanced skills with Google Sheets or Excel</li>
<li>Experience with web-based project management software like Basecamp, Harvest, Forecast, Jira, etc.</li>
<li>Experience with agile software practices a plus</li>
<li>Basic understanding of ADA compliance</li>
<li>Respect and strive for diversity, inclusion and equity both at work and in your work</li></ul><br>
<p></p>
<p>
Relationships</p>
<ul>
<li>Manager: Executive Director, Operations</li>
<li>Mentors: Executive Directors</li>
<li>Peers: Project Managers</li>
<li>Collaborates with: Account Directors, Creative Directors, project teams</li></ul><br>
<p></p>
<p><b>
Expectations</b></p>
<p>
This application will be open until September 15, 2022 for you to apply and for us to review your application. All interviews will be via video chat, with the Executive Director of People, and Executive Director of Operations We generally do 2-3 rounds of interviews, but when we reach out, we&rsquo;ll let you know what to expect along the way. Our goal is to make an offer in September with a start date in October.</p><p></p><p><br>
This position is ideally filled by a candidate in the Chicago area or open to relocating, though we operate as a hybrid team. Despite the preference for a local candidate, we welcome and encourage applicants outside of Chicago to apply. We also ask that only applicants located in and legally able to work in the United States apply.</p><p></p><p><b><br>
Pay &amp; Benefits</b></p>
<p>
We ask a lot of our people&mdash;but we give a lot, too. We offer a competitive salary in the range of $85,000 - $115,000 for this role and full health benefits, matching 401k, unlimited time off and other paid leaves to support individual or family needs, flexibility in work schedule and location, and an inclusive and inspiring work environment.</p></div>

Project Manager

AMPER

<div><p>Amper is an early-stage, VC&#8209;backed SaaS technology company on a mission to modernize manufacturing from the ground up. Our platform is designed to transform legacy shop&#8209;floor complexity into actionable intelligence that empowers teams across the plant to run operations on reality, and help manufacturers reduce costs, increase visibility, and drive efficiency.</p><p>
We are growing fast, with ambitious goals, and we&rsquo;re looking for an experienced <b>Customer Success Manager </b>to play a critical role in helping our customers realize the full value of Amper while driving retention, expansion, and customer satisfaction.</p><p></p><h2 class="jobSectionHeader"><b>
About the Role</b></h2><p>
As an <b>Customer Success Manager </b>at Amper, you will be the key point of contact for our customers. Your primary focus will be ensuring customers achieve measurable outcomes with Amper, driving adoption and long-term retention. You&rsquo;ll develop trusted relationships with both executive stakeholders and tactical teams within our customers&rsquo; organizations, acting as a strategic partner and advocate.</p><p>
You&rsquo;ll also collaborate closely with Sales, Product, and other internal teams to help customers scale their success, whether that&rsquo;s through expansion at their current site, multi-site rollouts, or surfacing valuable feedback to continuously improve our product and processes.</p><p>
This role is critical to Amper's growth, as you&rsquo;ll own key metrics such as churn, gross retention rate (GRR), same-site expansion, and generating Customer Success Qualified Leads (CSQLs) for multi-site expansion opportunities.</p><p>
This is a <b>remote-friendly role</b> that can be based anywhere in the US.
</p><p></p><h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2><ul><li><p><b>
Customer Success Strategy &amp; Relationship Building:</b></p><ul><li><p>
Serve as the main point of contact for assigned customers, ensuring alignment on goals and success criteria at both executive and tactical levels.</p></li><li><p>
Develop a deep understanding of customers&rsquo; business needs, challenges, and Amper's role in driving measurable outcomes.</p></li><li><p>
Build and maintain long-term, trusted relationships with key stakeholders, including executive sponsors, operations leaders, and shop-floor teams.</p></li></ul></li><li><p><b>
Time to Value &amp; Adoption:</b></p><ul><li><p>
Drive fast time to value by ensuring seamless onboarding, training, and adoption of AMPER solutions.</p></li><li><p>
Develop and execute customized success plans for each customer, mapping AMPER&rsquo;s capabilities to their business objectives.</p></li><li><p>
Monitor usage and engagement metrics to proactively address barriers to adoption or value realization.</p></li></ul></li><li><p><b>
Retention &amp; Expansion:</b></p><ul><li><p>
Own and drive metrics like churn, gross retention rate (GRR), and same-site expansion revenue.</p></li><li><p>
Proactively identify opportunities for multi-site expansion and surface Customer Success Qualified Leads (CSQLs) to the Sales team.</p></li><li><p>
Lead regular business reviews (QBRs) to showcase value delivered, review progress toward customer goals, and identify growth opportunities.</p></li></ul></li><li><p><b>
Cross-Functional Collaboration:</b></p><ul><li><p>
Partner with Sales to ensure a seamless handoff from pre-sale to post-sale and to execute multi-site expansion strategies.</p></li><li><p>
Work closely with Product and Support teams to escalate and resolve customer issues, providing actionable feedback for product improvements.</p></li><li><p>
Collaborate with Marketing to develop and share customer success stories that highlight outcomes and impact.</p></li></ul></li><li><p><b>
Advocacy &amp; Feedback:</b></p><ul><li><p>
Act as the customer&rsquo;s advocate within AMPER, ensuring their voice is heard and their needs are prioritized.</p></li><li><p>
Collect and analyze feedback to help shape product enhancements, roadmap prioritization, and continuous improvement initiatives.</p></li></ul></li></ul><p></p><h2 class="jobSectionHeader"><b>
What We&rsquo;re Looking For</b></h2><p>
We&rsquo;re looking for a Customer Success Manager who knows how to make SaaS work in the real world of manufacturing. You should bring a strong mix of <b>hands-on experience</b>, <b>customer obsession</b>, and the ability to partner cross-functionally to deliver outcomes that matter.</p><p><b><br>
Direct Experience:</b></p><ul><li><p><b>
5+ years</b> in a <b>Customer Success, Account Management, or related post-sale role</b> supporting B2B SaaS products</p></li><li><p><b>
2+ years</b> working with <b>manufacturing or industrial customers</b>, with a clear understanding of the shop floor, operations leadership, and the dynamics of driving change in those environments</p></li><li><p>
Experience managing a book of business that includes <b>mid-market to enterprise accounts</b>, with a track record of <b>retention and expansion</b></p></li></ul><p><b>
Core Skills</b>:</p><ul><li><p>
Proven ability to lead <b>customer onboarding, adoption, and QBRs</b>, aligning product value to measurable business goals</p></li><li><p>
Confident navigating both <b>executive relationships and tactical day-to-day users</b> (for example, operations managers, plant supervisors, engineers)</p></li><li><p>
Strong <b>data fluency</b>; comfortable interpreting product usage and customer behavior data to spot risks and opportunities</p></li><li><p>
Skilled in <b>collaborating with Sales, Product, and Support</b> to remove barriers and create a frictionless customer experience</p></li></ul><p><b>
Mindset &amp; Work Style:</b></p><ul><li><p>
A <b>customer-first problem solver</b> who goes beyond business reviews to ensure customers are successful</p></li><li><p>
Energized by the <b>pace and ambiguity</b> of an early-stage, high-growth SaaS company</p></li><li><p><b>
Scrappy, resourceful, and proactive</b>; you step in and take action when something needs fixing or improving</p></li><li><p>
Comfortable managing multiple accounts and priorities while staying organized and responsive</p></li></ul><h2 class="jobSectionHeader"><b><br>
Why Join Amper?</b></h2><ul><li><p>
Be part of a mission-driven company transforming the manufacturing industry.</p></li><li><p>
Collaborate with a dynamic, innovative team that values creativity and impact.</p></li><li><p>
Enjoy competitive compensation, benefits, and opportunities for growth.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Compensation &amp; Benefits:</b></h2><p>
The range of <b>annual base salary</b> for full-time employees for this position is <b>$90,000-120,000</b> per year, with <b>annual incentive potential</b> of <b>$15,000-35,000</b> at plan. Please note that pay offered will vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Amper provides a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), unlimited paid time off, and early-stage stock option equity.</p></div>

Customer Success Manager

La Rabida Children's Hospital

<div><p>La Rabida Children&rsquo;s Hospital is hiring a full-time Director of Communications and Media Relations for our Fund Development and External Affairs department in Chicago, IL.</p><p>
At La Rabida Children&rsquo;s Hospital, our mission is simple: we&rsquo;re dedicated to maintaining and improving the quality of life for each of our patients with complex conditions, disabilities, and chronic illness. The path to completing this mission, however, is often complicated. Fortunately, we&rsquo;ve got the best team around. If you are looking for your next career opportunity to partner with a compassionate multidisciplinary collaborative team, we have the job for you.</p><p>
 <b>Job Summary:</b></p><p>
We are a small children&rsquo;s acute care hospital focused on treating complex medical conditions, chronic illnesses, developmental disabilities, and abuse and trauma.</p><p>
The Director of Communications and Media Relations is responsible for managing and executing strategies that strengthen the reputation and image of the hospital, generate favorable media interest, and maximize overall communications performance in alignment with the hospital&rsquo;s goals and objectives.</p><p><b>
As the Director of Communications and Media Relations you will:</b></p><ul><li>
Direct the development and production of internal and external communications including print and electronic media including brochures, newsletters, annual reports, videos, social media, and the hospital website</li><li>
Plans and executes media relations strategies for hospital&rsquo;s events including hospital programs and fundraising events and cultivates relationships with key media contacts</li><li>
Manages media pitches, fields and addresses media inquiries, serves as hospital spokesperson</li><li>
Provides communications counsel to hospital Executive Leadership, departments and programs and create marketing strategies to promote key programs and clinical areas</li><li>
Designs and modifies department staffing model to optimize quality and productivity</li><li>
Plans and executes VIP visits and ad hoc events; serves on the planning committees for various events</li><li>
Identifies, selects, manages and monitors performance of external vendors, including firms and freelancers who provide PR, design, photography and website services</li><li>
Researches, evaluates and recommends new strategies to shape and promote the La Rabida brand through partnerships with high profile individuals and or/organizations</li></ul><p>
 <b>What we need from you:</b></p><ul><li>
Bachelor&rsquo;s degree in journalism, public relations, or communications</li><li>
Minimum 5 years of related work experience</li><li>
Strong writing abilities, word processing, desktop and publishing</li><li>
Website development experience preferred</li><li>
Excellent interaction skills and ability to forge relationships</li></ul><p><b>
What you will receive:</b></p><ul><li>
Competitive Salary</li><li>
Medical, Dental, and Vision</li><li>
Pet Insurance</li><li>
Flexible Spending Account (FSA)</li><li>
Life &amp; Disability Insurance</li><li>
Retirement Savings Plans &amp; Matching</li><li>
Tuition Reimbursement</li><li>
Employee Assistance Program (EAP)</li><li>
Generous Paid Time Off &amp; Holidays</li><li>
Free Parking</li><li>
Free breakfast and lunch on the last Friday of every month in the hospital cafeteria</li></ul><p><b>
Compensation: </b>$98k-$130k</p><p><b>
Who we are:</b></p><p>
La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education and support, helping families face their unique obstacles head on.</p><p></p><p><i><br>
La Rabida Children&rsquo;s Hospital is very proud to be an Equal Employment Opportunity Employer.</i></p></div><p></p>

Director of Communications and Media Relations

Explore 46+ Account executive in Chicago this September. Find roles across top companies and apply now to boost your career.