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associate creative director

account executive

<div>
 
 Who We Are
 
 
 
 At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&amp;R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
 
 
 Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
 
 
 
 Who We're Looking For
 
 
 
 We are seeking an Account Executive to join our team and act as a liaison between our agency and clients. As an Account Executive, you will be responsible for managing the day-to-day operations of the account, coordinating with internal departments, and ensuring that all client needs are met in a timely and cost-efficient manner.
 
 
 
 What You'll Be Doing
 
 
 
 <ul>
 <li>
 Act as the primary point of contact between the company and the client, providing regular updates on the status of the account/job
 </li>
 <li>
 Receive briefs from the client, process them through internal systems, coordinate with relevant parties to ensure amendments are made, receive client approval, and start execution
 </li>
 <li>
 Prepare creative briefs, status reports, contact reports, and media briefs when needed to ensure a smooth operation of the account
 </li>
 <li>
 Present and support creative work, send quotations and invoices to the client, and follow up accordingly
 </li>
 <li>
 Build strong relationships with clients and act as a resourceful point of contact
 </li>
 <li>
 Provide support for the account planner and always think proactively
 </li>
 <li>
 Undertake market visits, conduct preliminary research, and prepare competitive reviews when needed
 </li>
 <li>
 Ensure all financial documents are filed appropriately and the account's budget control sheet is updated regularly
 </li>
 <li>
 Remain in frequent contact with clients to understand their needs and analyze consumer needs to develop innovative solutions
 </li>
 <li>
 Educate customers about our business solutions
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Proficient in Microsoft Office
 </li>
 <li>
 Excellent communication, presentation, and creative skills
 </li>
 <li>
 Strong time management skills and ability to work well in a team
 </li>
 <li>
 General awareness of society and interest in brands
 </li>
 <li>
 Resourceful in finding information and help
 </li>
 <li>
 Eager and willing to pitch in on anything
 </li>
 <li>
 Ability to build strong relationships with clients
 
 
 </li>
 </ul>
 We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we&rsquo;ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
 
 
 WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
 
 
 VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
 
 
 When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
 
 
</div>

Account Executive

Talent 360 ME

<div>
 
 Reachcom for Media &amp; Advertising is hiring a Senior Account Executive.
 
 
 
 This is a
 
 full-time
 
 position based in
 
 Maadi
 
 
 , Egypt
 
 , for candidates with
 
 experience in account management or client services
 
 .
 
 
 
 About Reachcom
 
 
 
 
 Reachcom for Media &amp; Advertising
 
 is a creative agency delivering innovative media and advertising solutions across digital and traditional platforms. We partner with brands to create impactful campaigns, combining strategy, creativity, and high-quality execution in every project.
 
 
 
 About The Role
 
 
 
 We are looking for a proactive
 
 Senior Account Executive
 
 to support client accounts, coordinate project delivery, and ensure client satisfaction. The ideal candidate is organized, communicative, and able to bridge client needs with internal team capabilities.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support day-to-day management of client accounts.
 </li>
 <li>
 Coordinate between clients and internal teams to ensure timely project delivery.
 </li>
 <li>
 Prepare reports, presentations, and updates for clients.
 </li>
 <li>
 Assist in developing account strategies and campaign plans.
 </li>
 <li>
 Maintain strong client relationships and follow up on project feedback.
 </li>
 <li>
 Stay updated on industry trends and client competitors.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.
 </li>
 <li>
 2&ndash;4 years of experience in account management or client services, preferably in an advertising or media agency.
 </li>
 <li>
 Strong communication, organization, and problem-solving skills.
 </li>
 <li>
 Ability to manage multiple tasks and projects simultaneously.
 </li>
 <li>
 Familiarity with advertising, digital marketing, and media processes.
 </li>
 <li>
 Team player with collaborative skills.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 A collaborative and creative work environment.
 </li>
 <li>
 Exposure to diverse clients and campaigns.
 </li>
 <li>
 Professional development and growth opportunities.
 
 
 
 </li>
 </ul>
 
 Work Conditions
 
 
 
 <ul>
 <li>
 Working Days: Sunday to Thursday
 </li>
 <li>
 Working Hours: 10:00 AM &ndash; 6:00 PM
 </li>
 <li>
 Benefits: Medical Insurance &amp; Social Insurance
 </li>
 </ul>
</div>

Sr. Account Executive

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 Role Description
 
 
 
 The Account Executive&rsquo;s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
 
 
 
 EXPECTATIONS AND TASK
 
 
 
 
 Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue
 
 
 
 <ul>
 <li>
 Annual Revenue - Achieve / exceed quota targets.
 </li>
 <li>
 Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
 </li>
 <li>
 Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
 </li>
 <li>
 Customer Acumen - Actively understand each customer&rsquo;s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
 </li>
 <li>
 Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
 </li>
 <li>
 Business Planning &ndash; Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer&rsquo;s decision process.
 
 
 </li>
 </ul>
 
 Demand Generation, Pipeline and Opportunity Managemen
 
 
 
 <ul>
 <li>
 Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
 </li>
 <li>
 Pipeline partnerships &ndash; Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
 </li>
 <li>
 Leverage SAP Solutions &ndash; Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al)
 </li>
 <li>
 Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
 </li>
 <li>
 Support all SAP promotions and events in the territory
 
 
 </li>
 </ul>
 
 Sales Excellence
 
 
 
 <ul>
 <li>
 Sell value.
 </li>
 <li>
 Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
 </li>
 <li>
 Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
 </li>
 <li>
 Utilize best practice sales models.
 </li>
 <li>
 Understand SAP&rsquo;s competition and effectively position solutions against them.
 </li>
 <li>
 Maintain CRM system with accurate customer and pipeline information.
 
 
 </li>
 </ul>
 
 Leading a (Virtual) Account Tea
 
 
 
 <ul>
 <li>
 Demonstrates leadership skills in the orchestration of remote teams.
 </li>
 <li>
 Ensure account teams and Partners are well versed in each account&rsquo;s strategy and well positioned for all customer touch points and events. Maximize the value of all sales support organizations.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 10-15 years of experience in sales of complex business software / IT solutions
 </li>
 <li>
 Proven track record in business application software sales.
 </li>
 <li>
 Experience in lead role of a team-selling environment.
 </li>
 <li>
 Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
 </li>
 <li>
 Business level English: Fluent
 </li>
 <li>
 Local language: Fluent, Business Level
 
 
 </li>
 </ul>
 
 Education And Qualifications / Skills And Competencie
 
 
 
 <ul>
 <li>
 Bachelor equivalent
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 433717 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Senior Account Executive, Egypt

Halan - حالا

<div>
 
 
 
 Overview
 
 
 
 
 
 
 
 The main goal of an SDR is to find and qualify potential customers (prospects) and move them to the next stage of the sales process. They don't close deals; instead, they are focused on the initial outreach and lead qualifications to set up meetings for a senior Account Executive (AE) or Relationship Manager (RM) and pave the way for applying bulk sourcing model.
 
 
 
 
 
 
 
 
 
 
 
 
 
 What You&acute;ll Do
 
 
 
 
 
 
 
 Lead Generation &amp; Prospecting: Find potential clients through various channels, including cold calling, email, social media (like LinkedIn), and networking events, use sales tools and databases to research and identify potential leads within a specific target market and finally Build and maintain a robust pipeline of qualified leads.
 
 
 
 
 Outreach &amp; Engagement: Craft personalized and compelling messages to engage prospects and spark their interest, initiate conversations to understand the prospect's needs, challenges, and goals and Educate prospects on the value of the company's product or service.
 
 
 
 
 Qualification &amp; Hand-off: Qualify leads by asking strategic questions to determine if they are a good fit (e.g., assessing their budget, authority, need, and timeline), Successfully hand off qualified leads to the appropriate Account Executive or Relationship Manager for a formal meeting or demo and maintain accurate records of all interactions and updates the system.
 
 
 
 
 Collaboration &amp; Reporting: Work closely with the marketing team to provide feedback on lead quality and campaigns, Collaborate with Account Executives to ensure a smooth transition of qualified leads and provide weekly or monthly reports on prospecting activities, conversion rates, and pipeline health.
 
 
 
 
 
 
 
 
 
 
 What Makes You a Good Fit
 
 
 
 
 
 
 
 A bachelor's degree in business, marketing, or a related field is often preferred but not always required.
 
 
 
 
 Previous experience in sales, marketing, or customer-facing role is a plus, but this is a common entry point into sales.
 
 
 
 
 Excellent written and verbal communication skills. You should be a confident and persuasive speaker who isn't afraid to cold call.
 
 
 
 
 The ability to handle rejection and remain motivated is critical for success in this role.
 
 
 
 
 	Unwavering integrity, ethical conduct, and a strong commitment to corporate governance.
 
 
 
 
 
</div>

Field Sales Specialist

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 Role Description
 
 
 
 The Account Executive&rsquo;s primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account Executive brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
 
 
 
 EXPECTATIONS AND TASK
 
 
 
 
 Account and Customer Relationship Management, Software License Sales &amp; Cloud Subscription Revenue
 
 
 
 <ul>
 <li>
 Annual Revenue - Achieve / exceed quota targets. (Quarterly basis)
 </li>
 <li>
 Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
 </li>
 <li>
 Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
 </li>
 <li>
 Customer Acumen - Actively understand each customer&rsquo;s technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
 </li>
 <li>
 Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
 </li>
 <li>
 Business Planning &ndash; Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer&rsquo;s decision process.
 </li>
 <li>
 Deliver &amp; Sell SAP Value.
 </li>
 <li>
 Maintain CRM system with accurate customer and pipeline information.
 </li>
 <li>
 Allign with the accurate linearity / sales reviews.
 
 
 </li>
 </ul>
 
 Demand Generation, Pipeline and Opportunity Management
 
 
 
 <ul>
 <li>
 Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
 </li>
 <li>
 Leverage &amp; Allign between the support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory. (Resource Orchestration)
 </li>
 <li>
 Leverage SAP Solutions &ndash; Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al)
 </li>
 <li>
 Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
 </li>
 <li>
 Support all SAP promotions and events in the territory.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 10-15 years of experience in sales of complex business software / IT solutions
 </li>
 <li>
 Proven track record in business application software sales preferrable in ERP/HRM/CX, Analytics.
 </li>
 <li>
 Experience in lead role of a team-selling environment.
 </li>
 <li>
 Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
 </li>
 <li>
 Business level English: Fluent
 </li>
 <li>
 Local language: Fluent, Business Level
 </li>
 <li>
 UAE Backgroud is a plus.
 
 
 </li>
 </ul>
 
 Education And Qualifications / Skills And Competencie
 
 
 
 <ul>
 <li>
 Bachelor equivalent/MBA preffered.
 </li>
 <li>
 Digital transformation ceritificates is a plus.
 
 
 </li>
 </ul>
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 436173 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Commercial Sales Senior Representative

IHG Hotels & Resorts

<div>
 At
 
 voco&trade; Cairo Arabella Plaza, the very first voco in Egypt
 
 , we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences.
 
 
 We are looking for a
 
 Credit Executive
 
 who will play a key role in managing the hotel&rsquo;s credit policies and procedures, ensuring timely collection of receivables, minimizing financial risk, and maintaining strong relationships with clients and stakeholders.
 
 
 
 A little taste of your day-to-day:
 
 
 
 
 Every day is different at IHG, but you&rsquo;ll mostly be:
 
 
 
 <ul>
 <li>
 Reviewing and approving credit applications in line with hotel and IHG policies.
 </li>
 <li>
 Monitoring outstanding balances and ensuring the timely collection of receivables.
 </li>
 <li>
 Preparing and issuing customer account statements and reminders.
 </li>
 <li>
 Coordinating with the sales, reservations, and finance teams to resolve billing issues and disputes.
 </li>
 <li>
 Maintaining accurate customer records and credit files.
 </li>
 <li>
 Monitoring credit limits and identifying potential credit risks.
 </li>
 <li>
 Assisting with month-end closing by preparing aging reports and reconciliations.
 </li>
 <li>
 Liaising with clients regarding overdue accounts while maintaining professional relationships.
 </li>
 <li>
 Supporting audits and ensuring compliance with internal controls and financial standards.
 
 
 </li>
 </ul>
 
 What we need from you:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or related field.
 </li>
 <li>
 2&ndash;3 years&rsquo; experience in credit or accounts receivable, preferably in a 4/5-star hotel.
 </li>
 <li>
 Strong knowledge of credit procedures, financial controls, and accounting systems.
 </li>
 <li>
 Excellent communication and negotiation skills.
 </li>
 <li>
 Strong analytical skills with attention to detail and accuracy.
 </li>
 <li>
 Proficiency in MS Excel and financial systems (Opera, Sun, or similar).
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 Fluent in the English language.
 
 
 </li>
 </ul>
 
 What We Offer:
 
 
 
 We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life &ndash; including a full uniform, impressive room discounts, and some of the best training in the business.
 
 
 Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
 
 
 IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
 
 
 
 So, join us and you&rsquo;ll become part of our ever-growing global family.
 
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Credit Executive - voco Cairo Arabella Plaza

ZIWO

<div>
 📍
 
 Location:
 
 The Greek Campus - Downtown - Cairo - Egypt | 🕒
 
 Type:
 
 Full-time
 
 
 💼
 
 Department:
 
 Account Management | 💻
 
 Work Setup:
 
 Onsite
 
 
 
 About ZIWO
 
 
 
 
 ZIWO
 
 is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.
 
 
 As a fast-growing B2B SaaS startup, we&rsquo;re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.
 
 
 
 About The Role
 
 
 
 We are looking for a driven and strategic
 
 Account Management Team Lead
 
 to oversee ZIWO&rsquo;s customer portfolio in Egypt and other regions. In this role, you will manage a team of Junior Account Managers, drive revenue growth through retention and upselling, oversee complex client escalations, and ensure exceptional account performance. You will also support the Head of Account Management in executing regional and global strategies to enhance client engagement and deliver outstanding service.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Own, manage, and grow a portfolio of accounts across Egypt and additional assigned regions
 </li>
 <li>
 Lead, coach, and mentor a team of Junior Account Managers handling small global accounts
 </li>
 <li>
 Develop and execute cross-sell and up-sell strategies to increase revenue
 </li>
 <li>
 Conduct coaching sessions, pipeline reviews, and provide ongoing performance feedback
 </li>
 <li>
 Monitor account health, usage patterns, and collaborate with the Revenue Growth Analyst for insights
 </li>
 <li>
 Act as the escalation point for high-risk or complex client issues
 </li>
 <li>
 Ensure team KPIs are achieved across retention, engagement, adoption, and revenue targets
 </li>
 <li>
 Work closely with Sales, Customer Success, and Product teams to align on client growth and satisfaction
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, IT, or a related field
 </li>
 <li>
 4&ndash;6 years of experience in Account Management, Customer Success, or client-facing roles
 </li>
 <li>
 Minimum 2 years in a leadership or supervisory role
 </li>
 <li>
 Proven track record in revenue growth, retention, and cross/upselling
 </li>
 <li>
 Experience managing enterprise-level accounts is highly preferred
 </li>
 <li>
 Proficiency in CRM systems (HubSpot, Salesforce, or similar)
 </li>
 <li>
 Strong analytical skills to interpret account health, data trends, and revenue insights
 </li>
 <li>
 Understanding of SaaS, cloud technologies, or contact center solutions
 </li>
 <li>
 Excellent communication, leadership, and stakeholder management skills
 </li>
 <li>
 Strong follow-up discipline, customer-centric mindset, and problem-solving abilities
 </li>
 <li>
 Ability to manage pressure, handle escalations, and drive team performance
 </li>
 <li>
 English is mandatory; French is a significant advantage
 
 
 </li>
 </ul>
 
 Why Join ZIWO
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits
 </li>
 <li>
 Opportunity to lead and grow a high-performing account management team
 </li>
 <li>
 Be part of a fast-paced, innovative SaaS company reshaping customer communication in the MENA region
 </li>
 <li>
 Cross-functional exposure working closely with Sales, CS, and Product teams
 </li>
 <li>
 Clear leadership career pathway and continuous learning opportunities
 </li>
 <li>
 Salaries paid in USD
 
 
 </li>
 </ul>
 
 ZIWO
 
 is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.
</div>

Account Management Team Lead

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