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accounting manager

account management team lead

ZIWO

<div>
 📍
 
 Location:
 
 The Greek Campus - Downtown - Cairo - Egypt | 🕒
 
 Type:
 
 Full-time
 
 
 💼
 
 Department:
 
 Account Management | 💻
 
 Work Setup:
 
 Onsite
 
 
 
 About ZIWO
 
 
 
 
 ZIWO
 
 is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.
 
 
 As a fast-growing B2B SaaS startup, we&rsquo;re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.
 
 
 
 About The Role
 
 
 
 We are looking for a driven and strategic
 
 Account Management Team Lead
 
 to oversee ZIWO&rsquo;s customer portfolio in Egypt and other regions. In this role, you will manage a team of Junior Account Managers, drive revenue growth through retention and upselling, oversee complex client escalations, and ensure exceptional account performance. You will also support the Head of Account Management in executing regional and global strategies to enhance client engagement and deliver outstanding service.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Own, manage, and grow a portfolio of accounts across Egypt and additional assigned regions
 </li>
 <li>
 Lead, coach, and mentor a team of Junior Account Managers handling small global accounts
 </li>
 <li>
 Develop and execute cross-sell and up-sell strategies to increase revenue
 </li>
 <li>
 Conduct coaching sessions, pipeline reviews, and provide ongoing performance feedback
 </li>
 <li>
 Monitor account health, usage patterns, and collaborate with the Revenue Growth Analyst for insights
 </li>
 <li>
 Act as the escalation point for high-risk or complex client issues
 </li>
 <li>
 Ensure team KPIs are achieved across retention, engagement, adoption, and revenue targets
 </li>
 <li>
 Work closely with Sales, Customer Success, and Product teams to align on client growth and satisfaction
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sales, Marketing, IT, or a related field
 </li>
 <li>
 4&ndash;6 years of experience in Account Management, Customer Success, or client-facing roles
 </li>
 <li>
 Minimum 2 years in a leadership or supervisory role
 </li>
 <li>
 Proven track record in revenue growth, retention, and cross/upselling
 </li>
 <li>
 Experience managing enterprise-level accounts is highly preferred
 </li>
 <li>
 Proficiency in CRM systems (HubSpot, Salesforce, or similar)
 </li>
 <li>
 Strong analytical skills to interpret account health, data trends, and revenue insights
 </li>
 <li>
 Understanding of SaaS, cloud technologies, or contact center solutions
 </li>
 <li>
 Excellent communication, leadership, and stakeholder management skills
 </li>
 <li>
 Strong follow-up discipline, customer-centric mindset, and problem-solving abilities
 </li>
 <li>
 Ability to manage pressure, handle escalations, and drive team performance
 </li>
 <li>
 English is mandatory; French is a significant advantage
 
 
 </li>
 </ul>
 
 Why Join ZIWO
 
 
 
 <ul>
 <li>
 Competitive salary and comprehensive benefits
 </li>
 <li>
 Opportunity to lead and grow a high-performing account management team
 </li>
 <li>
 Be part of a fast-paced, innovative SaaS company reshaping customer communication in the MENA region
 </li>
 <li>
 Cross-functional exposure working closely with Sales, CS, and Product teams
 </li>
 <li>
 Clear leadership career pathway and continuous learning opportunities
 </li>
 <li>
 Salaries paid in USD
 
 
 </li>
 </ul>
 
 ZIWO
 
 is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.
</div>

Account Management Team Lead

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 The Assistant Manager Sales Operations oversees all operational workflows that support partner onboarding, go-live readiness, inventory management, and administrative account processes. The role ensures smooth execution, high-quality service delivery, and strong collaboration with Sales, Inside Sales, and Account Management teams.
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership
 
 
 
 <ul>
 <li>
 Lead and develop four core teams: Onboarding, Restaurant Operations, Inventory Management and Admin Account Managers.
 </li>
 <li>
 Manage performance, KPIs, and SLA delivery across all regions.
 
 
 </li>
 </ul>
 
 Onboarding Operations
 
 
 
 <ul>
 <li>
 Ensure fast and accurate activation of new partners.
 </li>
 <li>
 Oversee training, credentials creation, tablet delivery, technical support, switches, and merges.
 
 
 </li>
 </ul>
 
 Restaurant Operations
 
 
 
 <ul>
 <li>
 Guarantee flawless partner go-live through QA calls, menu/content verification, test orders, and training validation.
 </li>
 <li>
 Improve NPS and activation quality.
 
 
 </li>
 </ul>
 
 Inventory Management
 
 
 
 <ul>
 <li>
 Manage tablet and SIM card stock, allocation, contracts, and GSM invoices.
 </li>
 <li>
 Oversee end-of-deal collection and reduce faulty stock issues.
 
 
 </li>
 </ul>
 
 Admin Account Management
 
 
 
 <ul>
 <li>
 Oversee administrative requests: replacements, terminations, new contracts, annexes, bank updates
 </li>
 <li>
 Support Account Managers teams with accurate and timely backend operations.
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Standardize SOPs and centralize processes across markets.
 </li>
 <li>
 Lead improvement projects on vendor incubation, reachability, churn validation, price disparity
 </li>
 <li>
 Ensure strong cross-functional alignment with logistics, finance, sales, and training.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 5+ years of experience in Sales Ops, Vendor Ops, or similar.
 </li>
 <li>
 Strong people management skills with experience leading large teams.
 </li>
 <li>
 Excellent analytical, problem-solving, and process improvement capabilities.
 </li>
 <li>
 Ability to manage high-volume operations in a fast-paced environment.
 </li>
 </ul>
</div>

Assistant Manager Sales Operations

Al-Mansour Automotive

<div>
 
 
 The Opportunity:
 
 
 
 
 
 
 We are looking for an experienced and results-driven HR Business Partner to join our growing team. In this pivotal role, you will be a strategic partner to our business units, helping to drive our talent agenda and foster a high-performance culture. If you are passionate about HR and have a proven track record in talent management, talent acquisition, performance management, and account management, we encourage you to apply!
 
 
 
 
 
 
 What You'll Do:
 
 
 
 
 
 <ul>
 <li>
 Talent Management: Partner with leaders to develop and implement effective talent strategies, including succession planning, career development, and employee engagement initiatives.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Talent Acquisition: Lead and support recruitment efforts, from sourcing and interviewing to onboarding, ensuring we attract and retain top talent for our automotive operations.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Performance Management: Drive the performance management cycle, providing guidance and support to managers on goal setting, feedback, performance reviews, and development plans.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Account Management: Serve as a trusted HR advisor and primary point of contact for assigned business units, understanding their unique needs and providing tailored HR solutions.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Coach and advise leaders on a variety of HR topics, including employee relations, organizational design, and change management.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Analyze HR metrics and data to identify trends and recommend solutions that improve business outcomes.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You'll Bring:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 5-7 years of progressive HR experience, preferably within the automotive industry or a fast-paced environment.
 </li>
 <li>
 Demonstrated expertise in Talent Management, including employee development, engagement, and retention strategies.
 </li>
 <li>
 Proven success in Talent Acquisition, with experience recruiting for diverse roles.
 </li>
 <li>
 Strong background in Performance Management, including designing and implementing performance review processes.
 </li>
 <li>
 Excellent Account Management skills, with the ability to build strong relationships and influence stakeholders at all levels.
 </li>
 <li>
 Exceptional communication (verbal and written), interpersonal, and presentation skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Ability to work independently and collaboratively in a dynamic environment
 </li>
 </ul>
 
 
</div>

Talent Management Partner

B.TECH

<div>
 Thrive with B.TECH on a Journey that defines the essence of your professional evolution through
 
 Stability and Security
 
 ,
 
 Continuous Development and Growth
 
 , a
 
 Well Established Prominent Organization
 
 , and a
 
 Culture of Innovation and Creativity
 
 .
 
 
 Join us on this exciting journey of growth and innovation!
 
 
 
 About the job:
 
 
 
 We're looking for a full-time "
 
 Corporate Sales Lead-Computing Hardware"
 
 to administer a portfolio of accounts to achieve long-term success, developing positive relationships and handling customers' needs and generating new sales using existing and potential customer networks
 
 
 In this role, you will:
 
 
 <ul>
 <li>
 Achieve sales targets by generating new business using existing and potential corporate accounts networks
 </li>
 <li>
 Develop new business with existing corporate accounts identify areas of improvement to meet sales quotas
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits
 </li>
 <li>
 Serve as the lead point of contact for all corporate accounts management and operational matters
 </li>
 <li>
 Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsor
 </li>
 <li>
 Ensure the timely and successful delivery of our products solutions according to corporate accounts needs and objectives
 </li>
 <li>
 Clearly communicate the progress of monthly/quarterly progress to internal and external stakeholders, prepare reports on account status
 </li>
 <li>
 Collaborate with sales team to identify and grow opportunities within territory or account
 </li>
 <li>
 Resolve conflicts and provide solutions to corporate accounts in a timely manner
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or a related field
 </li>
 <li>
 A minimum of 10 years of experience in corporate sales, business development, or account management is required, with proven experience in corporate sales within the consumer electronics industry being essential
 </li>
 <li>
 Extensive experience in B2B IT hardware sales, covering laptops, PCs, printers, and related accessories
 </li>
 <li>
 Excellent interpersonal and communication skills with a proven ability to meet and exceed sales targets
 </li>
 <li>
 Must be a car owner and have outdoor sales experience
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Discover the benefits of joining B.TECH: More than just a job
 
 
 
 <ul>
 <li>
 Comprehensive health and life insurance
 </li>
 <li>
 Flexible work arrangements to support work-life balance
 </li>
 <li>
 Professional development and training opportunities for advancement and career growth
 </li>
 <li>
 Employee discounts and wellness programs
 </li>
 <li>
 High performance and rewarding culture
 
 
 </li>
 </ul>
 If you're ready to take your career to the next level and contribute to the success of a thriving organization, B.TECH is the place for you.
</div>

B2B Sales Lead - Computing Hardware.

Luciq

<div>
 
 Job Purpose
 
 
 
 Manage Customer Success team members to build long lasting relationships with customers and ensure that they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Manage Customer Success team consisting of 7-10 members within the company.
 </li>
 <li>
 Motivate the Customer Success team according to the defined strategies and ensure retention and defined team targets are met.
 </li>
 <li>
 Lead, develop and coach a team of employees in the Customer Success management team to their optimum performance levels.
 </li>
 <li>
 Build strong client relationships, develop account management strategies, coordinate with internal teams to deliver solutions that meet clients' needs, and identify opportunities to grow accounts.
 </li>
 <li>
 Develop and implement strategic plans to manage and grow accounts.
 </li>
 <li>
 Develop and maintain excellent knowledge and understanding of our business, offerings, competitors, and industry.
 </li>
 <li>
 Create engagement strategies with clients to develop a professional relationship through the provision of product and operational services, training, and customer services.
 </li>
 <li>
 Provide constructive feedback for team members on their performance and how to develop their communication strategy with customers.
 
 
 </li>
 </ul>
 Job Requirements
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science or any business-related field.
 </li>
 <li>
 11-15 years of relevant experience.
 </li>
 <li>
 Excellent communication, leadership, and interpersonal skills.
 </li>
 <li>
 An analytical mindset to decide actions based on productivity metrics.
 </li>
 <li>
 Solid technology background with knowledge of the mobile apps&rsquo; ecosystem.
 </li>
 <li>
 A proven track record of Technical Account Management or other relevant experience.
 </li>
 <li>
 Experience in managing multiple stakeholders and projects.
 </li>
 <li>
 A listener who is customer-oriented and attentive to their needs.
 </li>
 <li>
 Fluent in spoken and written English.
 </li>
 <li>
 Great communication skills.
 </li>
 <li>
 Communicate effectively in both business and technical contexts.
 </li>
 <li>
 Juggle multiple priorities with competing deadlines.
 </li>
 <li>
 Process-oriented with problem-solving skills.
 </li>
 </ul>
</div>

Senior Manager, Customer Success

Orion Valley

<div>
 We are seeking an experienced Software Delivery Project Manager to lead the planning, execution, and successful delivery to our CLIENTS of automation initiatives across the organization. The ideal candidate should have strong experience and proven track record in driving digital transformation and process optimization.
 
 
 
 Responsibilities
 
 
 
 The Project Manager is responsible for:
 
 
 <ul>
 <li>
 Lead end-to-end management of software (automation) projects from planning to deployment and post-implementation support.
 </li>
 <li>
 Collaborate with business stakeholders to identify, prioritize, and assess processes suitable for automation.
 </li>
 <li>
 Define project scope, goals, deliverables, timelines, and resource plans in alignment with business objectives.
 </li>
 <li>
 Ensure projects meet deadlines, stay within budget, and fulfill stakeholder requirements.
 </li>
 <li>
 Coordinate between business analysts, developers, solution architects, and IT teams to ensure smooth project execution.
 </li>
 <li>
 Monitor project progress, manage risks and issues, and ensure timely delivery within budget and scope.
 </li>
 <li>
 Establish governance frameworks, standards, and best practices for automation delivery and change management.
 </li>
 <li>
 Track KPIs and performance metrics to measure automation benefits and ROI.
 </li>
 <li>
 Manage vendor relationships and oversee external implementation partners when applicable.
 </li>
 <li>
 Promote automation awareness and adoption across business units.
 
 
 </li>
 </ul>
 
 Must Have
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, Information Technology, or a related field (Master&rsquo;s preferred).
 </li>
 <li>
 PMP, PRINCE2, or Agile/Scrum certification is a must.
 </li>
 <li>
 Minimum 5 years of project management experience, with at least 2&ndash;3 years leading intelligent automation initiatives.
 </li>
 <li>
 Good knowledge of RPA, AI tools and workflow automation platforms.
 </li>
 <li>
 Excellent communication, leadership, and stakeholder management skills.
 </li>
 <li>
 Proven ability to manage multiple projects and cross-functional teams in a fast-paced environment.
 </li>
 <li>
 Analytical mindset with strong problem-solving and decision-making abilities.
 </li>
 <li>
 Excellent English language spoken is a must.
 
 
 </li>
 </ul>
 
 Job Complexity
 
 
 
 Personal Evolution:
 
 
 Variability of the Job: December 2025
 
 
 
 Job Security
 
 
 
 Overachieving Possibilities:
 
 
 
 Team / Company Size
 
 
 
 10 / 70 people
 
 
 
 Avg Deal Size
 
 
 
 Sales Cycle:
 
 
 
 Company Growth
 
 
 
 50% YoY
 
 
 
 Company Maturity
 
 
 
 Profitable
 
 
 
 Benefits
 
 
 
 Healthcare, dental, vision, life insurance, Flexible Spending Account (FSA), Health Savings Account (HSA)
 
 
 PTOs
 
 
 Vacation, Sick, and paid leaves
 
 
 Save on commute
 
 
 Annual flight tickets to homcountry
 
 
 Discount Programs
 
 
 Brand-name product and services in categories like travel, electronics, health, fitness, cellular, and more
</div>

Project Manager

Kasrawy Group Careers

<div>
 
 Commercial Vehicle Sales Supervisor Job Description
 
 
 
 Position Summary
 
 
 The Commercial Vehicle Sales Supervisor is responsible for leading and motivating a team of Commercial Sales Consultants to achieve ambitious sales targets for light, medium, and heavy-duty commercial vehicles (trucks, vans, and specialty fleet vehicles). This role focuses on daily sales management, inventory control, fostering B2B client relationships, and ensuring the highest level of professionalism and profitability within the commercial department.
 
 
 Key Responsibilities
 
 
 Sales Leadership &amp; Performance Management
 
 
 <ul>
 <li>
 Target Achievement: Drive the team to meet and exceed monthly, quarterly, and annual volume and profitability goals for new and used commercial vehicle sales.
 </li>
 <li>
 Coaching &amp; Mentoring: Conduct daily performance reviews, weekly one-on-one coaching sessions, and continuous training on product knowledge, financing options, objection handling, and effective B2B sales techniques.
 </li>
 <li>
 Pipeline Management: Oversee the entire sales pipeline, ensuring the team actively uses the CRM system to track leads, schedule follow-ups, and manage account statuses effectively.
 </li>
 <li>
 Motivation: Maintain a high-energy, results-oriented sales floor, implementing incentive programs and recognition to motivate the commercial team.
 
 
 
 </li>
 </ul>
 Operations &amp; Inventory Control
 
 
 <ul>
 <li>
 Inventory Management: Work closely with the Inventory Manager to forecast demand, order appropriate commercial vehicle stock, and ensure the mix (e.g., body types, specs, chassis) aligns with market needs (e.g., local fleet, logistics, or construction sector demands).
 </li>
 <li>
 Deal Structuring: Review and approve all sales deals, ensuring maximum profitability while maintaining fair pricing and adherence to company policies and financing terms.
 </li>
 <li>
 Appraisal &amp; Trade-ins: Oversee the accurate appraisal process for commercial vehicle trade-ins, ensuring valuations are competitive yet profitable.
 </li>
 <li>
 Delivery Process: Ensure all sold commercial vehicles are prepped, detailed, and delivered to the customer on time, with all necessary documentation and operational training provided.
 
 
 
 </li>
 </ul>
 Client Relations &amp; Market Development
 
 
 <ul>
 <li>
 Key Account Management: Assist Sales Consultants in developing and maintaining relationships with large fleet operators and key B2B accounts, occasionally participating in high-stakes negotiations.
 </li>
 <li>
 Market Insight: Stay informed on local market trends, competitor pricing, product offerings, and regulatory changes affecting commercial vehicle sales in the region.
 </li>
 <li>
 Customer Satisfaction: Ensure the commercial sales team delivers exceptional service before and after the sale, focusing on high Customer Satisfaction Index (CSI) scores.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Education &amp; Experience
 
 
 <ul>
 <li>
 A bachelor's degree in business administration, marketing, or a related field is preferred.
 </li>
 <li>
 2 years of progressive sales experience in the automotive or heavy equipment industry.
 </li>
 <li>
 2 years of supervisory or team lead experience, specifically managing commercial vehicle or fleet sales staff.
 </li>
 <li>
 Proven track record of meeting and exceeding high sales targets in a B2B environment.
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 B2B Sales Expertise: Deep understanding of commercial client needs, procurement processes, and financing solutions unique to fleet sales.
 </li>
 <li>
 Leadership &amp; Coaching: Demonstrated ability to lead, develop, and manage a high-performing sales team.
 </li>
 <li>
 Financial Acumen: Strong skills in deal negotiation, calculating gross profit, and managing sales margins.
 </li>
 <li>
 CRM Proficiency: Advanced proficiency in using CRM software (e.g., Salesforce, dedicated DMS) for forecasting and pipeline management.
 </li>
 <li>
 Product Knowledge: Extensive knowledge of commercial vehicle specifications, body configurations, payloads, and regulatory requirements (weight, dimensions).
 
 </li>
 </ul>
</div>

Commercial Vehicle Sales Supervisor

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