account manager

Thunes

<div><p><b>Account Manager, Emerging Accounts, Middle East
</b></p><p><b>Context of the role</b><br>
Reporting to the VP of Account Management MENA the Account Manager, Emerging Accounts will focus on managing and growing a portfolio of smaller and developing clients, including banks, MTOs, PSPs, wallets and fintechs.</p>
<p>
You will build strong day‑to‑day relationships with these accounts in the Middle East, helping them get the most value from Thunes. You will be their first point of contact for our products and services, ensuring a great customer experience, driving healthy adoption, and identifying smaller cross‑sell and upsell opportunities, often in collaboration with more senior Account Managers.</p>
<div><b>
Responsibilities:</b><br>
<ul><li>Ensure satisfaction across your portfolio of smaller accounts to support positive retention and contractual health</li><li>Identify and follow up on cross‑sell and upsell opportunities to grow revenue</li><li>Act as a day‑to‑day advocate for your customers, helping Thunes understand their needs and feedback</li><li>Work closely with internal teams (e.g. product, sales, compliance, solution delivery and operations) to resolve issues and improve customer experience</li><li>Support the rollout of new services and features to your accounts, taking into account market specifics (e.g. regulation, competition)</li><li>Take ownership of customer requests, coordinating internally to drive timely resolutions and incremental value</li><li>Use clear, structured communication to keep customers and internal stakeholders informed on progress and next steps</li><li>Maintain accurate, up‑to‑date records in our CRM and other tools, ensuring data quality and completeness</li><li>Build and maintain strong working relationships with colleagues and customers to ease communication and facilitate quick issue resolution</li></ul></div>
<p><b>
Skills / Qualifications:</b><br>
You're a natural people person who enjoys solving customer problems; you're excited to deepen your knowledge of high‑growth technology and payments businesses; you're organized, proactive, and comfortable working with data and digital tools.</p>
<ul>
<li>3&ndash;7 years' experience in B2B Account Management, Customer Success or related client‑facing roles<br>
<ul><li>Experience managing a portfolio of small to mid‑sized accounts, ideally in technology, SaaS, fintech or financial services</li><li>Payments experience is strongly preferred, but not mandatory if you can demonstrate strong interest and the ability to learn quickly</li><li>Tech‑savvy and comfortable working with digital tools (e.g. Sales Force, Tableau, spreadsheets) and explaining product features to customers</li><li>Operationally focused, with the ability to methodically grow live accounts by following structured plans and using metrics</li><li>Strong customer success mindset, with a data‑driven and process‑oriented approach to managing accounts</li><li>Solid communication and basic negotiation skills, with the confidence to handle commercial conversations for smaller accounts and to support seniors on larger ones</li><li>Strong written and spoken English; Arabic is a plus</li></ul></li>
</ul>
<div><b>Package and Benefits</b><br>
<ul><li>Great compensation package, including performance‑based commission</li><li>Medical insurance for you and your family</li><li>Life insurance</li><li>Mobile allowance</li><li>Employee wellbeing &amp; support program</li><li>Learning &amp; Development budget</li><li>Work‑life balance (flexibility and hybrid working policy)</li><li>Our team is global: you will work with 65+ different nationalities spread across 5 continents</li></ul></div>
<p>
Sounds like you?</p>
<p><b>
About Thunes</b><br>
Thunes is the Smart Superhighway to move money around the world. Thunes' proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.</p>
<p>
Thunes' network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.</p>
<p>
Thunes' Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally.</p>
<p>
Members of Thunes' Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks.</p>
<p>
Headquartered in Singapore, Thunes has offices in 14 locations, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco and Shanghai.</p>
<p>
For more information, visit: https://www.thunes.com/</p></div><p></p>

Account Manager

noon

<div>
 <p>
  <strong>
   About noon
  </strong>
 </p>
 <p>
  noon, the region's leading consumer commerce platform. On December 12th, 2017, noon
 </p>
 <p>
  launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February
 </p>
 <p>
  2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce,
 </p>
 <p>
  fintech, and fashion. noon is a work in progress; we&rsquo;re six years in, but only 5% done.
 </p>
 <p>
  <br/>
 </p>
 <p>
  noon&rsquo;s mission: Ring every doorbell, every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview:
  </strong>
 </p>
 <p>
  We are looking for a Senior Account Manager / Account Manager to join our noon Ads team. The ideal candidate will have strong experience in digital advertising, media management, and client servicing, with a proven track record of building and managing relationships with top brands or agencies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role requires someone who understands the advertising ecosystem, demonstrates strong commercial acumen, and possesses excellent negotiation and communication skills.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage and grow relationships with key endemic brands on platform and seller partners.
  </li>
  <li>
   Develop and execute ad strategies aligned with brand objectives and business goals.
  </li>
  <li>
   Drive ads discussions, negotiations, and campaign execution.
  </li>
  <li>
   Collaborate with internal teams (Category, Marketing, and Product) to deliver impactful ad solutions.
  </li>
  <li>
   Monitor campaign performance and provide actionable insights and optimizations.
  </li>
  <li>
   Stay informed about advertising trends, competitors, and emerging media opportunities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   4&ndash;6 years of relevant experience in digital advertising or media sales.
  </li>
  <li>
   Prior experience working in media agencies or with tier 1 electronics or FMCG brands.
  </li>
  <li>
   Strong understanding of digital ads, media buying, and performance marketing.
  </li>
  <li>
   Excellent negotiation, relationship management, and analytical skills.
  </li>
  <li>
   Smart, proactive and confident communicator with the ability to manage multiple internal and external stakeholders.
  </li>
  <li>
   Fluency in English and Arabic is preferred.
  </li>
 </ul>
 <p>
 </p>
</div>


Smucci General Trading LLC

<p>Job title: Account Manager</p><p>Company: Smucci General Trading LLC</p><p>Locations</p><ul><li>Dubai Head Office: Business Bay</li><li>Abu Dhabi Sales Hub</li></ul><p>Salary: Salary details will be discussed during the interview and will be commensurate with the candidate's experience and qualifications.</p><p><b>About Smucci Hospitality:</b></p><p>Smucci Hospitality, a division of Smucci General Trading LLC, is a leading supplier of premium and hospitality products across the UAE and GCC. Our collections include luxury glassware, eco-friendly bamboo fiber cups and straws, and durable outdoor drinkware designed for hotels, restaurants, beach clubs, and event venues.</p><p><b>About the Role:</b></p><p>We are seeking a proactive, highly motivated, and experienced Account Manager to join our sales team. The successful candidate will play a pivotal role in managing client relationships, driving sales growth, and contributing to the company's expansion. This position is ideal for passionate and results-oriented sales professionals who excel in building relationships, thrive in a dynamic environment, and are eager to grow with a rapidly expanding company.</p><p><b>Key Responsibilities:</b></p><ul><li>Managing CRM pipelines, quotations, and follow-ups efficiently.</li><li>Coordinating with internal teams on pricing, logistics, and client deliveries.</li><li>Representing Smucci at hospitality events and exhibitions.</li><li>Manage a portfolio of existing accounts, fostering strong relationships to ensure client retention and satisfaction.</li><li>Ensure client satisfaction and retention by addressing concerns, conducting regular check-ins, and tailoring solutions to client preferences.</li><li>Ability to create compelling proposals, quotations, and deliver persuasive sales presentations.</li></ul><p><b>Requirements:</b></p><ul><li>A minimum of 2 years&rsquo; experience in the UAE hospitality industry.</li><li>Strong understanding of CRM systems.</li><li>Excellent communication and presentation skills.</li><li>Strong interpersonal skills and the ability to build and maintain long-term client relationships.</li><li>Passion for sustainability and premium product presentation.</li></ul><p><b>Training &amp; Support</b></p><p>All new team members will undergo product and system training, gaining full knowledge of Smucci&rsquo;s collections and client approach.</p><p><b>To Apply:</b><br/>Send your CV and brief cover letter to smuccigroupcareers@smucci.ae</p><p>Job Type: Full-time</p>

Deliveroo

<div><p>The <b>Account Manager </b>plays a pivotal role in driving Deliveroo&rsquo;s restaurant partnerships to the next level of performance and profitability. This role goes beyond day-to-day management; it requires ownership of a portfolio&rsquo;s commercial success, strategic growth planning, and execution of data-driven initiatives that enhance partner performance and customer experience.</p><p>
As an experienced professional, the L3 Account Manager acts as a trusted advisor to partners, a strategic collaborator across internal teams, and a proactive problem-solver capable of making independent, high-impact decisions.</p><p></p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><p></p><h3 class="jobSectionHeader"><b>
Strategic Account Ownership</b></h3><ul><li><p>
Independently manage a diverse portfolio of high-value restaurant partners, ensuring strong growth and sustainable performance.</p></li><li><p>
Develop and execute tailored business strategies based on data insights to maximize partner sales, retention, and satisfaction.</p></li><li><p>
Identify opportunities for category expansion, new business initiatives, and portfolio optimization.</p></li><li><p>
Lead quarterly business reviews (QBRs) and performance deep-dives with partners, providing actionable insights and strategic recommendations.</p></li></ul><h3 class="jobSectionHeader"><b>
Commercial Growth &amp; Analysis</b></h3><ul><li><p>
Own commercial outcomes for your portfolio, including revenue targets, promotional ROI, and profitability metrics.</p></li><li><p>
Use data analysis tools (Excel, Looke) to identify trends, optimize pricing, and assess campaign performance.</p></li><li><p>
Lead negotiation and execution of partner-funded or co-marketing campaigns to drive incremental order volume.</p></li></ul><h2 class="jobSectionHeader"><b>
Requirements</b></h2><ul><li><p>
Proven experience in <b>account management, business development, or strategy</b>, preferably within <b>food delivery, F&amp;B, or e-commerce</b>.</p></li><li><p>
Exceptional <b>analytical and problem-solving skills</b>; advanced proficiency in <b>Excel</b>
</p></li><li><p>Demonstrated ability to manage complex portfolios independently, meeting or exceeding revenue and retention targets.</p></li><li><p>
Strong commercial acumen with experience in <b>contract negotiation</b> and <b>ROI-driven decision-making</b>.</p></li><li><p>
Excellent written and verbal communication skills in <b>Arabic and English</b>
</p></li><li><p>Proactive, data-led, and results-oriented mindset with a passion for improving partner success.</p></li><li><p>
Team player who thrives in fast-paced, cross-functional environments.</p></li></ul><p></p><p><b>
Why Deliveroo</b></p><p>
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.</p><p>
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.</p><p><b>
Workplace &amp; Benefits</b></p><p>
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.</p><p><b>
Diversity</b></p><p>
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.</p><p>
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</p></div>

Doctify

<div><p><b>We&rsquo;re Doctify</b></p><p>
Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.</p><p>
Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time.</p><p>
We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.</p><p><b>
About The Role</b></p><p>
We are looking for an Account Manager to join our Customer Success team. You will use your proven experience to take ownership of a portfolio of accounts, data tasks, speaking to our existing customers, and ensuring they&rsquo;re engaged with the Doctify platform.</p><p>
This role sits within an exciting, energetic and hardworking team. Initially, you will be learning more about the product (front and back-end) and platforms we use internally, e.g. using industry-leading CRM and customer tools such as Salesforce. You will be provided with training in order to be successful at your job - just arrive with an appetite to learn!</p><p><b>
You&rsquo;ll Be Responsible For</b></p><ul>
<li>
Offering a premium experience for our clients by thoroughly understanding their business goals and ensuring that Doctify meets them.</li>
<li>Building relationships with your portfolio of clients, ensuring their overall satisfaction with our software and increased revenues.</li>
<li>Conducting client meetings over the phone, virtually and in person.</li>
<li>Acting as a trusted advisor, advocating client needs across our client base and internally.</li>
<li>Conveying the best practice examples that drive ROI and increased engagement.</li>
<li>Developing strong relationships with our internal teams to support your accounts.</li>
</ul><p><b>
About You</b></p><ul>
<li>
Fluency in Arabic and English language</li>
<li>You will have 2-5 years' experience within account management, sales, or a similar field.</li>
</ul><ul><li>You love tackling difficult challenges, with a positive attitude and always strive to find the best solution for the client.</li>
<li>You have a commercial-focused mindset, whilst keeping the customer at the core of everything you do.</li>
<li>You thrive working in a fast-paced environment and have an open mind when it comes to the changing environment a scale-up can sometimes bring.</li>
<li>You possess natural communication skills, and you are not afraid of phone, virtual and in-person engagement.</li>
</ul><h3 class="jobSectionHeader"><b>What We Offer</b></h3><p>
At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.</p><p>
 <b>Time Off, Flexibility &amp; Balance</b></p><ul>
<li>
30 days annual leave, earning up to 32 days leave with tenure</li>
<li>Hybrid working model</li>
<li>Enhanced Parental Leave</li>
<li>2 weeks Peternity Leave to welcome your newest furry family member</li>
<li>Health insurance</li>
<li><b>Setting You Up for Success</b></li></ul><ul>
<li>
Competitive, benchmarked compensation (base salary plus commission)</li>
<li>3-month immersive onboarding experience</li>
<li>Ongoing learning through expert-led sessions, leadership insights, and soft-skill development</li>
<li>Clear internal mobility pathways to accelerate your career</li>
</ul><p>
 <b>The Uniquely Doctify Experience</b></p><ul>
<li>
Daily team huddles to connect, share wins and spark ideas</li>
<li>Regional Lunch Clubs &amp; team socials powered by our Fun Police</li>
<li>Quarterly Doctifier nominated Impact Awards</li>
<li>Employee referral bonus: &pound;700 (or local equivalent) per hire</li>
</ul><p></p><h3 class="jobSectionHeader"><b>
 Our Commitment to DEIB</b></h3><p>
Diversity, equity, inclusion and belonging aren&rsquo;t just values. They&rsquo;re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life.</p><p>
As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We&rsquo;re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.</p><p>
We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we&rsquo;re happy to discuss how we can support you. You can contact us at hiring@doctify.com.</p></div>

Careem

<div>
 <strong>
  About the Company
  <br/>
  <br/>
 </strong>
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 <br/>
 <br/>
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 <br/>
 <br/>
 <strong>
  <em>
   We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
   <br/>
   <br/>
  </em>
 </strong>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
  </li>
  <li>
   Drive partners' performance through business reviews, data insights, and strategic recommendations.
  </li>
  <li>
   Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
  </li>
  <li>
   Identify and resolve partner concerns swiftly to ensure a high-quality experience.
  </li>
  <li>
   Monitor and analyze partner performance metrics, identifying areas for improvement.
  </li>
  <li>
   Support onboarding and training of new partners to set them up for success.
  </li>
  <li>
   Advocate internally for partner needs and work with relevant teams to drive platform improvements.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2&ndash;4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&amp;B sectors.
  </li>
  <li>
   Proven track record of managing external stakeholders and influencing decision-making.
  </li>
  <li>
   Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
  </li>
  <li>
   Excellent interpersonal, communication, and negotiation skills.
  </li>
  <li>
   A problem-solving mindset with a bias for action and continuous improvement.
  </li>
  <li>
   Ability to work cross-functionally in a fast-paced, collaborative environment.
  </li>
  <li>
   Bachelor's degree in Business, Economics, or a related field.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;ll Provide You
  <br/>
  <br/>
 </strong>
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 <br/>
 <br/>
 <ul>
  <li>
   Work and learn from great minds by joining a community of inspiring colleagues.
  </li>
  <li>
   Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  </li>
  <li>
   Explore new opportunities to learn and grow every day.
  </li>
  <li>
   Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  </li>
  <li>
   Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
  </li>
 </ul>
</div>


Raqmiyat

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>12/26/2025</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Job Opening Status</p>
<div><b>In-progress</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>5+ years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>Technology</b><b>
</b></div></div><div><p>City</p>
<div><b>Dubai</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Dubai</b><b>
</b></div></div><div><p>Country</p>
<div><b>United Arab Emirates</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>337-1500</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<div><div>Raqmiyat is a UAE-based IT and digital transformation company specializing in consulting, staffing, and enterprise technology solutions. We empower banking, government, and enterprise clients across the Middle East to achieve their digital objectives.</div><br>
</div><p></p><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div>Should have experience and exposure towards IT staffing business and solutions.<br>
</div><div>
Should have strong experience in client acquisition.<br>
</div><div>
Should be strong in account management.<br>
</div><div>
Should have exposure for UAE visa rules and regulations.<br>
</div><div>
Prior experience in recruitment is plus.</div></div></div></div><p></p>

Account manager

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