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account executive

associate manager, customer support Jobs in Hyderabad Jobs In Hyderabad Jobs In Hyderabad India

associate manager, customer support

account manager

Hotcult India

<div>
 
 About Us:
 
 At HOTCULT, we are committed to being the authority on South Indian pop culture and consumerism, helping brands connect with this diverse and vibrant audience. We believe in shaping a compelling brand narrative that inspires and educates. As we continue to grow, we are looking for a dynamic Account Manager to join our team.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Client Relationship Management: Proven experience managing client accounts and maintaining strong client relationships.
 </li>
 <li>
 Strategic Thinking: Ability to think critically and provide strategic direction in line with client objectives.
 </li>
 <li>
 Business Acumen: Strong understanding of business strategies and how marketing initiatives drive business success.
 </li>
 <li>
 Communication and Presentation Skills: Exceptional communication skills, with the ability to present ideas and strategies clearly.
 </li>
 <li>
 Project and Time Management: Expertise in managing multiple projects with competing deadlines.
 </li>
 <li>
 Negotiation Skills: Strong negotiation skills for contracts, proposals, and pricing discussions.
 </li>
 <li>
 Cross-Selling &amp; Up-Selling: Ability to identify and act on opportunities to increase revenue through up-selling and cross-selling.
 </li>
 <li>
 Leadership &amp; Managerial Skills: Experience in leading teams and managing client-facing projects.
 </li>
 <li>
 Team Collaboration: Ability to work well with cross-functional teams to achieve common goals.
 </li>
 <li>
 Brief Writing &amp; Understanding: Competency in writing clear and concise project briefs for internal teams and clients.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Business Acumen: A strong understanding of how marketing impacts the overall business strategy.
 </li>
 <li>
 Financial Understanding: Some knowledge of financial principles related to budgeting and financial reporting.
 </li>
 <li>
 Agency Background: Previous experience in a marketing or advertising agency is a plus.
 </li>
 <li>
 Grievances &amp; Escalations: Experience handling client grievances and escalations efficiently.
 </li>
 <li>
 Understanding of Digital Marketing: Knowledge of digital marketing tools and techniques is preferred.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Communications, Business, or a related field.
 </li>
 <li>
 4+ years of experience in account management, preferably in a marketing or advertising agency.
 </li>
 <li>
 Proven ability to manage multiple clients and projects simultaneously.
 </li>
 <li>
 Strong presentation, communication, and project management skills.
 </li>
 <li>
 Experience with digital marketing strategies is a plus.
 
 
 </li>
 </ul>
 Skills: account management,digital marketing,client co-ordination,client relationship management
</div>

Account Manager

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 
 The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process.&nbsp;
 
 &nbsp;
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Ensure process is executed as per the client contract
 
 <ul>
 <li>
 Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Prepare notes from the huddle meetings and share it with the team
 </li>
 <li>
 Prepare and share the performance data of the team with the client at the end of the shift
 </li>
 <li>
 Interact with the client and prepare note to share updates and changes with the team
 </li>
 <li>
 Review the performance on the key process metrices and conduct RCA to improve quality parameters
 </li>
 <li>
 Prepare presentation on weekly and monthly performance data for the manager to be shared with the client
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 <li>
 Be part of the discussion between manager and WFM team on forecast and number of agents required
 </li>
 <li>
 Organize fun hours on Friday for the team to promote team engagement
 </li>
 <li>
 Identify opportunities for automation within the account and share it with the manager
 </li>
 <li>
 Provide details and data to the automation team to support the automation initiative
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Drive performance of the team on the identified metrices of the process&nbsp;
 
 <ul>
 <li>
 Review last 6-8 weeks performance data (RAG) and identify low performers
 </li>
 <li>
 Provide feedback and coach the outliers/ low performers to improve their performance metrices
 </li>
 <li>
 Prepare Performance Coaching &amp; Counselling Plan (PCCP) to document and support the low performers
 </li>
 <li>
 Handhold the employees on performance on process and monitor for improvements
 </li>
 <li>
 Identify training needs for new joiners especially and track their daily progress
 </li>
 <li>
 Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client&rsquo;s end
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Stakeholder Interaction &amp; Management&nbsp;
 
 <ul>
 <li>
 Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts
 </li>
 <li>
 Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc.
 </li>
 <li>
 Participate in monthly review meetings with Account Delivery leadership &nbsp;updating them on the status and progress of the account
 </li>
 <li>
 Work with quality team to ensure the quality improvements as per the delivery standards of the contract
 </li>
 <li>
 Provide timely assistance in case of an escalation and support resolution of escalations/ issues&nbsp;
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Effective Team Management
 
 </li>
 <li>
 Resourcing
 <ul>
 <li>
 Hire adequate and right resources for the team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Talent Management
 <ul>
 <li>
 Ensure adequate onboarding and training for the team members to enhance capability &amp; effectiveness
 </li>
 <li>
 Build an internal talent pool and ensure their career progression within the organization
 </li>
 <li>
 Manage team attrition&nbsp;
 </li>
 <li>
 Drive diversity in leadership positions
 </li>
 </ul>
 </li>
 <li>
 Performance Management
 <ul>
 <li>
 Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
 </li>
 <li>
 Ensure that the Performance Nxt is followed for the entire team
 </li>
 </ul>
 </li>
 <li>
 Employee Satisfaction and Engagement
 <ul>
 <li>
 Lead and drive engagement initiatives for the team
 </li>
 <li>
 Track team satisfaction scores and identify initiatives to build engagement within the team
 </li>
 </ul>
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 3-5 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

First Line Manager (FLM) L2

LinkedIn

<div>
 
 Company Description
 
 
 
 LinkedIn is the world&rsquo;s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters.
 
 
 
 Job Description
 
 
 
 This role will be located in Chennai / Hyderabad / Kolkata.
 
 
 At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
 
 
 LinkedIn&rsquo;s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers. As an Account Executive, you will use your strategic social selling skills to educate prospective customers on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Inspire yourself, our company and your customers to embrace a new method of connecting value to customers
 </li>
 <li>
 Leverage your skills and your customers&rsquo; experience to continually evolve our product and the sales process
 </li>
 <li>
 Develop and execute strategic plans for your territory and create reliable forecasts
 </li>
 <li>
 Consistently over-achieve the business and revenue objectives set forth in your plan
 </li>
 <li>
 Drive revenue by connecting with customers and building opportunities that will make all parties more successful
 </li>
 <li>
 Work to develop and circulate a set of best practices that will be the foundation of this growing team
 </li>
 <li>
 Listen to the needs of the market and share them with the Product and Marketing team
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Basic Qualifications :
 
 
 
 <ul>
 <li>
 3+ years of experience in a quota-carrying sales role
 </li>
 <li>
 Experience in selling SaaS solutions, CRM platforms, or software platform solutions
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications :
 
 
 
 <ul>
 <li>
 Experience in a SaaS-based environment
 </li>
 <li>
 Experience using LinkedIn as a sales professional
 </li>
 <li>
 Proven history of overachieving quota and results in a large, high-growth company
 </li>
 <li>
 Demonstrated ability to find, manage and close high-level business sales
 </li>
 <li>
 Ability to assess business opportunities and read prospective buyers
 </li>
 <li>
 Ability to predictably forecast and execute business goals
 </li>
 <li>
 Ability to use insights and data-driven decisions in the sales process
 </li>
 <li>
 Ability to effectively build trust-based relationships with senior-level sales professionals
 
 
 
 </li>
 </ul>
 
 Suggested Skills:
 
 
 
 <ul>
 <li>
 Data-driven decision making
 </li>
 <li>
 Forecasting
 </li>
 <li>
 Strategic thinking
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
 
 India Disability Policy
 
 
 
 LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf
 
 
 
 Global Data Privacy Notice for Job Candidates
 
 
 
 Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
 
 
</div>

Account Executive, LinkedIn Sales Solutions

iCIMS

<div>
 
 Job Overview
 
 
 
 The Product Manager is responsible for acting as the &ldquo;Voice of the Customer&rdquo; for all stages and types of the Labs department initiatives, which may include researching and analyzing data, defining requirements, prioritizing features, and enhancements. The Product Manager typically reports to a Portfolio Director.
 
 
 
 About Us
 
 
 
 When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We&rsquo;re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Acts as an advocate for the customer and internal stakeholders as it relates to product issues and improvements
 </li>
 <li>
 Understands vision, direction and priority of the Product Backlog
 </li>
 <li>
 Defines the Product Backlog for the assigned product and presents business justification for prioritization of backlog items
 </li>
 <li>
 Liaise with Business Analysts and Labs teams. Clearly communicates business objectives and requirements for the assigned product requirements
 </li>
 <li>
 Performs a variety of tasks including but not limited to functionality requirement documentation, customer beta programs, pricing analytics. Works with other departments in a cross functional environment
 </li>
 <li>
 Directly supports customer escalations, demonstrations and on-site visits
 </li>
 <li>
 A degree of creativity and latitude is expected
 </li>
 <li>
 Liaises with Product Marketing to ensure product positioning is effectively communicated
 </li>
 <li>
 Consistently ensures that business is always conducted with integrity and that behavior aligns with iCIMS policies, procedures, and values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years of relevant Product Management experience.
 </li>
 <li>
 Technical ability to manage project assignments with a wide range of complexity in various areas of knowledge.
 </li>
 <li>
 Ability to set and manage priorities judiciously
 </li>
 <li>
 Demonstrated ability to work independently and as part of a team
 </li>
 <li>
 Creative problem solving, business judgment and financial acumen are required
 </li>
 <li>
 Strong knowledge and experience of product roadmap planning
 </li>
 <li>
 Relationship building skills and the ability to plan and influence across all departments in the organization.
 </li>
 <li>
 Strong written and verbal communication skills, with an ability to convey thoughts and ideas across all levels of the organization
 </li>
 <li>
 Strong research capability with an interest in the competitive landscape
 
 
 </li>
 </ul>
 
 Education/Certifications/Licenses:
 
 
 
 <ul>
 <li>
 Bachelors \ Masters or equivalent in related field.
 
 
 </li>
 </ul>
 
 EEO Statement
 
 
 
 iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you&rsquo;d like to request an accommodation due to a disability, please contact us at careers@icims.com.
 
 
 
 Compensation And Benefits
 
 
 
 Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits
</div>

Product Manager

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer.
 
 ͏
 
 
 Do
 
 
 
 1. Customer requirements gathering and engagement
 
 <ul>
 <li>
 Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements&nbsp;
 </li>
 <li>
 Detail out scope documents, functional &amp; non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
 </li>
 <li>
 Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
 </li>
 <li>
 Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
 </li>
 <li>
 Understand and communicate the financial and operational impact of any changes
 </li>
 <li>
 Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design
 </li>
 <li>
 Empower the customers through demonstration and presentation of the proposed solution/ prototype
 </li>
 <li>
 Maintain relationships with customers to optimize business integration and lead generation
 </li>
 <li>
 Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers
 </li>
 </ul>
 ͏
 
 2.&nbsp;Engage with delivery team to ensure right solution is proposed to the customer
 
 
 &nbsp;a.&nbsp;Periodic cadence with delivery team to:
 
 <ul>
 <li>
 Provide them with customer feedback/ inputs on the proposed solution
 </li>
 <li>
 Review the test cases to check 100% coverage of customer requirements
 </li>
 <li>
 Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer
 </li>
 <li>
 Deploy and facilitate new change requests to cater to customer needs and requirements
 </li>
 <li>
 Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback
 </li>
 <li>
 Conduct Integration Testing and User Acceptance demo&rsquo;s testing to validate implemented solutions and ensure 100% success rate
 </li>
 <li>
 Use data modelling practices to analyze the findings and design, develop improvements and changes
 </li>
 <li>
 Ensure 100% utilization by studying systems capabilities and understanding business specifications
 </li>
 <li>
 Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer
 </li>
 </ul>
 
 &nbsp;b.&nbsp;Support Project Manager/ Delivery Team in delivering the solution to the customer
 
 <ul>
 <li>
 Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
 </li>
 <li>
 Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans
 </li>
 <li>
 Ensure Customer Satisfaction through quality deliverable on time
 </li>
 </ul>
 ͏
 
 3.&nbsp;Build domain expertise and contribute to knowledge repository
 
 <ul>
 <li>
 Engage and interact with other BA&rsquo;s to share expertise and increase domain knowledge across the vertical
 </li>
 <li>
 Write whitepapers/ research papers, point of views and share with the consulting community at large
 </li>
 <li>
 Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements
 </li>
 <li>
 Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight
 </li>
 </ul>
 ͏
 
 
 Deliver
 
 
 
 No.
 
 
 Performance Parameter
 
 
 Measure
 
 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components &nbsp;developed for proposal during quarter
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Business Analyst L1

Invesco India Pvt. Ltd.

<div>
 As one of the world&rsquo;s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.
 
 
 If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!
 
 
 
 Job Description
 
 
 
 
 Your Team
 
 
 <ul>
 <li>
 The Legal Team at Invesco is spread across Hyderabad, United States, EMEA, APAC and Canada region.
 </li>
 <li>
 The team aids with all legal matters including drafting, summarizing, and negotiating legal documents, agreements, supplements to the offering documents of various regulated investment products, file class actions/bankruptcy recovery claims and support the firm&rsquo;s corporate governance processes.
 </li>
 <li>
 Our Purpose &ndash; Our purpose is to support Invesco&rsquo;s delivery of superior investment experiences by proactively building and deploying sustainable best&hyphen;practice legal solutions for our rigorous regulatory environment.
 
 
 </li>
 </ul>
 
 Your Role
 
 
 <ul>
 <li>
 Partner with others on the Americas, EMEA and APAC Legal Teams on joint Paralegal projects and responsibilities.
 </li>
 <li>
 Assist with drafting, analyzing, reviewing and negotiating, as applicable, various agreements and amendments, including software licenses, SaaS/cloud agreements, commercial/vendor agreements, partner agreements, confidentiality/non-disclosure and professional services agreements.
 </li>
 <li>
 Upload Amendments and other agreements on Online Document Repositories and also ensure the Master Agreements are properly tagged with the corresponding Amendments and schedules.
 </li>
 <li>
 Respond to Legal Subpoenas, IRS Summons, DOJ, Grand Jury Subpoenas, restraining notices, LOI and garnishment notices.
 </li>
 <li>
 Make annual updates to the Fund Disclosure Documents in alignment with Americas, EMEA and APAC Legal Teams for both the Retail and ETF Funds.
 </li>
 <li>
 File Post Effective Amendments to the Registration Statements for the Retail and ETF funds.
 </li>
 <li>
 Assist in Monthly and Quarterly updates and filing for Interval Fund Tender Offer forms. Update the Tender Offer Board Memo and Resolutions quarterly or as needed.
 </li>
 <li>
 Conduct research on historic fund trades, balance fund holdings and fill in reports for class action/bankruptcy litigation filings (Chapter 11) in the United States and other Invesco offices across the globe.
 </li>
 <li>
 Assist in the process of gathering and disclosing portfolio manager fund holdings and assets.
 </li>
 <li>
 Build out board books, agendas and post board materials for the fund boards in online repositories.
 </li>
 <li>
 Prepare and update, as needed, disclosure documents the firm&rsquo;s Institutional Private Funds.
 </li>
 <li>
 Review and edit annual registration statements and disclosure for sub-advised funds.
 </li>
 <li>
 Partner with the derivatives legal team to assist in creation of ISDA Amendments, Account Control Agreements and Draft Fx Spot letters and provide ISDA Information Updates.
 </li>
 <li>
 Conduct reviews of existing compliance policies to identify gaps, inconsistencies, and potential legal or regulatory risks.
 </li>
 <li>
 Assist in Legal preparatory work, projects and related responsibilities as needed.
 </li>
 <li>
 Effectively find solutions to issues as they arise.
 </li>
 <li>
 Interact daily with overseas colleagues, both verbal and written.
 
 
 </li>
 </ul>
 
 The Experience You Bring
 
 
 <ul>
 <li>
 1-3 years of legal work experience, preferably with an investment advisor or mutual fund group in legal or other regulatory environment.
 </li>
 <li>
 Understanding of technology contract practices and standards preferred.
 </li>
 <li>
 Corporate Governance experience and training will be a plus.
 </li>
 <li>
 Working knowledge of back-office operations and securities laws/regulations will be a plus.
 </li>
 <li>
 Good written and verbal communication skills
 </li>
 <li>
 Good interpersonal and strong analytical skills
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Shall be a good team player
 </li>
 <li>
 Shall be open to work flexible hours
 </li>
 <li>
 Proficiency in MS Office suite of applications
 
 
 </li>
 </ul>
 
 Academic Requirements
 
 
 <ul>
 <li>
 Degree in Legal
 
 
 </li>
 </ul>
 
 Work Timing:
 
 
 <ul>
 <li>
 Working timing will be 12.30pm to 09.30pm IST however this could change from time to time as per process requirements.
 
 
 </li>
 </ul>
 
 Full Time / Part Time
 
 
 
 Full time
 
 
 
 Worker Type
 
 
 
 Employee
 
 
 
 Job Exempt (Yes / No)
 
 
 
 No
 
 
 
 Workplace Model
 
 
 
 At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.
 
 
 
 Why Invesco
 
 
 
 In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other&rsquo;s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.
 
 
 We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).
 
 
 
 What&rsquo;s in it for you?
 
 
 
 As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.
 
 
 Our benefit policy includes but not limited to:
 
 <ul>
 <li>
 Competitive Compensation
 </li>
 <li>
 Flexible, Hybrid Work
 </li>
 <li>
 30 days&rsquo; Annual Leave + Public Holidays
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Retirement Planning
 </li>
 <li>
 Group Personal Accident Insurance
 </li>
 <li>
 Medical Insurance for Employee and Family
 </li>
 <li>
 Annual Health Check-up
 </li>
 <li>
 26 weeks Maternity Leave
 </li>
 <li>
 Paternal Leave
 </li>
 <li>
 Adoption Leave
 </li>
 <li>
 Near site Childcare Facility
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Study Support
 </li>
 <li>
 Employee Stock Purchase Plan
 </li>
 <li>
 ESG Commitments and Goals
 </li>
 <li>
 Business Resource Groups
 </li>
 <li>
 Career Development Programs
 </li>
 <li>
 Mentoring Programs
 </li>
 <li>
 Invesco Cares
 </li>
 <li>
 Dress for your Day
 
 
 </li>
 </ul>
 In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence.
 
 
 
 To Know More About Us
 
 
 
 About Invesco: https://www.invesco.com/corporate/en/home.html
 
 
 About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html
 
 
 About our D&amp;I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html
 
 
 About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html
 
 
 Apply for the role
 
 @ Invesco Careers
 
 : https://careers.invesco.com/india/
</div>

Legal Analyst

<div>
 Job description:
 
 
 Job Description
 
 
 
 Role&nbsp;
 
 
 
 The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery
 
 &nbsp;
 
 ͏ ͏
 
 
 Do
 
 
 
 - Delivery Management
 
 - Ensure seamless delivery of the projects&nbsp;
 
 - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement&nbsp;
 
 - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications &amp; requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs&nbsp;
 
 
 
 - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations)
 
 - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA
 
 - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics
 
 - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance
 
 - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations
 
 - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement
 
 - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes
 
 - Maintain project structure in Confluence &amp; SAP in line with prevailing business requirements and norms
 
 - Ensure expected ramp down (ERD) compliance as committed in MSA
 
 
 - Client Relationship Management
 
 - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients
 
 - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation
 
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 Identify and close early warnings on a project to avoid any customer escalations
 
 - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account
 
 - Design and monitor project performance dashboards/ reports with the clients periodically
 
 
 - Delivery governance across the project
 
 - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project
 
 - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation &amp; its implementation on existing projects
 
 
 - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage
 
 - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan
 
 - Review and monitor revenue allocations/ realization to avoid OB revenue leakage
 
 - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks
 
 
 - Operational Excellence
 
 - Automation Focus
 
 - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project
 
 - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery
 
 
 
 - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project
 
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 - Innovation Focus
 
 - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters
 
 - Drive value adds and BVMs; ensure management showcases them to customer in MRM &amp; QBR to drive growth
 
 
 - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working
 
 
 - Drive and deploy Knowledge Management and sharing&nbsp;
 
 - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account
 
 - Deploy the Wipro's knowledge management portal across the account and monitor &amp; track trainings
 
 
 - Capability Development and Talent Pipeline Creation
 
 - Demand forecasting in line with business requirements&nbsp;
 
 - Anticipate attrition and ensure right talent supply chain to deliver the project
 
 - Spearhead quarterly demand forecasting and resource planning aligned to project requirements
 
 
 
 - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team
 
 - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements
 
 
 - Drive 100% compliance on trainings and upskilling requirements&nbsp;
 
 - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain
 
 - Drive towards 100% mandatory training compliance for the target population within an account
 
 
 - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations
 
 - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP
 
 
 - Fresher engagement program
 
 - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc)
 
 
 - Team Management
 
 - Resourcing
 
 - Forecast talent requirements as per the current and future business needs
 
 - Hire adequate and right resources for the team
 
 
 - Talent Management
 
 - Ensure adequate onboarding and training for the team members to enhance capability &amp; effectiveness
 
 - Build an internal talent pool and ensure their career progression within the organization
 
 
 
 - Manage team attrition
 
 - Drive diversity in leadership positions
 
 - Performance Management
 
 - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
 
 - Ensure that the Performance Nxt is followed for the entire team
 
 
 - Employee Satisfaction and Engagement
 
 - Lead and drive engagement initiatives for the team
 
 - Track team satisfaction scores and identify initiatives to build engagement within the team
 
 
 - Facilitate rewards and recognition to acknowledge the high performers in the team
 
 
 
 
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 Experience: &gt;10 YEARS
 
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 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
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Project Manager L2

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