key account manager Jobs in Kolkata India

key account manager

assistant key account manager Jobs in Kolkata India

assistant key account manager

account manager

Baidyanath

<div>
 
 
 Job Title: Key Account Manager &ndash; Amazon (RKW Only)
 
 
 
 
 Location:
 
 Kolkata
 
 
 
 Experience Required:
 
 4&ndash;5 years (mandatory) in managing Amazon RKW for an FMCG brand
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking an experienced
 
 Key Account Manager (KAM) &ndash; Amazon RKW
 
 who will be responsible for driving growth through Amazon&rsquo;s RKW platform while also managing day-to-day account operations. This is a specialized role, focused
 
 only on Amazon (RKW + operations)
 
 .
 
 
 
 
 
 ⚠️
 
 Please note: Only candidates with 3&ndash;4 years of proven Amazon RKW experience in FMCG will be considered. Applications without this background will not be accepted.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 RKW Ownership:
 
 Plan, execute, and optimize Amazon RKW campaigns to maximize sales, visibility, and ROI
 </li>
 <li>
 
 Account Operations:
 
 </li>
 </ul>
 
 &gt; Ensure listing hygiene (content accuracy, keywords, A+ content, catalog management)
 
 
 &gt; Oversee PO fulfillment, stock availability, and supply chain coordination
 
 
 &gt; Track and resolve operational issues like claims, returns, and penalties
 
 <ul>
 <li>
 Analyze campaign and sales performance to drive actionable insights
 </li>
 <li>
 Monitor competitor activities and category trends to identify opportunities
 </li>
 <li>
 Work cross-functionally with sales, marketing, and supply chain teams to ensure smooth execution
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 4&ndash;5 years of proven experience in Amazon RKW management for an FMCG brand (mandatory)
 
 </li>
 <li>
 Strong understanding of Amazon account operations &mdash; listing hygiene, cataloging, PO management, and fulfillment processes
 </li>
 <li>
 Data-driven mindset with strong analytical skills
 </li>
 <li>
 Excellent communication and stakeholder management abilities
 </li>
 <li>
 FMCG/Ayurveda/Wellness category experience preferred
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 A high-impact role managing Amazon, our most critical digital growth channel
 </li>
 <li>
 End-to-end ownership across both marketing (RKW) and operations
 </li>
 <li>
 Competitive compensation with strong career growth opportunities
 </li>
 </ul>
 
 
</div>

Key Account Manager

Swiggy

<div>
 Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations.
 
 
 
 About The Team -
 
 
 
 Swiggy Dineout is building India&rsquo;s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!
 
 
 Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app.
 
 
 
 Role Summary -
 
 
 
 The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month.
 
 
 The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and specific geographies assigned
 
 
 
 Responsibilities -
 
 
 
 
 Account &amp; Partner Relationship Management
 
 
 
 <ul>
 <li>
 Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders
 </li>
 <li>
 Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high
 </li>
 <li>
 Make persuasive presentations on the benefits and goodness of Dine Out plans &amp; promotions for month-on-month growth and ensure partners invest consistently.
 </li>
 <li>
 Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned.
 </li>
 <li>
 Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants
 </li>
 <li>
 Prepare the growth plans for each account being managed and gather competitor action insights.
 
 
 </li>
 </ul>
 
 Data Interpretation &amp; Business Performance Management
 
 
 
 <ul>
 <li>
 Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner
 </li>
 <li>
 Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business.
 </li>
 <li>
 Stay updated on the partner's investment in competition through observations at the point of sale, conversations with the partner and competition sales teams, delivery persons, etc.
 </li>
 <li>
 Ensure partner investments are equal or higher than competition with respect to discounts, commissions, and advertisements by highlighting relevant inferences from the dashboard and explaining the gains/benefits to the partner.
 
 
 </li>
 </ul>
 
 Interaction With Stakeholders
 
 
 
 <ul>
 <li>
 Interact with partner support (discount change, Restaurant Display page, etc.), sales operations (competition comparison data, or any ongoing festival data, etc.), and finance team ( reconciliation of payouts, queries on GST, etc, amount not credited to partner accounts, etc.).
 
 
 </li>
 </ul>
 
 Functional Competencies
 
 
 
 <ul>
 <li>
 Understand Dine Out offerings and gain clarity of growth levers.
 </li>
 <li>
 Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV)
 </li>
 <li>
 Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate
 </li>
 <li>
 Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition
 
 
 </li>
 </ul>
 
 Desired Skills -
 
 
 
 <ul>
 <li>
 Graduate with 1.5-3 year of field sales experience; Fluency in local language and working knowledge of English
 </li>
 <li>
 Good working knowledge and experience of e-commerce activities and all online marketing channels
 </li>
 <li>
 Confident, Pleasing, and a go-getter personality
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 Attitude &amp; Aptitude for Sales
 </li>
 <li>
 Should be a team player, working alongside people from all walks of life.
 </li>
 <li>
 Analytical, good Excel skills.
 </li>
 <li>
 The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules
 </li>
 <li>
 Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.
 </li>
 <li>
 Initiative &amp; Flexibility: Recognizes the need to adapt to change &amp; implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns.
 </li>
 <li>
 Creativity &amp; Initiative: Demonstrate creativity &amp; originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.
 
 
 </li>
 </ul>
 
 
 "We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law."
 
 
</div>

Account Manager

Dot & Key Skincare

<div>
 
 
 Job Title: Key Account Manager
 
 
 
 
 Location:
 
 Kolkata
 
 
 
 Experience:
 
 3-5 Years
 
 
 
 Industry:
 
 FMCG (Skincare/Personal Care/Cosmetic Care)
 
 
 
 Job Description:
 
 
 
 We are seeking a dynamic Key Account Manager with a strong background in FMCG, specifically in skincare, personal care, or cosmetic care, to join our growing team in Kolkata. The ideal candidate will have a proven track record of managing key accounts in marketplace environments, driving sales growth, and building lasting relationships with clients.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Account Management:
 
 Develop and maintain strong relationships with key accounts to ensure client satisfaction and retention.
 </li>
 <li>
 
 Sales Strategy:
 
 Implement and execute sales strategies tailored to marketplace platforms to achieve revenue targets.
 </li>
 <li>
 
 Market Analysis:
 
 Analyze market trends and customer needs to identify opportunities for growth and improvement.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with cross-functional teams, including marketing, product development, and supply chain, to align strategies and optimize account performance.
 </li>
 <li>
 
 Performance Tracking:
 
 Monitor and report on account performance metrics, providing insights and recommendations for improvement.
 </li>
 <li>
 
 Negotiation:
 
 Lead negotiations with clients to secure profitable agreements and manage contract renewals.
 </li>
 <li>
 
 Problem Solving:
 
 Address any client issues or concerns promptly and effectively, ensuring a positive customer experience.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree/Master&rsquo;s degree in Business, Marketing, or a related field.
 </li>
 <li>
 3-4 years of experience in key account management within the FMCG sector, with a focus on skincare, personal care, or cosmetic care.
 </li>
 <li>
 Proven experience in managing accounts on marketplace platforms (e.g., Amazon, Flipkart, etc.).
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and market trends.
 </li>
 <li>
 Excellent communication and interpersonal skills to build relationships with clients and internal teams.
 </li>
 <li>
 Results-driven mindset with a passion for delivering exceptional customer service.
 </li>
 <li>
 Proficiency in MS Office and CRM software.
 </li>
 </ul>
 
 
</div>

Cargill

<div>
 Job Purpose and Impact
 
 
 The Key Account Executive I, will sell directly to consumers or business purchasers or indirectly through various sales channels. In this role, you will help identify and contact prospective customers, build relationships to generate future sales and repeat business, participate in assessing the customer needs and suggest appropriate products, services and solutions.
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Help support business growth by disseminating information that favorably promotes the organization and its products and services.
 </li>
 <li>
 Help monitor customer and competitor activity and industry trends.
 </li>
 <li>
 Collaborate with senior staff to prepare strategies to protect, grow and diversify relationships with targeted customers.
 </li>
 <li>
 Participate in development and delivery of sales bids, presentations and proposals and conducting product demonstrations.
 </li>
 <li>
 Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
 </li>
 <li>
 Other duties as assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Minimum Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in a related field or equivalent experience
 </li>
 </ul>
</div>

Assistant Key Account Manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Associate Manager-Acquisition (Corporate Salary)
 
 
 
 Function/ Department:
 
 Branch Banking
 
 
 
 Job Purpose
 
 
 
 The role entails direct customer interaction and is responsible for business acquisition of corporate salary accounts for a designated geography. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Acquisition of new to bank Corporate Salary account customers in the identified segment and reference generation from the specified catchment area
 </li>
 <li>
 Ensure acquisition of high quality corporate salary accounts in terms of constitution, segments and product mix
 </li>
 <li>
 Register, activate and fund the accounts within 3 months of opening
 </li>
 <li>
 Engage customers with multiple products at the time of account opening (viz: Mobile banking / Net banking registration / RD- FD activation)
 </li>
 <li>
 Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
 </li>
 <li>
 Assist and support the Sales Manager in catchment mapping and scoping exercise
 </li>
 <li>
 Provide regular feedback to Sales Manager on opportunities and customer needs
 </li>
 <li>
 Ensure adherence to selling norms, account opening formalities and KYC norms
 </li>
 <li>
 Ensure strict compliance with internal guidelines and external regulations
 </li>
 <li>
 Ensure quality sourcing in line with the bank's policy
 </li>
 <li>
 Preparation of wish list of customers through promotional activities
 </li>
 <li>
 Generating leads for family accounts and other cross sell products
 </li>
 <li>
 Proactive resolution of customer queries
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Bachelor&rsquo;s in Engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Management
 
 
 
 Experience:
 
 0 to 2 years of relevant experience
</div>

Associate Manager-Acquisition (Corporate Salary)-Sales

MakeMyTrip

<div>
 Role: Business Development Manager
 
 
 Level: Senior Executive
 
 
 Reporting To: Zonal Manager
 
 
 Location: Kolkata
 
 
 
 About The Function
 
 
 
 In sync with the evolving preferences of 64% of Indian travelers, MakeMyTrip redefines travel experiences with Alternate Accommodation. The distinctive offerings go beyond conventional stays from Private Villas and Apartments to Houseboats, Treehouses, and Tents/Camps.
 
 
 As a key growth business, MakeMyTrip has rapidly expanded to meet the rising demand for unconventional travel. Elevate your journey with us, whether it's a shared space with private rooms or an entire property for an exclusive retreat.
 
 
 
 About The Role
 
 
 
 The incumbent will be responsible for connecting and engaging with Villas, Apartments, Homestays and premium vacation rentals. The person will also be responsible for end to end key account management and driving sustainable performance of the region. The role involves travelling to different cities in the portfolio and providing expertise, metrics, analysis and recommendations based on the industry's best practices to the partners.
 
 
 
 What Will You Be Doing
 
 
 
 <ul>
 <li>
 Relationship and Account Management:
 
 
 </li>
 </ul>
 The Person will be responsible for connecting and engaging with partners
 
 
 End to end account management and driving sustainable performance of their portfolio
 
 
 <ul>
 <li>
 Portfolio Management and Driving Growth:
 
 
 </li>
 </ul>
 Grow net revenue in the market by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market and rate competitiveness across multiple available platforms
 
 
 <ul>
 <li>
 Data Analysis and Reporting:
 
 
 </li>
 </ul>
 Establish and maintain supplier relationships, train partners on our extranet and the business, review monthly production reports &amp; provide feedback to contracted properties and plan and execute market site visits
 
 
 Create market intelligence reports, prepare geography wise and service wise sales plans. Share insights on market and industry with the clients and internal stakeholders.
 
 
 <ul>
 <li>
 Negotiating:
 
 
 </li>
 </ul>
 Ensure networking, deal initiation, negotiation &amp; deal closure with the clients. Strategize in order to market the property in an improved manner. It helps partners to serve the needs of their customers and at the same time grow their businesses
 
 
 
 Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 Masters degree from a reputed institute with 2-6 years of experience in sales/Travel Trade/ Key Account Management/ Contracting/B2B Sales.
 </li>
 <li>
 Experience in handling multiple accounts as a partner is preferred.
 </li>
 <li>
 Proficiency in MS Excel and MS Power-point.
 
 
 </li>
 </ul>
 
 Key Success Factors For The Role
 
 
 
 <ul>
 <li>
 Strong communication skills, Influencing skills, great interpersonal &amp; stakeholder management skills.
 </li>
 <li>
 High on energy, team player coupled with a great attitude.
 </li>
 <li>
 Proficiency in MS Excel and MS Power-point.
 </li>
 </ul>
</div>

Business Development Manager - Kolkata

<div>
 Way of Working - Office/Field - Employees will work full-time from their base location
 
 
 
 About Swiggy
 
 
 
 Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.
 
 
 Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
 
 
 From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.
 
 
 With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people.
 
 
 Role &ndash; Sales Manager I
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and challenges
 </li>
 <li>
 Develop account strategies to overcome the challenges and action plans to meet client objectives and maximize account growth as per the target
 </li>
 <li>
 Conduct regular F2F business reviews with clients, discussing performance, identifying areas for improvement, and presenting new opportunities
 </li>
 <li>
 Track and analyze account performance, sales data, account funnel, and market trends to identify opportunities and challenges
 </li>
 <li>
 Drive business growth for newly onboarded partners by working on their basic hygiene and health metrics
 </li>
 <li>
 Deliver Incremental Revenue from the assigned clients through monetization and commercial improvements
 </li>
 <li>
 Deliver incremental counter share for all assigned clients by strategic planning to dominate market share
 </li>
 <li>
 Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS
 </li>
 <li>
 Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any issues or concerns promptly
 </li>
 <li>
 Generate leads and proactively approach potential clients, presenting our value proposition and securing new partnerships
 
 
 </li>
 </ul>
 
 Desired Candidate
 
 
 
 <ul>
 <li>
 Graduate with excellent communication skills.
 </li>
 <li>
 Good working knowledge and experience of e-commerce activities and all online marketing channels
 </li>
 <li>
 Confident, Pleasing and a go-getter personality
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 Attitude &amp; Aptitude for Sales
 </li>
 <li>
 Should be a team player, working alongside people from all walks of life
 </li>
 <li>
 Analytical, good Excel skills
 </li>
 <li>
 Leadership and Influencing skills: Identify, builds, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach
 </li>
 <li>
 Initiative &amp; Flexibility: Recognizes the need to adapt to change &amp; implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns
 </li>
 <li>
 Creativity &amp; Initiative: Demonstrate creativity &amp; originality in their work and have the personal drive and initiative to bring about change and help drive the business forward.
 </li>
 <li>
 Being the face of Swiggy in the market and standing up for the values we believe in
 
 
 </li>
 </ul>
 
 Key Skills Required
 
 
 
 <ul>
 <li>
 P&amp;L UnderstandingMarket Research and Intelligence
 </li>
 <li>
 Customer Lifetime Value
 </li>
 <li>
 Business Development
 </li>
 <li>
 Data Logic
 </li>
 <li>
 Data Interpretation
 </li>
 <li>
 Data Visualization
 </li>
 <li>
 MS Excel
 </li>
 <li>
 Data Analysis
 </li>
 <li>
 Result Orientation
 </li>
 <li>
 Managing Relationships
 </li>
 <li>
 Conflict Management
 </li>
 <li>
 Problem-Solving
 
 
 </li>
 </ul>
 "We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, colour, religion, sex, disability status, or any other characteristic protected by the law"
</div>

Sales Manager I

Explore 16+ Account manager in Kolkata India this November. Find roles across top companies and apply now to boost your career.

16 account manager jobs IN Kolkata India

Key Account Manager

Account Manager

Key Account Manager

Assistant Key Account Manager

Associate Manager-Acquisition (Corporate Salary)-Sales

Business Development Manager - Kolkata

Sales Manager I