account manager

key account manager

Baidyanath

<div>
 
 
 Job Title: Key Account Manager &ndash; Amazon (RKW Only)
 
 
 
 
 Location:
 
 Kolkata
 
 
 
 Experience Required:
 
 4&ndash;5 years (mandatory) in managing Amazon RKW for an FMCG brand
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking an experienced
 
 Key Account Manager (KAM) &ndash; Amazon RKW
 
 who will be responsible for driving growth through Amazon&rsquo;s RKW platform while also managing day-to-day account operations. This is a specialized role, focused
 
 only on Amazon (RKW + operations)
 
 .
 
 
 
 
 
 ⚠️
 
 Please note: Only candidates with 3&ndash;4 years of proven Amazon RKW experience in FMCG will be considered. Applications without this background will not be accepted.
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 RKW Ownership:
 
 Plan, execute, and optimize Amazon RKW campaigns to maximize sales, visibility, and ROI
 </li>
 <li>
 
 Account Operations:
 
 </li>
 </ul>
 
 &gt; Ensure listing hygiene (content accuracy, keywords, A+ content, catalog management)
 
 
 &gt; Oversee PO fulfillment, stock availability, and supply chain coordination
 
 
 &gt; Track and resolve operational issues like claims, returns, and penalties
 
 <ul>
 <li>
 Analyze campaign and sales performance to drive actionable insights
 </li>
 <li>
 Monitor competitor activities and category trends to identify opportunities
 </li>
 <li>
 Work cross-functionally with sales, marketing, and supply chain teams to ensure smooth execution
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 4&ndash;5 years of proven experience in Amazon RKW management for an FMCG brand (mandatory)
 
 </li>
 <li>
 Strong understanding of Amazon account operations &mdash; listing hygiene, cataloging, PO management, and fulfillment processes
 </li>
 <li>
 Data-driven mindset with strong analytical skills
 </li>
 <li>
 Excellent communication and stakeholder management abilities
 </li>
 <li>
 FMCG/Ayurveda/Wellness category experience preferred
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 A high-impact role managing Amazon, our most critical digital growth channel
 </li>
 <li>
 End-to-end ownership across both marketing (RKW) and operations
 </li>
 <li>
 Competitive compensation with strong career growth opportunities
 </li>
 </ul>
 
 
</div>

Key Account Manager

Dot & Key Skincare

<div>
 
 
 Job Title: Key Account Manager
 
 
 
 
 Location:
 
 Kolkata
 
 
 
 Experience:
 
 3-5 Years
 
 
 
 Industry:
 
 FMCG (Skincare/Personal Care/Cosmetic Care)
 
 
 
 Job Description:
 
 
 
 We are seeking a dynamic Key Account Manager with a strong background in FMCG, specifically in skincare, personal care, or cosmetic care, to join our growing team in Kolkata. The ideal candidate will have a proven track record of managing key accounts in marketplace environments, driving sales growth, and building lasting relationships with clients.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Account Management:
 
 Develop and maintain strong relationships with key accounts to ensure client satisfaction and retention.
 </li>
 <li>
 
 Sales Strategy:
 
 Implement and execute sales strategies tailored to marketplace platforms to achieve revenue targets.
 </li>
 <li>
 
 Market Analysis:
 
 Analyze market trends and customer needs to identify opportunities for growth and improvement.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with cross-functional teams, including marketing, product development, and supply chain, to align strategies and optimize account performance.
 </li>
 <li>
 
 Performance Tracking:
 
 Monitor and report on account performance metrics, providing insights and recommendations for improvement.
 </li>
 <li>
 
 Negotiation:
 
 Lead negotiations with clients to secure profitable agreements and manage contract renewals.
 </li>
 <li>
 
 Problem Solving:
 
 Address any client issues or concerns promptly and effectively, ensuring a positive customer experience.
 </li>
 </ul>
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree/Master&rsquo;s degree in Business, Marketing, or a related field.
 </li>
 <li>
 3-4 years of experience in key account management within the FMCG sector, with a focus on skincare, personal care, or cosmetic care.
 </li>
 <li>
 Proven experience in managing accounts on marketplace platforms (e.g., Amazon, Flipkart, etc.).
 </li>
 <li>
 Strong analytical skills with the ability to interpret data and market trends.
 </li>
 <li>
 Excellent communication and interpersonal skills to build relationships with clients and internal teams.
 </li>
 <li>
 Results-driven mindset with a passion for delivering exceptional customer service.
 </li>
 <li>
 Proficiency in MS Office and CRM software.
 </li>
 </ul>
 
 
</div>

<div>
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 
 
 
 
 Position:
 
 
 Performance Marketing Executive &ndash; E-commerce
 
 
 
 
 Department:
 
 Marketing - E-commerce
 
 
 
 Location:
 
 Kolkata, In-office, Full time
 
 
 
 Reports to:
 
 Marketing Lead
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a
 
 data-driven, performance-oriented digital marketer
 
 with hands-on experience in
 
 Amazon Ads, Flipkart Ads, and analytics tools
 
 . The candidate will be responsible for
 
 managing marketplace advertising campaigns, optimizing sales performance, and leveraging insights from Amazon Brand Analytics (BA) and PI data
 
 to drive growth.
 
 
 This role requires strong
 
 analytical ability, campaign management skills, and knowledge of e-commerce operations
 
 .
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Amazon Ads &amp; Brand Analytics
 
 
 <ul>
 <li>
 Plan, execute, and optimize
 
 Amazon Sponsored Ads
 
 (SP, SB, SD, Video).
 </li>
 <li>
 Analyze
 
 Amazon Brand Analytics (Search Query, Market Basket, Demographics)
 
 to identify keyword and category opportunities.
 </li>
 <li>
 Use
 
 Amazon PI reports
 
 to track availability, Buy Box %, and operational blockers.
 </li>
 <li>
 Manage
 
 A+ content, Brand Store updates, and creative testing
 
 for performance improvement.
 </li>
 </ul>
 
 
 Flipkart Ads &amp; Marketplace Media
 
 
 <ul>
 <li>
 Plan and run
 
 Flipkart PLA, PDP, and SmartROI campaigns
 
 .
 </li>
 <li>
 Optimize campaigns for
 
 CTR, CVR, ROAS, and share of shelf
 
 .
 </li>
 <li>
 Collaborate with Flipkart account managers to unlock visibility programs.
 </li>
 </ul>
 
 
 Cross-Platform E-commerce Marketing
 
 
 <ul>
 <li>
 Work with agencies/platform teams to optimize spends across Amazon &amp; Flipkart.
 </li>
 <li>
 Track
 
 TACOS, NTB vs Repeat, and contribution margin impact
 
 .
 </li>
 <li>
 Identify
 
 cross-sell and bundling opportunities
 
 using analytics reports.
 </li>
 </ul>
 
 
 Analytics, Reporting &amp; Insights
 
 
 <ul>
 <li>
 Create
 
 weekly/monthly dashboards
 
 tracking Sales, ACOS, TACOS, CPC, CTR, CVR, Buy Box, and category share.
 </li>
 <li>
 Generate insights from
 
 NTB %, Repeat %, Search Query Rank &amp; Volume
 
 .
 </li>
 <li>
 Monitor competitor activity and price positioning using marketplace reports.
 </li>
 </ul>
 
 
 Stakeholder Collaboration
 
 
 <ul>
 <li>
 Work closely with
 
 Sales, Operations, and Creative teams
 
 to ensure campaigns align with inventory and brand priorities.
 </li>
 <li>
 Coordinate with
 
 external agencies and Amazon/Flipkart teams
 
 for campaign delivery and troubleshooting.
 </li>
 </ul>
 
 
 
 
 
 Key Result Areas (KRAs)
 
 
 <ol>
 <li>
 
 Campaign Performance:
 
 Achieve defined targets for ACOS, ROAS, CTR, CVR.
 </li>
 <li>
 
 Sales Growth:
 
 Drive incremental ad-attributed sales on Amazon &amp; Flipkart.
 </li>
 <li>
 
 Efficiency:
 
 Optimize TACOS &amp; ensure profitability of campaigns.
 </li>
 <li>
 
 Customer Acquisition:
 
 Increase
 
 NTB customers
 
 through ads.
 </li>
 <li>
 
 Market Share:
 
 Improve
 
 Share of Voice (SoV)
 
 on priority keywords.
 </li>
 <li>
 
 Operational Health:
 
 Improve
 
 Buy Box %, availability, and listing quality
 
 .
 </li>
 </ol>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or related field.
 </li>
 <li>
 
 1&ndash;3 years&rsquo; experience
 
 in digital marketing, preferably in e-commerce or marketplaces.
 </li>
 <li>
 Proven expertise in
 
 Amazon Ads Console, Brand Analytics, PI reports, and Flipkart Ads Manager
 
 .
 </li>
 <li>
 Proficiency in
 
 Excel/Google Sheets
 
 , knowledge of
 
 Power BI/Tableau
 
 preferred.
 </li>
 <li>
 Strong data &amp; analytical skills
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 </ul>
 
 
</div>

Performance Marketing Executive - Ecommerce

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Associate Relationship Manager &ndash; Commercial Banking
 
 
 
 Function/ Department:
 
 Commercial Banking
 
 
 
 Job Purpose
 
 
 
 Support the Relationship Manager in acquiring and activating clients, driving book growth and fee income, and cross‑selling transaction banking products (CMS, Trade Services) and treasury/FX solutions, while ensuring flawless execution, documentation, and risk/compliance hygiene across the portfolio. Coordinate with product, credit, legal, and operations teams to deliver timely solutions, superior client service, and robust MIS/reporting.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Assist in preparing client proposals, credit appraisals, and documentation.
 </li>
 <li>
 Act as a secondary point of contact for clients, ensuring timely responses to queries.
 </li>
 <li>
 Support RMs in meeting balance sheet and income targets from interest and fee-based products.
 </li>
 <li>
 Track opportunity pipelines and account activation (utilization, first drawdown, wallet ramp-up).
 </li>
 <li>
 Ensure smooth execution of transactions, including disbursements and amendments.
 </li>
 <li>
 Coordinate with internal teams to resolve operational bottlenecks.
 </li>
 <li>
 Prepare CAM for NTB and ETB renewals; monitor covenants for existing contracts.
 </li>
 <li>
 Maintain accurate client records, including financial statements and transaction history.
 </li>
 <li>
 Generate reports for RM and management review.
 </li>
 <li>
 Identify opportunities for cross-selling products like treasury services, CMS, and forex.
 </li>
 <li>
 Support RM in achieving cross-sell targets.
 </li>
 <li>
 Maintain CRM hygiene by logging interactions, updating opportunities, and ensuring periodic reviews.
 </li>
 <li>
 Prepare meeting notes and action trackers; follow through to closure.
 </li>
 <li>
 Support audits and compliance reviews; close observations within timelines.
 </li>
 <li>
 Curate sector and competitor intelligence; contribute to campaigns and AOP inputs.
 </li>
 <li>
 Provide back-up coverage for RM during leave/travel to ensure service continuity.
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Any graduate
 
 
 Post-graduation: Any post- graduate
 
 
 
 Experience:
 
 0 to 4 years of relevant experience
</div>

Associate Relationship Manager - Commercial Banking

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 Job Description �Drive sales of new and existing accounts by adding new revenue streams, acquiring new logos or through deep product penetration for the existing set of accounts. This implies complete ownership for driving new order booking (OB) and existing revenue, for the business or the assigned set of accounts. The role is responsible to drive achievement of sales targets (OB and revenue) through sales planning, prospecting, relationship building, opportunity identification, qualification, deal pursuit and closures. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results. Responsibilities �Analysing the business potential, building the sales plan and strategies to grow existing business, develop new revenue streams and acquire new logos. �Building key stakeholder relationships, multi-function and multi-level connects with decision makers, influencers, and executive sponsors within the accounts/partner organization. �Building sales pipeline and manage sales projections and revenue forecasts. �Engaging with key customers to understand their requirements and own the fulfilment throughout the sale cycle. �Building account ownership through understanding of customer�s strategic objectives, business requirements, operational challenges, buying decisions, contractual process, internal dynamics and manage key stakeholder expectations. �Internally driving cross-functional teams such as technical Solutions, bids and commercial, finance, products, service delivery and operations � The role may be an individual contributor or may lead a small team. Minimum qualification &amp; experience Enterprise sales experience. Should have worked with technology services companies (telecom, hardware, software, applications, cloud services) in account management role. Desired Skill sets �Experience in sales motion cadence associated with forecasting, SFDC management, pipeline/funnel build �Extensive experience in building executive relationships with key customer stakeholders. �Expertise in drafting a Go to market plan/ customer acquisition strategy.
</div>

Sr Manager - Sales- India

airtel

<div>
 
 
 Function
 
 : Sales
 
 
 
 Reporting To:
 
 Zonal Business Manager
 
 
 
 Job Level:
 
 Manager/ Senior Manager
 
 
 
 
 
 
 Purpose of the Job
 
 :
 
 
 
 
 
 An opportunity to actively manage the frontline Territory Sales Managers (at least 2 reporting directly), to aggressively drive sales of Airtel products and services. Drive various stakeholders in the distribution network across territories to achieve targets
 
 
 
 Key Deliverables
 
 
 <ul>
 <li>
 Strengthen the distribution and sales network by increasing the SIM &amp; Data Selling Outlets to the maximum possible extent in the assigned cluster
 </li>
 <li>
 Increase Market and Customer share, ensure sales of high revenue ticket items and Apps
 </li>
 <li>
 Develop monthly plans to increase sales revenues by
 </li>
 <li>
 analyzing market, competition and relevant reports
 </li>
 <li>
 Manage Partners to drive the basic distribution parameters such as Channel profit and Channel satisfaction
 </li>
 <li>
 Lead a team of TSMs , coordinate with Market Communications, Customer Service and Marketing teams to deliver business KPIs
 </li>
 <li>
 Provide competition information and relevant feedback to the Marketing team
 </li>
 <li>
 Guide TSMs to achieve business KPIs and coach them to take on larger responsibilities
 </li>
 </ul>
 
 
 
 
 
 Skills Required
 
 
 <ul>
 <li>
 Ability to lead large teams
 </li>
 <li>
 Collaborate with internal and external stakeholders
 </li>
 <li>
 Analytical and problem solving skills
 </li>
 <li>
 Enterprising and the ability to convince
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications:
 
 
 <ul>
 <li>
 PGDM/MBA
 </li>
 </ul>
 
 
 Work Experience:
 
 
 <ul>
 <li>
 5+ years of relevant experience in Telco/ FMCG / related industries
 </li>
 </ul>
 
 
</div>

Zonal Sales Manager

Swiggy

<div>
 Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations.
 
 
 
 About The Team -
 
 
 
 Swiggy Dineout is building India&rsquo;s largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing. We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories - from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app. We are on a mission to change the way India dines out. If you are a foodie and equally passionate to redefine the experience of dining out, join our team to be a part of the Swiggy ride!
 
 
 Dineout is present in 34 cities across India and we have partnerships with more than 21,000 restaurant partners where users can save up to 40% on their dining bills when they pay their restaurant bills using the dine out feature on the Swiggy app.
 
 
 
 Role Summary -
 
 
 
 The role holder is expected to onboard and build relationships with 70-80 partner accounts in the given territory to grow the Dine-out business and service offerings and generate 80-90 lacs Gross Merchandise Value (GMV) per month.
 
 
 The exact number of partners and revenue targets will be based on the India 1 and India 2 markets and specific geographies assigned
 
 
 
 Responsibilities -
 
 
 
 
 Account &amp; Partner Relationship Management
 
 
 
 <ul>
 <li>
 Onboard new accounts by explaining the requirements to the partners and coordinating with internal stakeholders
 </li>
 <li>
 Meet the existing partners periodically and ensure Restaurant Display Page(RDP) content is correct and image coverage is high
 </li>
 <li>
 Make persuasive presentations on the benefits and goodness of Dine Out plans &amp; promotions for month-on-month growth and ensure partners invest consistently.
 </li>
 <li>
 Execute growth forward activities such as offer alignments, marketing operations alignments, etc. to ensure go live on events and activities as planned.
 </li>
 <li>
 Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and partners at the restaurants
 </li>
 <li>
 Prepare the growth plans for each account being managed and gather competitor action insights.
 
 
 </li>
 </ul>
 
 Data Interpretation &amp; Business Performance Management
 
 
 
 <ul>
 <li>
 Filter relevant data from the Restaurant facing dashboard and explain the key performance metrics to the partner
 </li>
 <li>
 Seek necessary support or actions from the partner to ensure the right RDP view to enable conversions and grow the business.
 </li>
 <li>
 Stay updated on the partner's investment in competition through observations at the point of sale, conversations with the partner and competition sales teams, delivery persons, etc.
 </li>
 <li>
 Ensure partner investments are equal or higher than competition with respect to discounts, commissions, and advertisements by highlighting relevant inferences from the dashboard and explaining the gains/benefits to the partner.
 
 
 </li>
 </ul>
 
 Interaction With Stakeholders
 
 
 
 <ul>
 <li>
 Interact with partner support (discount change, Restaurant Display page, etc.), sales operations (competition comparison data, or any ongoing festival data, etc.), and finance team ( reconciliation of payouts, queries on GST, etc, amount not credited to partner accounts, etc.).
 
 
 </li>
 </ul>
 
 Functional Competencies
 
 
 
 <ul>
 <li>
 Understand Dine Out offerings and gain clarity of growth levers.
 </li>
 <li>
 Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads RPO) , Commission Revenue per order and its constituents such as Average Order Value (AOV)
 </li>
 <li>
 Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate
 </li>
 <li>
 Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts , denial rates, supply metrics vs competition
 
 
 </li>
 </ul>
 
 Desired Skills -
 
 
 
 <ul>
 <li>
 Graduate with 1.5-3 year of field sales experience; Fluency in local language and working knowledge of English
 </li>
 <li>
 Good working knowledge and experience of e-commerce activities and all online marketing channels
 </li>
 <li>
 Confident, Pleasing, and a go-getter personality
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 Attitude &amp; Aptitude for Sales
 </li>
 <li>
 Should be a team player, working alongside people from all walks of life.
 </li>
 <li>
 Analytical, good Excel skills.
 </li>
 <li>
 The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules
 </li>
 <li>
 Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.
 </li>
 <li>
 Initiative &amp; Flexibility: Recognizes the need to adapt to change &amp; implement appropriate solutions. Be able to identify opportunities and recommend/influence change to increase the effectiveness and success of campaigns.
 </li>
 <li>
 Creativity &amp; Initiative: Demonstrate creativity &amp; originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.
 
 
 </li>
 </ul>
 
 
 "We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by the law."
 
 
</div>

Account Manager

Explore 25+ Key account manager in Kolkata India this October. Find roles across top companies and apply now to boost your career.

25 key account manager jobs IN Kolkata India

Key Account Manager

Key Account Manager

Performance Marketing Executive - Ecommerce

Associate Relationship Manager - Commercial Banking

Sr Manager - Sales- India

Zonal Sales Manager

Account Manager