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account manager team lead

Magnet

<div>
 
 
 Industry:
 
 Fashion Retail
 
 
 
 About the Role
 
 
 
 We are looking for a dynamic and results-driven
 
 Brand Account Manager Lead
 
 to join one of the fastest-growing
 
 fashion retail
 
 companies in Egypt. The ideal candidate will lead a team of sales account managers, manage key retail accounts, and ensure exceptional client satisfaction while driving sales growth and achieving business targets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and motivate the sales account management team to achieve and exceed sales targets.
 </li>
 <li>
 Manage and grow relationships with key fashion retail accounts, ensuring long-term partnerships.
 </li>
 <li>
 Develop and execute sales strategies to expand market presence and maximize revenue opportunities.
 </li>
 <li>
 Analyze sales data, market trends, and competitor activities to provide actionable insights.
 </li>
 <li>
 Oversee account planning, forecasting, and reporting for senior management.
 </li>
 <li>
 Collaborate with marketing, merchandising, and operations teams to align sales strategies with brand objectives.
 </li>
 <li>
 Ensure high standards of customer experience and after-sales support.
 </li>
 <li>
 Monitor team performance, conduct regular reviews, and implement training &amp; development programs.
 </li>
 <li>
 Handle escalated client issues with professionalism and provide effective solutions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 Minimum
 
 3 years of experience
 
 in sales/account management, preferably in
 
 fashion retail
 
 .
 </li>
 <li>
 Proven track record in achieving sales targets and managing key accounts.
 </li>
 <li>
 Strong leadership skills with experience in managing and developing sales teams.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Strong analytical mindset with proficiency in MS Office and CRM tools.
 </li>
 <li>
 Passion for fashion retail and customer engagement.
 </li>
 </ul>
 
 
</div>

Account Manager Team Lead

Noventiq Egypt

<div>
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Role Summary
 
 
 </li>
 </ul>
 As a
 
 Senior Account Manager
 
 , you will be responsible for managing and expanding relationships with
 
 enterprise customers
 
 , driving adoption of Microsoft solutions and services across cloud, productivity, and security portfolios.
 
 
 You will act as a
 
 trusted advisor
 
 , helping clients achieve their digital transformation goals while ensuring licensing compliance and cost optimization.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Manage a portfolio of strategic enterprise accounts, ensuring customer satisfaction, retention, and long-term growth.
 </li>
 <li>
 Build a deep understanding of customers&rsquo; business strategies and IT roadmaps to position Noventiq&rsquo;s and Microsoft&rsquo;s value proposition effectively.
 </li>
 <li>
 Lead account planning and business reviews with customers and Microsoft stakeholders.
 </li>
 <li>
 Drive sales growth across Microsoft solution areas &mdash; Modern Work, Azure, Security, and Business Applications.
 </li>
 <li>
 Manage licensing renewals and migrations (EA, CSP, MPSA) ensuring smooth transitions and optimized spend.
 </li>
 <li>
 Coordinate with technical presales, services, and marketing teams to deliver end-to-end solutions.
 </li>
 <li>
 Stay updated on Microsoft programs, incentives, and licensing changes to advise customers accurately.
 </li>
 <li>
 Track opportunities and pipeline through CRM tools (e.g., Dynamics 365) and provide accurate forecasting.
 </li>
 <li>
 Represent Noventiq in enterprise engagements with professionalism and integrity.
 
 
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Information Technology, or related field (MBA preferred).
 </li>
 <li>
 Minimum 5&ndash;8 years of experience in enterprise account management or IT solution sales.
 </li>
 <li>
 Proven success managing large enterprise customers with multi-million-dollar portfolios.
 </li>
 <li>
 Strong knowledge of Microsoft technologies, licensing programs (EA, CSP, MPSA), and cloud solutions.
 </li>
 <li>
 Excellent presentation, negotiation, and communication skills, with ability to engage C-level stakeholders.
 </li>
 <li>
 Experience in collaborating within a matrix organization and managing complex sales cycles.
 </li>
 <li>
 Microsoft certifications (e.g., Azure Fundamentals, Modern Work, Licensing Specialist) are highly desirable.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Strategic account management and customer success mindset
 </li>
 <li>
 Deep understanding of Microsoft ecosystem and licensing models
 </li>
 <li>
 Business and financial acumen
 </li>
 <li>
 Consultative and solution-selling skills
 </li>
 <li>
 Collaborative team player with global mindset
 </li>
 <li>
 High energy, integrity, and result orientation
 
 
 </li>
 </ul>
 Location: Cairo - NQEGY, Cairo, Cairo, Egypt
</div>

Senior Account Manager

MAGRABi Retail Group

<div>
 
 
 JOB PURPOSE
 
 
 
 
 
 
 The Payroll &amp; People Operations Manager leads and manages both payroll and people operations to ensure efficient HR processes and accurate, timely compensation. The role oversees payroll administration, legal compliance, and employee relations while driving operational excellence, process improvement, and collaboration across teams and government entities.
 
 
 
 
 
 
 Qualifications and Education:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance, Human Resources, or a related field
 </li>
 <li>
 In-depth knowledge of payroll processes, tax regulations, and employment laws.
 </li>
 <li>
 Proficiency in using payroll software and tools (SAP is preferred).
 </li>
 <li>
 Strong analytical and problem-solving skills, with attention to detail and accuracy.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 
 
 
 <ul>
 <li>
 Minimum 8 years of experience in payroll, including at least 3 years of experience leading a team.
 </li>
 <li>
 Regional experience in Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Oman, Bahrain and Egypt
 </li>
 </ul>
 
 
 
 
 
 JOB RESPONSABILITIES
 
 
 <ul>
 <li>
 Lead the delivery of accurate, timely payroll and seamless people operations across all MAGRABi regions.
 </li>
 <li>
 Manage payroll processing, including new hires, terminations, salary changes, and incentive calculations, ensuring compliance and consistency.
 </li>
 <li>
 Continuously review and enhance payroll and HR systems to meet evolving business and regulatory requirements.
 </li>
 <li>
 Oversee administration of employee benefits, including medical and social insurance, ensuring effective coordination across all regions.
 </li>
 <li>
 Monitor and enforce adherence to labor laws, tax regulations, and internal policies while advising management on required actions.
 </li>
 <li>
 Review and prepare periodic payroll and HR financial reports, ensuring accuracy and insightful analysis across regions.
 </li>
 <li>
 Manage internal and external payroll audits, as well as compliance reviews related to people operations and payroll tax.
 </li>
 <li>
 Lead people operations initiatives that promote operational excellence, streamline HR processes, and strengthen employee engagement
 </li>
 </ul>
 
 
 
 
 
 COMMUNICATION AND WORKING RELATIONSHIPS
 
 
 
 
 
 
 a. Internal Communication &amp; Working Relations
 
 <ul>
 <li>
 People and Culture Team
 </li>
 <li>
 Finance Team
 </li>
 </ul>
 
 
 
 
 
 
 
 b. External Communication &amp; Working Relations
 
 
 
 
 <ul>
 <li>
 Payroll bank account Manager
 </li>
 <li>
 External auditors
 </li>
 <li>
 Labor-related government entities
 </li>
 </ul>
 
 
 
 
 
 KEY DIMENSIONS AND RELATED JOB RESULTS
 
 
 
 
 
 <ul>
 <li>
 Direct Reports: Yes
 </li>
 <li>
 Indirect Reports: N/A
 </li>
 <li>
 Budget Responsibility: N/A
 </li>
 </ul>
 
 
 
 
 
 KEY COMPETENCIES
 
 
 
 
 
 <ol>
 <li>
 
 Behavioral Competencies
 
 </li>
 </ol>
 
 
 
 <ul>
 <li>
 Customer service orientation
 </li>
 <li>
 Organizational Commitment
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Leading &amp; Developing Others
 </li>
 </ul>
</div>

Manager - Payroll & People Operations

Kaspersky

<div>
 
 
 Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.
 
 
 
 
 We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.
 
 
 
 
 
 
 
 Today our team has more than 5 500 top level experts, all of them regular people with their own talents and hobbies.
 
 
 
 
 Together we protect the world from cyber threats.
 
 
 
 
 
 
 
 Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving.
 
 
 
 
 
 
 
 An Enterprise Account Manager
 
 is responsible for developing, overseeing, and executing enterprise sales in the assigned territory. The role focuses on building and maintaining long-term business relationships with customers.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Achieve quarterly and annual set targets for Enterprise on NAL.
 </li>
 <li>
 Establish and maintain executive-level relationships to create a qualified pipeline and drive revenue.
 </li>
 <li>
 Develop customer contacts into leads and work through the entire sales cycle.
 </li>
 <li>
 Articulate the value of our products/services to higher levels within customer organizations.
 </li>
 <li>
 Identify, develop, and articulate a compelling value proposition to prospective customers in the large enterprise segment.
 </li>
 <li>
 Position Kaspersky Lab's specialized services, such as cybersecurity training, threat intelligence services, Anti-APT, etc., to large enterprises.
 </li>
 <li>
 Supply proposals and product information to prospects.
 </li>
 <li>
 Provide funnel reporting and updates using Salesforce.
 </li>
 <li>
 Work closely with Partner Account Managers to ensure deal closures and full sales cycle support by appropriate resellers or system integrators.
 </li>
 <li>
 Independently drive the entire sales cycle for customer acquisition.
 </li>
 <li>
 Stay updated on the competitive landscape and latest trends in the security market.
 </li>
 <li>
 Work as a trusted consultant for enterprise clients to get Kaspersky products and services empaneled as their preferred choice.
 </li>
 <li>
 Lead the process of timely responses to RFPs, along with partners and colleagues.
 </li>
 <li>
 Present Kaspersky's portfolio of products and services at field events, such as conferences and seminars.
 </li>
 <li>
 Convey customer requirements to Product Management teams on a regular basis.
 </li>
 <li>
 Coordinate with the Global Enterprise Sales Team.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 10+ years of direct account management experience
 
 in cybersecurity or IT, handling large accounts.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Marketing, Management, Business Administration, or a related field.
 </li>
 <li>
 Strong knowledge of cybersecurity solutions.
 </li>
 <li>
 A proven and documented track record of achieving targets.
 </li>
 <li>
 Experience delivering presentations to large corporations.
 </li>
 <li>
 Established contacts and relationships at the CxO level within large accounts.
 </li>
 <li>
 A proactive, new-business hunter with a winning mentality.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Highly developed interpersonal skills, with the ability to manage relationships at all levels.
 </li>
 <li>
 Target-driven and results-focused mindset.
 </li>
 <li>
 Effective time management skills.
 </li>
 <li>
 Strong business and executive-level sales acumen.
 </li>
 <li>
 A strong sense of responsibility and commitment, with the ability to communicate effectively with stakeholders at all levels.
 </li>
 <li>
 Capability to work under pressure and meet deadlines.
 </li>
 <li>
 Fluency in English.
 </li>
 </ul>
 
 
 
 
 
 Application Process:
 
 
 
 
 
 <ul>
 <li>
 HR interview;
 </li>
 <li>
 Hiring Manager Technical interview;
 </li>
 <li>
 Final Interview;
 </li>
 <li>
 Offer &amp; Reference Check.
 </li>
 </ul>
 
 
</div>

Enterprise Account Manager

Novonesis

<div>
 
 Account Manager for Oil and Fats processers including BioDiesel and Specialty Fats.
 
 
 
 
 
 
 Purpose
 
 
 
 We are seeking an individual who brings a strong blend of commercial acumen and technical expertise, capable of managing key customer accounts while also understanding and addressing technical needs in processing environments. This position would be to support the Team Lead with the growth and development of Novonesis&reg; Oils &amp; Fats in Africa, through a combination of direct customer and distributor management, identifying new opportunities. The position can be based in Johannesburg - South Africa, Nairobi &ndash; Kenya, Cairo - Egypt.
 
 
 
 
 
 
 Roles and Responsibilities
 
 
 
 Primary responsibility to manage direct accounts and distributors and accomplish sales, and profit targets in the assigned region for Novonesis&reg; Oils &amp; Fats business.
 
 
 Provide monthly sales/commercial updates and overall health of the business.
 
 
 Develop and track and execute customer account plans to ensure aligned strategy with account team.
 
 
 Co-ordinate and communicate all account activities and plans between customer, technical support and other internal teams to ensure customer requirements are met.
 
 
 Have fair technical understanding of Oils and Fats plant operations to be able to conduct customer needs dialogue to identify pain points and translate them into potential opportunities.
 
 
 Identify new partners/ distributors and unlock new opportunities through a combination of market gap analysis, Novonesis portfolio mapping and partner strength.
 
 
 Collaborate with Novonesis&reg; regional and global marketing to formulate plans to grow the business in Oils &amp; Fats via market share gain, penetration and innovations.
 
 
 Drive sales via the One CRM system to track &amp; maintain opportunity pipeline within the various opportunity stages.
 
 
 Responsible for negotiating all customers and channel partners contracts to ensure alignment with targets and respective agreed pricing guidance.
 
 
 Guide the potential market opportunities, whilst collaborating with regulatory to ensure smooth logistic operations of new products.
 
 
 Work closely with demand planner to ensure updated customer forecasts, opportunities and demand plans
 
 
 Be able to represent Novonesis&reg; on industry forums and be the voice of our solutions in trade shows and conferences, when needed.
 
 
 
 
 
 
 Qualifications and Experience
 
 
 
 Degree in Biotechnology, Chemical Engineering or a related field; advanced degree preferred.
 
 
 Minimum 5 years of commercial experience Oils &amp; Fats, or related industries would be advantageous.
 
 
 Enzyme knowledge would be an advantage.
 
 
 Willingness to travel extensively within the Africa region.
 
 
 
 
 
 
 Key Competencies
 
 
 
 Effective communicator with excellent interpersonal abilities
 
 
 Self-motivated and capable of working independently
 
 
 Project management and cross-cultural collaboration
 
 
 Customer-focused with a solution-oriented mindset
 
 
 Strong problem-solving and analytical skills
 
</div>

Account Manager - Oils & Fats Africa

Bosta

<div>
 
 About Bosta:
 
 
 
 Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
 
 
 We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
 
 
 
 Role Description:
 
 
 
 The Head of Commercial &ndash; Fulfillment will lead Bosta&rsquo;s commercial strategy to drive sustainable growth, revenue, and market expansion. This role oversees sales, telesales, account management, and pricing functions, ensuring alignment with operational and technical capabilities.
 
 
 The Head of Commercial will set and execute strategic commercial plans, develop pricing models, and build strong merchant pipelines. They will also drive client retention and satisfaction through effective account management and performance monitoring, while leading and developing a high-performing commercial team.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 1- Strategy &amp; Growth:
 </li>
 <li>
 Develop and execute the commercial strategy to achieve monthly and annual order and revenue targets
 </li>
 <li>
 Identify new market segments, verticals, and geographies to expand the client base
 </li>
 <li>
 Design and monitor OKRs for the sales, telesales, and account management teams aligned with the company&rsquo;s growth trajectory
 </li>
 <li>
 Collaborate with Operations and Tech to ensure the commercial roadmap is supported by service quality and tech capabilities
 </li>
 <li>
 2. Revenue &amp; Pricing Management
 </li>
 <li>
 Own the P&amp;L responsibility of the fulfillment business, ensuring profitability across all merchant segments
 </li>
 <li>
 Oversee pricing and discounting frameworks, ensuring competitiveness and margin optimization
 </li>
 <li>
 Work with the pricing analyst and finance team to design tiered commercial models based on order volume, SKU complexity, and storage utilization
 </li>
 <li>
 Monitor ASP (Average Selling Price) trends and make proactive adjustments to pricing strategy
 </li>
 <li>
 3. Sales &amp; Business Development
 </li>
 <li>
 Lead the sales and telesales functions to consistently meet acquisition targets
 </li>
 <li>
 Build and maintain a high-performing pipeline of potential merchants &mdash; from Nano to Red tier accounts
 </li>
 <li>
 Set clear sales processes, CRM tracking, and reporting cadence to ensure data-driven decisions
 </li>
 <li>
 Represent the company in key partnerships, events, and B2B collaborations to build brand awareness
 </li>
 <li>
 4. Account Management &amp; Client Success
 </li>
 <li>
 Lead the Account Management team to maximize client satisfaction, retention, and upsell opportunities
 </li>
 <li>
 Oversee merchant health metrics: order growth, success rate, RTV %, and SLA adherence
 </li>
 <li>
 Ensure All-tier clients receive dedicated support and proactive problem-solving
 </li>
 <li>
 5. Performance, Data, and Forecasting
 </li>
 <li>
 Partner with the Performance Analyst to monitor key KPIs &mdash; daily orders, churn, Average Selling Pricing and margin contribution
 </li>
 <li>
 Develop weekly and monthly business performance dashboards for leadership review
 </li>
 <li>
 Utilize forecasting models to anticipate seasonal demand, warehouse utilization, and sales team capacity
 </li>
 <li>
 6. Leadership &amp; People Development
 </li>
 <li>
 Lead and mentor a multidisciplinary team: sales, telesales, account management, and pricing
 </li>
 <li>
 Establish a culture of ownership, agility, and accountability within the commercial department
 </li>
 <li>
 Design incentive schemes and performance evaluation frameworks to drive motivation and retention
 </li>
 <li>
 Recruit and upskill talents to match the pace of company growth
 
 
 
 </li>
 </ul>
 
 Qualification and Experience :
 
 
 
 <ul>
 <li>
 7+ years of experience in commercial leadership within e-commerce sectors
 </li>
 <li>
 Proven track record in sales strategy, and client retention
 </li>
 <li>
 Strong understanding of fulfillment workflows (inbound, storage, outbound, RTV)
 </li>
 <li>
 Data-driven and comfortable with dashboards, CRMs, and analytics tools
 </li>
 <li>
 Excellent leadership, communication, and negotiation skills
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Head of Commercial (Fulfillment)

Mondelēz International

<div>
 
 Job Description
 
 
 
 
 Are You Ready to Make It Happen at Mondel&emacr;z International?
 
 
 
 
 Join our Mission to Lead the Future of Snacking. Make It With Pride.
 
 
 
 You lead a team of field sales representatives/managers to ensure execution of the sales strategy and achievement of annual KPIs and targets.
 
 
 
 Role Purpose
 
 
 
 Lead the strategic management of key accounts to deliver sustainable growth, profitability, and market share for Mondelez. The role involves building strong partnerships with customers, driving joint business planning, optimizing trade investments, and ensuring flawless in-store execution to maximize category leadership.
 
 
 
 Key Responsibilities
 
 
 
 Strategic Account Management
 
 
 <ul>
 <li>
 Lead the development and execution of customer Joint Business Plans (JBPs) in line with Mondelez&rsquo;s commercial strategy.
 </li>
 <li>
 Negotiate annual agreements, trade terms, and promotional frameworks with key customers.
 </li>
 <li>
 Manage P&amp;L responsibility for assigned accounts, ensuring profitability and ROI of trade spend.
 </li>
 <li>
 Identify and drive category growth initiatives, aligning Mondelez and customer priorities.
 
 
 
 </li>
 </ul>
 Business Growth &amp; Performance
 
 
 <ul>
 <li>
 Deliver Net Revenue, Gross Margin, and Market Share targets across the account portfolio.
 </li>
 <li>
 Optimize promotional strategy and investments through ROI evaluation and post-promotion analysis.
 </li>
 <li>
 Anticipate risks and opportunities, proposing proactive solutions to achieve business objectives.
 </li>
 <li>
 Leverage shopper and category insights to influence customer decisions and unlock growth.
 
 
 
 </li>
 </ul>
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Act as the key interface between Mondelez and customer senior stakeholders.
 </li>
 <li>
 Partner with Supply Chain, Finance, Marketing, and Trade Marketing to ensure excellent service levels and execution.
 </li>
 <li>
 Champion customer needs internally while protecting Mondelez commercial interests.
 </li>
 <li>
 Lead and coach junior account managers or executives, building team capability.
 
 
 
 </li>
 </ul>
 Execution Excellence
 
 
 <ul>
 <li>
 Ensure compliance with distribution, shelving, visibility, and pricing strategies (the &ldquo;Perfect Store&rdquo; standards).
 </li>
 <li>
 Monitor and improve forecast accuracy and service levels with customers.
 </li>
 <li>
 Conduct regular store visits and business reviews to track performance and execution gaps.
 
 
 
 </li>
 </ul>
 
 More About This Role
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business, Marketing, or related field.
 </li>
 <li>
 5&ndash;7 years&rsquo; experience in Key Account Management / Customer Management (preferably FMCG).
 </li>
 <li>
 Proven success in managing large retailers or modern trade accounts with P&amp;L responsibility.
 </li>
 <li>
 Strong negotiation, influencing, and stakeholder management skills.
 </li>
 <li>
 Excellent analytical ability with solid financial acumen.
 </li>
 <li>
 Track record of delivering growth and leading cross-functional initiatives.
 </li>
 <li>
 Leadership capabilities to mentor and develop junior team members.
 
 
 
 </li>
 </ul>
 No Relocation support available
 
 
 
 Business Unit Summary
 
 
 
 Mondel&emacr;z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.
 
 
 Mondel&emacr;z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
 
 
 
 Job Type
 
 
 
 Regular
 
 
 Field Sales
 
 
 Sales
</div>

Key Account Manager

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