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accounts and customer relationship officer

M19 CAR SERVICE CENTER LLC

About the role: We&rsquo;re hiring an Accountant to handle day-to-day accounting for an auto repair/body shop in Abu Dhabi, ensuring accuracy and full VAT/WPS compliance. Automotive background is a plus, not a must.Key Responsibilities:<ul><li>Journal entries; AR/AP management; monthly bank reconciliations</li><li>Invoicing (incl. insurance claims), collections, aging reports</li><li>Review POs &amp; supplier bills; basic inventory/cost checks</li><li>Prepare P&amp;L, Balance Sheet, Cash Flow</li><li>File VAT returns (FTA) and process payroll via WPS</li><li>Monthly/year-end closing; coordination with management/auditors</li></ul>Requirements:<ul><li>Bachelor&rsquo;s in Accounting/Finance</li><li>Minimum 2 years&rsquo; accounting experience (UAE experience preferred)</li><li>Strong knowledge of VAT &amp; WPS; solid AR/AP &amp; reconciliations</li><li>Proficiency in Zoho Books (or QuickBooks/ERP) and advanced Excel (pivot tables, XLOOKUP)</li><li>Detail-oriented, organized, and deadline-driven</li></ul>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: AED&#1634;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

Accounts and Customer Relationship Officer

Healthsoft Middle East

The Finance Officer / Analyst is responsible for the full cycle of Accounts Receivable (AR) and Accounts Payable (AP). This role ensures that all billing, collections, vendor payments, and reconciliations are managed accurately, timely, and in compliance with company policies and UAE VAT regulations.By managing receivables and payables efficiently, the role contributes directly to the company&rsquo;s working capital optimization, cash flow forecasting, and financial control. The position also acts as a liaison between Finance and operational teams, strengthening both customer and supplier relationships.Key ResponsibilitiesAccounts Receivable (AR):<ul><li>Prepare and issue invoices in accordance with customer contracts and purchase orders.</li><li>Record customer receipts in Oracle ERP (EBS and Fusion) and ensure proper allocation.</li><li>Reconcile customer accounts monthly, investigating and resolving discrepancies.</li><li>Monitor AR aging reports and proactively follow up with clients to ensure timely collections.</li><li>Track Days Sales Outstanding (DSO) and escalate overdue accounts in line with company policy.</li><li>Collaborate with Sales/Operations teams to resolve billing queries and support revenue reporting.</li><li>Prepare periodic AR reports for management, highlighting risks and collection status.</li></ul>Accounts Payable (AP):<ul><li>Validate tax invoices as per FTA guidelines and verify supplier invoices against purchase orders and goods/services received.</li><li>Process supplier payments (bank transfers, cheques) within agreed credit terms.</li><li>Reconcile supplier statements of account and resolve outstanding issues.</li><li>Track Days Payable Outstanding (DPO) and optimize payment cycles in line with company cash flow needs.</li><li>Prepare periodic AP aging and cash requirement reports for management review.</li></ul>General Finance &amp; Compliance:<ul><li>Ensure all AR/AP transactions comply with UAE VAT regulations and are correctly reflected in returns.</li><li>Support monthly closing activities including reconciliations, accruals, and schedules.</li><li>Assist in preparing audit requirements and liaising with auditors with respect to AR, AP and VAT returns.</li><li>Contribute to continuous process improvements, system enhancements, and control initiatives in AR/AP cycles.</li></ul>Systems &amp; Tools<ul><li>Oracle E-Business Suite (EBS) and Oracle Fusion ERP systems (mandatory).</li><li>Advanced proficiency in MS Excel (Pivot tables, VLOOKUP, reconciliations).</li><li>Familiarity with automated workflows and ERP internal controls.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or a related discipline.</li><li>Minimum 5 years&rsquo; experience in Accounts Receivable, Accounts Payable, or general accounting roles.</li><li>Strong knowledge of AR/AP processes, reconciliations, and VAT compliance.</li><li>Hands-on experience with Oracle ERP systems (EBS &amp; Fusion).</li><li>The role is open for bilingual (Arabic/English).</li></ul>Skills &amp; Attributes<ul><li>Strong analytical and reconciliation skills with attention to detail.</li><li>Good communication and negotiation skills for dealing with customers and suppliers.</li><li>Ability to work under pressure and meet deadlines.</li><li>Team player with cross-functional collaboration skills.</li><li>Proactive problem-solving and process improvement mindset.</li></ul>Interested Candidates can share cv:- hiringhealthsoft@gmail.comJob Type: Full-time

Accounting Officer

Oia Properties

About Oia PropertiesOia Properties is a leading real estate agency operating in Abu Dhabi and Dubai, specializing in the sale and re-sale in Secondary market of residential properties.We are recognized for our customer-centric approach, aiming to connect clients not only to their homes but also to their communities. We provide expertise in marketing and sales of luxury real estate, ensuring attention to detail and high-quality customer service.Primary Purpose We are seeking a detail-oriented and proactive Administrative Officer to provide comprehensive administrative and operational assistance to our Sales team. The role involves coordinating documentation, supporting client registrations, and ensuring smooth communication between clients, developers, and internal departments.Key Responsibilities:&middot; Manage incoming and outgoing calls, ensuring timely responses.&middot; Respond promptly to emails and client inquiries.&middot; Receive and handle customer inquiries professionally.&middot; Update the sales team on upcoming events and provide necessary support.&middot; Communicate and register with developers and agencies.&middot; Coordinate driver schedules and track driver overtime&middot; Order and manage office supplies.&middot; Maintain office cleanliness and ensure smooth day-to-day operations.&middot; Ensure employee adherence to company policies.&middot; Provide general administrative support to Sales, Marketing, HR, Accounts, Listings, and assist with directives from the CEO.Qualifications and Experience:<ul><li>Proven experience in administration.</li><li>Bachelor&rsquo;s Degree in any administration-related field.</li></ul>Key Skills &amp; Competencies<ul><li>Strong organizational and multitasking abilities.</li><li>Proficiency in MS Office Suite.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail with strong documentation and filing practices.</li><li>Ability to work in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timeJob Type: Full-time

Administrative Officer (UAE National)

Johnson Controls

<div>What you will do
The Sales Engineer &ndash; Controls Systems is a key role reporting directly to Sales Manager - Controls, Install.
You will be based in Abu Dhabi and concentrated on project sales and installation solutions, growing our market share with new business customers in UAE and driving the growth of business for Install division segment for Building Technology and Solutions with particular focus on Controls (BMS) portfolio.
As a member of the self-driven team, you will work within an environment that provides a platform and resources for you to learn and use your experience to generate new business.
How you will do it
As a Sales Engineer:<ul><li>
You will have an understanding and knowledge of our product portfolio among BMS solutions and you will work closely with the customers to meet their expectations to close the new opportunities.</li><li>
You will qualify and work closely along with our internal pre-sales expertise to have the right techno-commercial solutions for the projects with customers.</li><li>
Prepares technical and commercial proposals for the customers and direct tenders.</li><li>
You will demonstrate your expertise by differentiating Johnson Controls, leveraging your market understanding, sales strategies, products, and services.</li><li>
Develops and maintains long-term relationship with the customers and identifies ways to anticipate customer needs.</li><li>
You are determined and consistent in your approach to work in a dynamic environment, managing multiple priorities simultaneously by planning and time management skills.</li><li>
You will do extensive stakeholder mapping for strategic accounts to enable business growth within JCI installed base and expand our presence in these accounts</li><li>
You will adhere to company processes, compliances and policies, with zero tolerance, while executing professional responsibilities.</li></ul>
What we look for
Required<ul><li>
University Degree &ndash; bachelor&rsquo;s in Electrical / Electronics / Instrumentation Engineering.</li><li>
Minimum 2-3 years of sales experience focused on selling installation solutions for Controls business within UAE region.</li><li>
Customer focused and ability to build relationship with customers.</li><li>
Organization skills and ability for multi-tasking in a fast paced work environment.</li><li>
Determined, results and self-driven, maturity and high team spirit are essential qualities to succeed in a dynamic environment</li><li>
Excellent written and verbal communication in English.</li><li>
Valid UAE Driving License</li></ul></div>

Sales Engineer - Controls Systems

Centena Group of Companies

5-10 years in Analytical focusing on Gas chromatography, Gas Analysers , GCMS and Spectroscopy like ICP OES, ICPMS, Elemental analysers, NIR , Thermal Instruments, Material ,Packaging testing instruments ,Ion Chromatography , Titrators, TOC, Water Analysis like wet chemistry anaysers and BOD-COD automation.Develop a trusted advisor relationship with key accounts, customer, stakeholdersEnsure the timely and successful delivery of our solutions according to customer needs and objectives followed by payment collections. Interaction with application specialist and service in our team to make sure to offer the best solution to customers.Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basisCollaborating with internal departments to facilitate timely client need fulfilment.Creating and maintaining a list/database of prospect clients; maintaining a database ( CRM) of prospective client information. Monthly forecast.Job Type: Full-timePay: AED8,000.00 - AED14,000.00 per monthExperience:<ul><li>sales Chromatography: 2 years (Preferred)</li></ul>

Sales/Business development - Analytical.

Madi International

Overview Madi International is seeking a dedicated and professional Customer Service Officer to join our team. In this role, you will play a key part in delivering outstanding service and support to our clients, ensuring their satisfaction and enhancing their overall experience with the brand. The ideal candidate is organized, responsive, and committed to maintaining high service standards. Responsibilities <ul><li>Respond to customer inquiries via phone, email, and in person in a professional and timely manner</li><li>Process orders, returns, and service requests accurately</li><li>Resolve customer complaints with a solution-oriented approach</li><li>Maintain customer records and update information in the CRM system</li><li>Provide information on products, services, and promotions</li><li>Coordinate with internal teams to ensure customer satisfaction</li><li>Uphold Madi International's standards of customer care and professionalism</li></ul> Qualifications <ul><li>1-2 years of experience in customer service or a similar role</li><li>Strong communication skills in both English and Arabic</li><li>High school diploma or higher education (bachelors degree is a plus)</li><li>Proficiency in Microsoft Office and CRM systems</li><li>Excellent problem-solving skills and attention to detail</li><li>Positive attitude and ability to work as part of a team</li><li>Passion for the beauty and wellness industry is a plus</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Other</li></ul> Industries <ul><li>Cosmetics</li></ul>Get notified about new Customer Service Officer jobs in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates.

Customer Service Officer-Corporate Office

VORTEXEN DYNAMICS INDUSTRIAL SOLUTIONS - SOLE PROPRIETORSHIP L.L.C.

Role OverviewThe Client Coordinator &ndash; Sales is responsible for managing end-to-end client communication, supporting the sales cycle, coordinating service delivery, and ensuring an exceptional client experience. This role acts as a bridge between clients, internal teams, and management to ensure smooth operations, timely closure of service requests, and contribution to revenue generation.Key Responsibilities Client Coordination &amp; Relationship Management<ul><li>Serve as the primary point of contact for assigned clients, ensuring all queries are handled promptly and professionally.</li><li>Maintain strong client relationships by providing timely updates, addressing concerns, and ensuring high satisfaction levels.</li><li>Coordinate meetings, follow-ups, and service updates with clients.</li></ul>Sales Support &amp; Revenue Closure<ul><li>Support the sales team with managing existing client accounts and closing pending service requests to generate revenue.</li><li>Assist in preparing quotations, proposals, and follow-up emails.</li><li>Track client pipelines, ongoing projects, and scheduled deliverables.</li><li>Maintain CRM or internal tracking sheets to ensure accurate and updated client records.</li></ul>Operations Coordination<ul><li>Liaise between clients and internal departments (operations, accounts, logistics, HR) for seamless service delivery.</li><li>Ensure service requests, documentation, and approvals are submitted and followed up on time.</li><li>Coordinate issuance of invoices, payment follow-up, and client documentation.</li></ul>Administrative &amp; Reporting Duties<ul><li>Maintain client databases, project trackers, and communication logs.</li><li>Prepare weekly and monthly reports related to client updates, revenue closure, and follow-ups.</li><li>Support the sales team with administrative tasks such as scheduling, documentation, and data entry.</li></ul>Required Skills &amp; Competencies<ul><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and time-management skills.</li><li>Ability to multitask and handle multiple client accounts simultaneously.</li><li>Proficiency in MS Office (Excel, Outlook, Word).</li><li>Client-focused approach with problem-solving abilities.</li><li>Basic understanding of sales processes and customer service standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, or related field.</li><li>1&ndash;3 years of experience in client coordination, sales support, or customer relations in the UAE (preferred).</li><li>Background in service industry, HR solutions, construction support, or corporate services is an advantage.</li></ul>Additional Details<ul><li>Work Location: Abu Dhabi</li><li>Working Hours: As per UAE Labor Law and company policy.</li><li>Benefits: Competitive salary, incentives/bonus based on performance, annual leave, medical insurance, and other benefits as per UAE Labor Law.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Client Coordinator – Sales

Explore 2570+ Accounts and customer relationship officer in Abu Dhabi United Arab Emirates this November. Find roles across top companies and apply now to boost your career.